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Director Sales, ITeS (Location Preference: London, UK)

Designation: Director - Sales
Base Location: UK
Total Experience: 10-14 Years
Travel:Need basis within UK
Reporting To:Chief Revenue Officer + Dotted lines reporting to ITES Head

About Newage:

Newage is a leading technology company whose software and solutions power the demanding needs of the global supply chain, freight forwarding and logistics industries. We are, in the regions we operate, the ubiquitous choice for this industry, from small & medium businesses to large enterprises. Newage mines its deep domain knowledge in logistics and freight forwarding to deliver seamless cloud-based ERP software through its flagship product eFrieghtSuite. In addition, Newage also offers outsourcing capabilities to support all the constituents of the freight forwarding and logistics industries.

Together, our software and services have 15+ years of domain specialization that supports 300+ global customers in over 30 countries including the US, EU, UK, MEA, Asia and India.

Role:

Newage has gained expansive understanding of the domain and delivered several critical services and processes including customer operations, finance, and documentation through its global delivery centres.

The proposed hunting role is to acquire new customers in the UK and specific or select global customer logos by selling ITeS and outsourcing opportunities. As Director-Sales, you will manage the entire pipeline management from lead generation, opportunity management to closure management in the supply chain industry; largely covering freight forwards, consolidators, and other logistics companies. It is essentially high-quality technical services selling with deep understanding of the customer business processes and architecting how Newage can be the partner of their choice. You will engage across levels and roles in the customer organization including CXO’s and functional leaders.

Key Accountabilities:

• Primary: Own and drive revenue and sales quota for ITeS business in the UK region.

• Secondary: Build pipeline of select global customer opportunities, where there is synergy with other sales motions from Newage. Work on deals to closure with support from other internal stakeholders wherever required.

• Work with the domain SME’s, Inside Sales and marketing to help co-create key sales assets.

• Methodically build a robust pipeline, own the opportunities, and orchestrate all internal teams for deal closures.

• Build the ITeS customer value framework, adopt it for each unique customer business scenario and drive key differentiators to help customer realize the value, ROI and cost benefits for outsourcing.

• Drive and own the pilot staging successfully for each such customer opportunity and own the full deal contract closure.

• Work with different customer stakeholder team to articulate and demonstrate the full value of leveraging the Newage ITeS domain capabilities to ensure we can effectively align with the complex needs of their business and build confidence to expand the relationship in phases.

• Work closely and in tandem with the product sales teams for joint market and customer coverage. Be the owner for the ITeS functional goals in such shared opportunities.

Ideal Profile:

• You have about 10 years plus of ITeS sales experience; of which at least 5 in the EUR region. People management exposure is great, even though this will initially be in an IC role.

• Proven track record in selling outsourcing services to customers who operate in highly complex and competitive businesses. You know how to harness a deal and how to take a small pilot to a multi-milliondollar contract.

• You have in-depth understanding of the entire ITeS sales cycles work and the ability to independently operate a start-up or a new business within a large global ITeS firm.

• You have consistently delivered on quota and have often exceeded targets, better than your peers and better than your competitors. You should have a solid testament and reference from your customers/region/industry.

• Exposure to logistics / Freight Forwarding would be an added advantage for quick success.

• You know how to work around the operating constraints and when things are not perfect and not lose focus on the goal and have demonstrated this consistently.

• You know the EUR market extremely well and what it takes to succeed in the region.

• Exposure to B2B SaaS businesses in logistics and high-tech businesses would be great.

Benefits:

• Opportunity to work remotely.

• The ground floor of new and exciting product.

• International and diverse work atmosphere.

• Be a part of a rapidly growing company expanding into new products.

• Team meetings worldwide

• Competitive salary and commission.

• Employee Stock Options Plan.

Specialist Inside Sales

Location: Bangalore | Function: Sales

Summary:

As an Inside Sales team manager, you will work closely with the team responsible for bringing in new customers to our sales team, set targets and define future road map for the team. This is a collaborative effort integrating the work of marketing, sales, and product to rapidly increase the volume and improve the quality of new business for our company.

What is expected of the Role:

Generating quality leads that have a high closure probability. You fully understand criticality of your role in the success of our products and services. You should have exposure to India and Middle East/ Africa Markets in lead generation/ business development in SaaS model of software delivery. Building a healthy pipeline on a weekly basis is crucial. You would also interact with vendors to execute some parts of lead generation activity, so vendor selection and management is key expectation.

Key Accountabilities:

• Manage the inside sales representative’s team

• Set and track sales targets for your team (internal OR external)

• Suggest and implement improvements in the sales administration process

• Report on sales metrics and suggest improvements

• Prepare monthly, quarterly, and annual sales forecasts

• Use customer feedback to generate ideas about new features or products

• Research and discover methods to increase customer engagement

• Ensure sales, finance and legal policies and procedures are met

• Build an open-communication environment for your team

Ideal Profile:

• Prior work experience in managing a team and setting targets.

• Prior work experience in B2B sales is plus.

• Fearless attitude – willing to take intelligent risks

• Ability to work in a time-sensitive and high-volume environment.

• Self-starter with a penchant for experimentation.

• You are always looking for ways to do your job better and you never wait on being told what to do. When you see an opportunity, you jump on it.

• A positive attitude: You’re a team player and you are resilient in the face of challenges

• Strong organisational skills with ability to effectively prioritize

• Articulate with strong business acumen

• Experience using ZOHO or other CRM

• Excellent communication skills

• You are a clear, concise, and compelling storyteller across written, verbal, and visual.

Other Details:

• You have about 7+ years plus inside sales/ business development experience of which at least 5 years as an individual contributor

• Exposure to BPO models and exposure to supply chain outsourcing will be a double plus and working with multicultural teams

• Reports to: Marketing Head

Campaign Specialist

Location: Chennai / Bangalore | Function: Sales

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions everyday in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business

Role:

The Campaigns Manager/specialist is the singularly responsible for creating, driving and executing all digital marketing execution across all the customer audiences. The role is execution focused, it involves planning the messaging relevance by audience (customer segment), by geography and by user type and then working with other internal org stakeholders to design and deliver the campaign. The results are measured or core campaign metrics, audience engagement and business results, including growth in pipeline and customer conversions.

Key Accountabilities:

• Design, develop and execute all digital marketing campaigns including SEO/SEM, key social media platforms, display advertising, app, email and other forms of direct and partner/alliances marketing and also in key offline. These campaigns need to evocatively tell our story of the product and the company and focus on driving the outcomes that matter – build awareness, preference and hasten the rationale to buy

• Design, build and maintain social media presence, channels with periodic and impactful campaigns. Measure and report performance of all these campaigns against stated goals – RoI, KPI’s, conversions

• Identify trends, publish insights, build new growth plans, collaborate with internal teams to create new landing pages and optimize user experience.

• Utilize strong analytical ability to evaluate end-to-end customer experience across all channels

Role Details:

• Degree in marketing or communication with proven working experience in digital marketing

• Demonstrable experience leading and managing SEM, marketing database, email, social media and/or display advertising campaigns

• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate

• Experience in optimizing landing pages and user funnels and A/B and multivariate experiments

• Solid knowledge of website analytics tools (e.g., GA, Google AdWords, Marketo, WebTrends, SimilarWeb, etc)

• Experience in setting up and optimizing Google Adwords campaigns

• Strong analytical skills and data-driven thinking

• Up-to-date with the latest trends and best practices in online marketing and measurement

Other Details:

• You have about 6-8 years plus marketing experience; an MBA would be great.

• Internal Title: Marketing Specialist an IC role but needs to work across functions and teams to deliver outcomes

• Reports to: Head of Newage Marketing

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Role:

As an Inside Sales Specialist, you will work closely with the team responsible for bringing in new customers to our sales team, set targets and define future road map for the team. This is a collaborative effort integrating the work of marketing, sales, and product to rapidly increase the volume and improve the quality of new business for our company.

What is expected of the Role:

Generating quality leads that have a high closure probability. You fully understand criticality of your role in the success of our products and services. You should have exposure to India and Middle East/ Africa Markets in lead generation/ business development in SaaS model of software delivery. Building a healthy pipeline on a weekly basis is crucial. You would also interact with vendors to execute some parts of lead generation activity, so vendor selection and management is key expectation.

Key Accountabilities:

• Set and track sales targets for your team (internal OR external).

• Suggest and implement improvements in the sales administration process.

• Report on sales metrics and suggest improvements.

• Prepare monthly, quarterly, and annual sales forecasts.

• Use customer feedback to generate ideas about new features or products.

• Research and discover methods to increase customer engagement.

• Ensure sales, finance and legal policies and procedures are met.

• Build an open-communication environment for your team.

Ideal Profile:

• Prior work experience in B2B sales is plus.

• Fearless attitude - willing to take intelligent risks.

• Ability to work in a time-sensitive and high-volume environment.

• Self-starter with a penchant for experimentation.

• You are always looking for ways to do your job better and you never wait on being told what to do. When you see an opportunity, you jump on it.

• A positive attitude: You're a team player and you are resilient in the face of challenges.

• Strong organisational skills with ability to effectively prioritize.

• Articulate with strong business acumen.

• Experience using ZOHO or other CRM.

• Excellent communication skills.

• You are a clear, concise, and compelling storyteller across written, verbal, and visual..

Benefits:

• You have about 6 years plus inside sales/ business development experience as an individual contributor.

• Exposure to global technology platforms and experiences in working with multi-cultural teams.

ITES Director Sales - Newyork

Designation:Manager or Director depending on experience
Base Location:New York or New Jersey
Total Experience:10-14 Years
Travel:Need basis
Reporting To:Regional Sales Manager + Dotted lines reporting to ITeS Head

About Newage:

Newage is a leading technology company whose software and solutions power the demanding needs of the global supply chain, freight forwarding and logistics industries. We are, in the regions we operate, the ubiquitous choice for this industry, from small & medium businesses to large enterprises. Newage mines its deep domain knowledge in logistics and freight forwarding to deliver seamless cloud-based ERP software through its flagship product eFrieghtSuite. In addition, Newage also offers outsourcing capabilities to support all the constituents of the freight forwarding and logistics industries. Together, our software and services have 15+ years of domain specialization that supports 300+ global customers in over 30 countries including the US, EU, UK, MEA, Asia and India.

Role:

Newage has gained expansive understanding of the domain and delivered several critical services and processes including customer operations, finance, and documentation through its global delivery centres.
The proposed hunting role is to acquire new customers in the EUR region and specific or select global customer logos by selling ITeS and outsourcing opportunities. As a Sales Manager, you will manage the entire pipeline management from lead generation, opportunity management to closure management in the supply chain industry; largely covering freight forwards, consolidators, and other logistics companies. It is essentially highquality technical services selling with deep understanding of the customer business processes and architecting how Newage can be the partner of their choice. You will engage across levels and roles in the customer organization including CXO’s and functional leaders.

Key Accountabilities:

• Primary: Own and drive revenue and sales quota for ITeS business in the EUR region.

• Secondary: Build pipeline of select global customer opportunities, where there is synergy with other sales motions from Newage. Work on deals to closure with support from other internal stakeholders wherever required.

• Work with the domain SME’s, Inside Sales and marketing to help co-create key sales assets.

• Methodically build a robust pipeline, own the opportunities, and orchestrate all internal teams for deal closures.

• Build the ITeS customer value framework, adopt it for each unique customer business scenario and drive key differentiators to help customer realize the value, ROI and cost benefits for outsourcing.

• Drive and own the pilot staging successfully for each such customer opportunity and own the full deal contract closure.

• Work with different customer stakeholder team to articulate and demonstrate the full value of leveraging the Newage ITeS domain capabilities to ensure we can effectively align with the complex needs of their business and build confidence to expand the relationship in phases.

• Work closely and in tandem with the product sales teams for joint market and customer coverage. Be the owner for the ITeS functional goals in such shared opportunities.

Ideal Profile:

• You have about 10 years plus of ITeS sales experience; of which at least 5 in the EUR region. People management exposure is great, even though this will initially be in an IC role.

• Proven track record in selling outsourcing services to customers who operate in highly complex and competitive businesses. You know how to harness a deal and how to take a small pilot to a multi-milliondollar contract.

• You have in-depth understanding of the entire ITeS sales cycles work and the ability to independently operate a start-up or a new business within a large global ITeS firm.

• You have consistently delivered on quota and have often exceeded targets, better than your peers and better than your competitors. You should have a solid testament and reference from your customers/region/industry.

• Exposure to logistics / Freight Forwarding would be an added advantage for quick success.

• You know how to work around the operating constraints and when things are not perfect and not lose focus on the goal and have demonstrated this consistently.

• You know the EUR market extremely well and what it takes to succeed in the region.

• Exposure to B2B SaaS businesses in logistics and high-tech businesses would be great.

Benefits:

• Opportunity to work remotely.

• The ground floor of new and exciting product.

• International and diverse work atmosphere.

• Be a part of a rapidly growing company expanding into new products.

• Team meetings worldwide

• ITES Sales Manager-USA ( To be modified to ITES Director Sales -Newyork / JD attached.

Role: Inside Sales Specialist

About Newage

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

The Role:

As an Inside Sales specialist, you will work closely with the marketing team and ITeS (Services Head) for bringing in new customers to our sales team, work on targets and define future road map for the team. This is a collaborative effort integrating the work of marketing, sales, and ITeS services to rapidly increase the volume and improve the quality of new business for our company.

What is expected of the Role:

Generating quality leads that have a high closure probability. You fully understand criticality of your role in the success of our ITeS services. You should have exposure to India and Middle East/ Africa Markets in lead generation/ business development in outsourcing/BPO models. Building a healthy pipeline on a weekly basis is crucial. You would also interact with vendors to execute some parts of lead generation activity, so participating in vendor selection and management is also a key expectation.

Key Accountabilities:

• Manage the inside sales process – Energize markets / generate leads / ITeS Head / Follow through closure.

• Set and track sales targets for of ITeS services team (internal OR external)

• Suggest and implement improvements in the sales administration process

• Report on sales metrics and suggest improvements

• Prepare monthly, quarterly, and annual sales forecasts

• Use customer feedback to generate ideas about new features or products

• Research and discover methods to increase customer engagement

• Ensure sales, finance and legal policies and procedures are met

• Build an open-communication environment for your team

Ideal Profile:

• Prior work experience in BPO / outsourcing services unit and good understanding of how business and targets works.

• Prior work experience in B2B sales is mandatory.

• Fearless attitude - willing to take intelligent risks

• Ability to work in a time-sensitive and high-volume environment

• Self-starter with a penchant for experimentation

• You are always looking for ways to do your job better and you never wait on being told what to do. When you see an opportunity, you jump on it.

• A positive attitude: You're a team player and you are resilient in the face of challenges

• Strong organisational skills with ability to effectively prioritize

• Articulate with strong business acumen

• Experience using ZOHO or other CRM would be an added advantage.

• Excellent communication skills

• You are a clear, concise, and compelling storyteller across written, verbal, and visual.

• Willing to work as per assigned territory time zones.

Other Details:

• You have about 4+ years plus inside sales/ business development experience; of which at least 5 years as an individual contributor

• Exposure to BPO models and exposure to supply chain outsourcing will be a double plus and working with multi-cultural teams

• Reports to: Marketing Head

Role: QA Engineer – Manual

Designation: QA Engineer – Manual
Base Location: Chennai or Bangalore
Travel: Need basis (to meet Customers/prospects), short duration
Total Experience: 2- 4 Years
Reporting To: Manager QA

About Newage:

Newage is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. Newage was built by Freight & Logistics industry experts, it provides technology and domain expertise services to 300+ global clients. We build Software Products, offer ITES and Consulting Services. With flexible software deployment options, we run client businesses in the cloud, on-prem or a combination. Through our Business Process Outsourcing Services value is delivered to our Freight & Logistics customers that enable them to reduce operational costs, grow business, reduce risk and quickly react to market dynamics.

Come join us as we are modernizing our product suite and expand operations in the new markets.

Key Responsibilities:

• 2 – 4 Years of Experience in Software Testing

• Analyse, design, write, document and execute test plans, scenarios, scripts and/or procedures to address business and technical use cases

• Identify potential risks, defects and edge cases in a timely manner

• Identify and analyse requirements from existing system behaviors, provide clear and concise feedback.

• Use existing tools and techniques to execute test cases and build/script new tools for performing testing, validation function, security testing

• Develop scripts to perform automated testing cycles using (primarily) Selenium and JavaScript.

• Knowledge in Test Automation BDD Framework

• Restful API / Webservice testing using any one of the tools is mandatory e.g. Swagger, Postman, SoapUI etc.

• Execute and analysis automation test results.

• Participate in troubleshooting and triage issues with different teams to drive towards root cause identification and resolution

• Document, track and escalate issues as appropriate, using necessary tools

• Support production deployment of applications and perform validation testing

• Reliable, responsible, trustworthy and a good

• Strong and open communicator willing to contribute ideas to enhance proposed solutions

• Dynamic, flexible and aggressively proactive

• Easy to work with, instilling a positive attitude in the workplace

Role: Newage Project Manager

Designation: Project Manager
Base Location: Chennai or Bangalore
Travel: Need basis (to meet Customers/prospects), short duration
Total Experience: 12+ Years
Reporting To: Newage CTO

About Newage:

Newage is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. Newage was built by Freight & Logistics industry experts, it provides technology and domain expertise services to 300+ global clients. We build Software Products, offer ITES and Consulting Services. With flexible software deployment options, we run client businesses in the cloud, on-prem or a combination. Through our Business Process Outsourcing Services value is delivered to our Freight & Logistics customers that enable them to reduce operational costs, grow business, reduce risk and quickly react to market dynamics.

Come join us as we are modernizing our product suite and expand operations in the new markets.

Job Description:

Newage is looking for a passionate and strong Project Manager for our software suite. You will own the project roadmap, establishing and communicating project requirements, overseeing usability testing and prototype development, prioritizing features, writing enhancements, and defining and tracking metrics as well as technology needed for business benefits. You will work closely with the sales and delivery teams. Produce Product strategy along with the CEO, CTO and CBO.

Key Responsibilities:

• Coordinate internal resources, customers and other stakeholders for the flawless execution of projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility

• Ensure resource availability and allocation.

• Develop a detailed project plan to track progress.

• Use appropriate verification techniques to manage changes in project scope, schedule and costs.

• Measure project performance using appropriate systems, tools and techniques.

• Report and escalate to management as needed.

• Manage the relationship with the client and all stakeholders.

• Perform risk management to minimize project risks.

• Establish and maintain relationships with third parties/vendors.

• Create and maintain comprehensive project documentation.

Candidate Profile:

• Great educational background, preferably in the fields of computer science or engineering for technical project managers

• Proven 10 years + working experience as a project administrator in the information technology sector.

• Solid Oracle & Java technical background, with understanding or hands-on experience in software development and web technologies

• Excellent stack holder management and internal communication skills

• Excellent written and verbal communication skills

• Solid organizational skills including attention to detail and multi-tasking skills.

• Strong working knowledge of Microsoft Office

• PMP / PRINCE II certification is a plus

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status.

Role: Senior Architect

Designation: Senior Architect
Location: Bangalore
Travel: As needed (to Customers/ Newage locations)
Total Experience: 12- 15 Years
Reporting To: Newage CTO

About Newage:

NewAge is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. NewAge provides comprehensive integrated ERP developed specifically for the Logistics Industry helping Freight Forwarders, NVOCC Operators, Consolidators, 3PL Warehouse Operators, Multi-modal Operators, Customs House Agents, and Relocation Specialists run their business efficiently and seamlessly.

Come join us as we prepare to modernize our product suite and expand our operations in new markets.

Job Description:

We are looking for a Senior Architect who will help us in digital transformation of eFreight suite through a world-class product focused on quality and the customer. High level of modernization efforts includes User Interface modernization, transforming monolithic legacy product to microservices SaaS platform, API/EDI integrations, workflow automation, robust automation framework for testing and leveraging emerging, disruptive technologies (IoT, blockchain, AI/ML, RPA) to enhance offerings for customers. Come and be part of a growth team.

Key Responsibilities:

• Provides technical leadership and guidance to product development teams and Owns the Product Architecture.
• Propose architectural design in alignment with business requirements and able to justify technically the design considerations between the different available technologies
• Assess, review, test and implement various architectures and design patterns and work with the development teams to ensure alignment to the architecture.
• Have oversight over the architecture, working with technical leads to ensure the systems and solutions you develop are flexible, loosely coupled and deliver performance that is appropriate for business need.
• Ensure an efficient software methodology is in place, aligned to agile / lean principles, learning and iterating frequently highly collaborative and regularly improved.
• Picks up a critical software component and contribute in hands-on development.
• Align to the DevOps principles and toolsets being established with high degrees of automation throughout the development process. Continuous integration, continuous deployment and continuous operational monitoring are baseline goals.
• Ensure that security, reliability, high availability and performance are embedded into the team skills, development process and architecture.
• Engage across the organization with business partners to gain buy-in on prioritization, with agreement on the key performance metrics which will be impacted.
• Measure and monitor the solutions you develop, regularly reviewing operational metrics to validate the effectiveness of your product in meeting customer needs.
• Excellent knowledge of emerging, modern platforms and tools, using the correct product where appropriate, especially open source and open standards.
• Communicate through email, presentations, informal meetings right across the organization (including executive team) to share learnings, insight and plans, gathering feedback and influencing in the process.
• Role model self-driven skill development within the team, promoting learning events and facilitating individual needs.

Candidate Profile:

                 Shell scripting, Python, Nodejs, Golang, Helm charts, Oauth, JWT, IAM    

• Ability to translate general market requirements and customer needs into technical requirements (or roadmaps), ability to explain technical concepts to non-technical audience esp. to explain economic benefits of the technical solution.
• Able to relate to both technical and non-technical people and to negotiate within the allowable parameters of the product to get the best outcome for the business
• Must have demonstrable experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

Good to have skills:

• Understanding of logistics industry or Supply chain management domain
• Familiarity with the open source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain , advanced analytics using machine learning, RPA automation etc.
• Hands on experience in middleware messaging systems - Kafka, RabbitMQ, Kafka Connector Architecture, Adapter in handling various file formats, clustering model
• Experience in API / EDI integration design, and implementation of integration patterns including Bulk Data,ETL, Real-Time Data, File Based, Process Integrations, and Event Processing
• Experience with B2B EDI integration concepts, standards (ANSI ASC X12, UN/EDIFACT, XML) and Knowledge of Integration Platform as a Service (iPaaS)

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.

Role: Customer Success Manager

Designation: Customer Success Manager
Location: Dubai
Travel: Need basis (to meet Customers/prospects), short duration
Total Experience: 4+ Years
Reporting To: Global Delivery Head

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing IT enabled services, so that customers can focus on and scale their business. We are amidst one of exciting phases of our journey as we are executing our modernization transformation of our business, technology and how we can positively impact the global logistics ecosystem, providing a great experience for all our employees through this transformation

Come join us as we prepare to modernize our product suite and expand our operations in new markets.

Job Description:

Newage is looking for a passionate and strong Customer Success Lead who will build strong customer advocacy with the existing customer base and be the voice of the customer. You will work very closely with the Implementation, Product Support and Sales teams. Key duties will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, on-boarding and training clients, help customer leverage the full benefits of our software/services, help customers learn more about new offerings and most importantly minimizing churn or reduction of users/usage.

The role has 3 key expectations:

• Enhance, own, operate and execute the customer success function and take ownership and accountability for attaining the defined metrics and outcomes
• Lead deep engagement with various customers across our key segments and markets; work with a wide variety of customer stakeholders to ensure that they see everyday value and utilization of our software. Understand key challenges customers may have and work towards timely resolution and satisfaction
• Build deep collaboration with key NewAge functions including Delivery/Product Support and Sales to ensure regular sharing of insights and execute actions needed to control churn and at the same time, work towards moving customers for higher utilization of ERP software and potential upsell as defined by ongoing priorities.

Key Responsibilities:

• Manage Client Advocacy and develop brand loyalty for NewAge
• Organize Technical Enablement
• Respond to Escalations
• Track Collections
• Upsell Email Campaigns
• Customer On-boarding and Training
• On need basis travel to meet customers
• Manage the CS team

Candidate Profile:

• Bachelors/Masters degree
• 4+ years of Customer Success Management experience with SaaS software company
• Good functional knowledge of Logistics, Transportation and Warehousing industry
• Excellent communication skills (both written and spoken English / Presentation/ Documentation)
• Familiarization of Digital Technologies
• Good team player (capacity to work in a worldwide, distributed team)

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions everyday in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Job Role:

The Alliances Head is responsible to design, build and execute the end-to-end channel and alliances cadence that allows NewAge to work with a broad spectrum of industry ecosystem partners to help drive & grow our product and services. Alliance partners include full-spectrum consulting and tech services companies , cloud vendors, specialized logistics & supply-chain point-solution providers (rate automation, booking engines); essentially partners we can sell-with or partners who enable us to enhance our solution capability. The second area is geo-specific alliances where the focus is on optimizing GTM and market scaling, with deeper focus on new markets. Be comfortable with delivering day-to- day operational priorities, as well as long-term strategy, thriving with tight deadlines and changing needs to meet the dynamic demands of logistics industry.

The role has 3 key expectations:

• Build, own and operate the overall alliances framework that enables business to differentiate, succeed and win every day in a brutally competitive marketplace.
• Create the compelling long list of potential alliance partners, work it through both with the partners and internal stakeholders to a solid short-list, by solution and geo needs and then work towards R&R/opportunity map for NewAge and the partner and eventual contracting.
• Prepare, own and deliver the heat-map of each alliance partner and how it can deliver to incremental revenue; by geo, by solution and have the direct ownership, execution and accountability of the metrics/revenues along with the sales leaders.

Key Accountabilities:

• Design, develop and execute the global, regional and local alliances framework which is in line with NewAge overall business plan and execution priorities. The framework will provide a grid view of both solution stack and local geo GTM. Develop a solid understanding of the global 3PL/logistics/forwarder market ecosystem and break that down by region/geo and define a clear path of engagement.
• Work closely with a number of key functional managers within the company including product management, pre-sales, sales and marketing and develop a critical understanding the end-to-end business needs.
• Each of the alliance partner developed will have a unique engagement model and a GTM plan that needs to owned and driven to ensure NewAge agreed business goals are developed.
• Engage with customers and other ecosystem partners to develop a solid understanding of market trends, key business requirements and develop internal communication framework to have stakeholder buy-in on focusing on building the right set of alliances.

Ideal Profile:

• Proven track record in channel sales/marketing, preferably in the technology industry, or even better in B2B SaaS businesses. You have a solid network, knowledge and experience in driving high-impact outcomes.
• You have hands on and direct experience on building brand new alliance partner/s and driving outcomes and referenceable business results
• You have a solid comprehension and insights of the local/regional/global B2B SaaS industry, unit economics of the industry and have solid partner network

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions everyday in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Key-skills:

• Sales Hunter with 4-8 years relevant experience
• Sales in Middle East with SaaS/Software/ERP Sales
• Detect & create new opportunities and manage all the sales process in a Individual contributor Role
• Strong Prospecting & Lead generation Skills
• Experience selling on C level in B2B
• Domain Knowledge in FF, Logistics preferred
• Able to Travel

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

The Role:

As an Inside Sales Specialist, you will work closely with the team responsible for bringing in new customers to our sales team, set targets and define future road map for the team. This is a collaborative effort integrating the work of marketing, sales, and product to rapidly increase the volume and improve the quality of new business for our company.

What is expected of the Role?

Generating quality leads that have a high closure probability. You fully understand criticality of your role in the success of our products and services. You should have exposure to India and Middle East/ Africa Markets in lead generation/ business development in SaaS model of software delivery. Building a healthy pipeline on a weekly basis is crucial. You would also interact with vendors to execute some parts of lead generation activity, so vendor selection and management is key expectation.

Key Responsibilities:

• Set and track sales targets for your team (internal OR external)
• Suggest and implement improvements in the sales administration process
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly, and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team

Ideal Profile:

• Prior work experience in B2B sales is plus.
• Should have done cold calling and expertise in Lead generation.
• Fearless attitude - willing to take intelligent risks
• Ability to work in a time-sensitive and high-volume environment
• Self-starter with a penchant for experimentation
• You are always looking for ways to do your job better and you never wait on being told what to do. When you see an opportunity, you jump on it.
• A positive attitude: You're a team player and you are resilient in the face of challenges
• Strong organisational skills with ability to effectively prioritize
• Articulate with strong business acumen
• Experience using ZOHO or other CRM
• Excellent communication skills
• You are a clear, concise, and compelling storyteller across written, verbal, and visual.

Other Details:

• You have about 4 years plus inside sales/ business development experience as an individual contributor
• Exposure to global technology platforms and experiences in working with multi-cultural teams

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions everyday in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Job Description:

The Global Pre-Sales leader shall create, execute and manage a high quality technical evangelism capabilities that bridges deep understanding of our customer business problems and how our flagship products and services can effectively solve these problems and help our customers succeed in their business everyday. This means, this leader and his/her team shall create world-class sales enablement assets including product demos, proposal development, tackling competitive benchmarks and help win deals and meet core business and sales goals in the global supply chain and logistics industry.

What is expected of the Role?

Internal: The role success is hinged on deep partnership with the sellers andin helping them achieve the sales goals and at the same time build a solid engagement with the product and engineering teams to ensure deep understanding of our product and back-office services capabilities. There will be joint ownership of sales quotas and budgets with sales and shared goals on how we take our product and services to market (and also staged execution of our next version of this product).

External:: Creating high impact engagements with customers and deliver infectious enthusiasm for our flagship product eFreightSuite (eFS) and back-office services. Help customers see value on how eFS and Backoffice services can solve their complex supply chain and logistics needs and be seen as a partner and ally to their business.

Key Responsibilities:

• Responding to proposals from prospective customers on the coverage, compliance of eFreight Product suitability to customer’s business needs. Create a conceptual vision of the solution from conceptual architecture diagram to solution design and features/benefits.

• Create compelling proposals on Backoffice services to define customer need, build unique value roposition, articulate automation capabilities, process streamlining and cost optimized pricing models.
• Create world class sales evangelism templates including proposal formats, scripted demo’s, customer testimonials, industry performance benchmarks. Make this evocative and help
  customers’ accelerate buying decision.

• Focus on building external validation of our product versus competition. Infuse these with
  market and customer needs for each of the key components of the supply chain, logistics and freight forwarding businesses. In short, build all the critical domain knowledge of the industry and create belief and trust from our customers that eFS and Newage is best positioned to serve and be their partner.

• Be the very best in the industry on how you can pitch and land demo’s across all stakeholders in the customer business. Ensure the same from each member of the pre-sales team and help own and building that capability with the sellers

Ideal Profile:

• Proven track record in technical selling, leadership in pre-sales in the technology industry. A solid understanding of how B2B SaaS businesses and logistics back-office work is essential. Exposure to the supply chain and logistics industries would be great.
• You are an efficient people and team manager and have a track record of enabling successful careers for your teams.
• You have excellent presentation skills, ability to curate rich technical writing and deliver it through flawless pitch content

Other Details:

• You have about 12 years plus pre-sales or technical consulting; of which at least 5 years as a people manager.
• Exposure to global technology platforms and experiences in working with multi-cultural teams
• Internal Title: Director and would be a people manager

Role: Customer Success Lead

Designation: Customer Success Director
Location: Bangalore or Mumbai or Chennai or NCR
Travel: Need basis (to meet Customers/prospects), short duration
Total Experience: 12+ Years
Reporting To: Global Delivery Head

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing IT enabled services, so that customers can focus on and scale their business. We are amidst one of exciting phases of our journey as we are executing our modernization transformation of our business, technology and how we can positively impact the global logistics ecosystem, providing a great experience for all our employees through this transformation

Come join us as we prepare to modernize our product suite and expand our operations in new markets.

Job Description:

Newage is looking for a passionate and strong Customer Success Lead who will build strong customer advocacy with the existing customer base and be the voice of the customer. You will work very closely with the Implementation, Product Support and Sales teams. Key duties will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, on-boarding and training clients, help customer leverage the full benefits of our software/services, help customers learn more about new offerings and most importantly minimizing churn or reduction of users/usage.

The role has 3 key expectations:

• Enhance, own, operate and execute the customer success function and take ownership and accountability for attaining the defined metrics and outcomes
• Lead deep engagement with various customers across our key segments and markets; work with a wide variety of customer stakeholders to ensure that they see everyday value and utilization of our software. Understand key challenges customers may have and work towards timely resolution and satisfaction
• Build deep collaboration with key NewAge functions including Delivery/Product Support and Sales to ensure regular sharing of insights and execute actions needed to control churn and at the same time, work towards moving customers for higher utilization of ERP software and potential upsell as defined by ongoing priorities.

Key Responsibilities:

• Periodic Health Checks with customers
• Tracking Software Renewals
• Manage Client Advocacy and develop brand loyalty for NewAge
• Organize Technical Enablement
• Respond to Escalations
• Track Collections
• Upsell Email Campaigns
• Customer On-boarding and Training
• On need basis travel to meet customers
• Manage the CS team

Candidate Profile:

<
• Bachelors/Masters degree
• 8+ years of Customer Success Management experience with SaaS software company
• Good functional knowledge of Logistics, Transportation and Warehousing industry
• Excellent communication skills (both written and spoken English / Presentation/ Documentation)
• Familiarization of Digital Technologies
• Good team player (capacity to work in a worldwide, distributed team)

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.

Role: Product Manager

Designation: Project Manager
Location: Hyderabad / Bangalore/ Chennai
Travel: Need basis (to meet Customers/prospects), short duration
Total Experience: 10+ Years
Reporting To: Newage CTO / VP-Product

About Newage:

Newage is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. Newage was built by Freight & Logistics industry experts, it provides technology and domain expertise services to 300+ global clients. We build Software Products, offer ITES and Consulting Services. With flexible software deployment options, we run client businesses in the cloud, on-prem or a combination. Through our Business Process Outsourcing Services value is delivered to our Freight & Logistics customers that enable them to reduce operational costs, grow business, reduce risk and quickly react to market dynamics.

Come join us as we are modernizing our product suite and expand operations in the new markets.

Job Description:

Newage is looking for a passionate and strong Product Manager for our software suite. You will own the product roadmap, establishing and communicating product requirements, overseeing usability testing and prototype development, prioritizing features, writing enhancements, and defining and tracking metrics as well as technology needed for business benefits. You will work closely with the sales and delivery teams. Produce Product strategy along with the CEO, CTO and CBO.

Key Responsibilities:

• Market Research and Analysis, including competitive landscape trends and market sizing, for the logistics and transportation industry.
• Gather feature requirements from customers and internal teams
• Own and publish Quarterly Roadmap plan, outline the strategy, features, and share your progress and future-looking product vision to internal and external stakeholders
• Work with user experience team to create detailed feature specs, iterate prototypes, validate with stakeholders
• Turn over the feature specifications to the development team to implement
• Work directly with engineering team throughout the product development lifecycle. Good Understanding of software development cycles, A/B testing, product engineering and experience in using JIRA for product management, dashboards.
• Help build external facing content and coordinate with marketing to develop product campaigns
• Manage Product Lifecycle.
• Ensure features built are enabled correctly such that they can be used effectively by end users
• Participate in workshops / demo / web sessions with the sales and / or with the prospects / customers
• Impart Training/ Overview on Product Modules/ Features
• On need basis travel with sales for demos, deal closures

Candidate Profile:

• Bachelors/Masters degree.
• 5+ years of Product Management experience with Enterprise software.
• Hand-on experience on Product Management in Sea freight / Ocean freight, Import & Export , Finance Module etc.
• Minimum 2+ years of Supply Chain, Logistics industry experience Strong functional knowledge of Logistics, Transportation and Warehousing, including 3PL / 4PL / 5 PL.
• Excellent communication skills (both written and spoken English / Presentation/ Documentation).
• Familiarization of Digital Technologies.
• Good team player and servant leader (capacity to work in a worldwide, distributed team).

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status.

About Newage:

Newage is a leading technology company whose software and solutions power the demanding needs of the global supply chain, freight forwarding and logistics industries. We are, in the regions we operate, the ubiquitous choice for this industry, from small & medium businesses to large enterprises. Newage mines its deep domain knowledge in logistics and freight forwarding to deliver seamless cloud-based ERP software through its flagship product eFrieghtSuite. In addition, Newage also offers outsourcing capabilities to support all the constituents of the freight forwarding and logistics industries.

Together, our software and services have 15+ years of domain specialization that supports 400+ global customers in over 33 countries including the USA, EU, UK, MEA, Asia and India.

Job Description:

Newage is looking for a passionate and strong Product Manager in Warehouse Management System domain for our software suite. You will own the product roadmap, establishing and communicating product requirements, overseeing usability testing and prototype development, prioritizing features, writing enhancements, and defining and tracking metrics as well as technology needed for business benefits. You will work closely with the sales and delivery teams. Produce Product strategy along with the CEO, CTO and CBO.

Key Responsibilities:

• Market Research and Analysis, including competitive landscape trends and market sizing, for the logistics and transportation industry.
• Gather feature requirements from customers and internal teams and Manage Product Lifecycle.
• Own and publish Quarterly Roadmap plan, outline the strategy, features, and share your progress and future-looking product vision to internal and external stakeholders
• Work with user experience team to create detailed feature specs, iterate prototypes, validate with stakeholders
• Turn over the feature specifications to the development team to implement
• Work directly with engineering team throughout the product development lifecycle. Good Understanding of software development cycles, A/B testing, product engineering and experience in using JIRA for product management, dashboards.
• Help build external facing content and coordinate with marketing to develop product campaigns
• Ensure features built are enabled correctly such that they can be used effectively by end users
• Participate in workshops / demo / web sessions with the sales and / or with the prospects / customers

Candidate Profile:

• Bachelors/Masters degree
• 5+ years of Product Management experience.
• Minimum 4+ years of Supply Chain, Logistics industry experience and strong functional knowledge of Warehousing
• Excellent communication skills (both written and spoken English / Presentation/ Documentation)
• Good Knowledge in SQL and PL/SQL Programming
• Good team player and servant leader (capacity to work in a worldwide, distributed team)

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status.

About Newage:

Newage is a leading technology company whose software and solutions power the demanding needs of the global supply chain, freight forwarding and logistics industries. We are, in the regions we operate, the ubiquitous choice for this industry, from small & medium businesses to large enterprises. Newage mines its deep domain knowledge in logistics and freight forwarding to deliver seamless cloud-based ERP software through its flagship product eFrieghtSuite. In addition, Newage also offers outsourcing capabilities to support all the constituents of the freight forwarding and logistics industries.

Together, our software and services have 15+ years of domain specialization that supports 300+ global customers in over 30 countries including the USA, EU, UK, MEA, Asia and India.

Job Description:

We are looking for an Enterprise Architect who will help us in the digital transformation of eFreight suite through a world-class product focused on quality and the customer. High level of modernization efforts includes User Interface modernization, transforming monolithic legacy product to microservices SaaS platform, API/EDI integrations, workflow automation, robust automation framework for testing and leveraging emerging, disruptive technologies (IoT, blockchain, AI/ML, RPA) to enhance offerings for customers. Come and be part of a growth team.

Key Responsibilities:

• Provides technical leadership and guidance to product development teams and Owns the Product Architecture.
• Propose architectural design in alignment with business requirements and able to justify technically the design considerations between the different available technologies
• Assess, review, test and implement various architectures and design patterns and work with the development teams to ensure alignment to the architecture.
• Have oversight over the architecture, working with technical leads to ensure the systems and solutions you develop are flexible, loosely coupled and deliver performance that is appropriate for a business need.
• Ensure an efficient software methodology is in place, aligned to agile/lean principles, learning and iterating frequently highly collaborative and regularly improved.
• Picks up a critical software component and contribute to hands-on development.
• Align to the DevOps principles and toolsets being established with high degrees of automation throughout the development process. Continuous integration, continuous deployment and continuous operational monitoring are baseline goals.
• Ensure that security, reliability, high availability and performance are embedded into the team skills, development process and architecture.
• Engage across the organization with business partners to gain buy-in on prioritization, with agreement on the key performance metrics which will be impacted.
• Measure and monitor the solutions you develop, regularly reviewing operational metrics to validate the effectiveness of your product in meeting customer needs.
• Excellent knowledge of emerging, modern platforms and tools, using the correct product where appropriate, especially open source and open standards.
• Communicate through email, presentations, informal meetings right across the organization (including executive team) to share learnings, insight and plans, gathering feedback and influencing in the process.
• Role model self-driven skill development within the team, promoting learning events and facilitating individual needs.

Candidate Profile:

• Good hands-on experience in Java and Microservices Architecture Patterns and Domain Driven Design, Swagger/OpenAPI, both producing and consuming the service endpoints.
• Must have cross stack experience like Java with Angular / React.
• Knowledge of modern data architectures (e.g. event-driven architectures, data democratization, platform approaches to support ML/AI at scale, stream processing, and integrating real-time analytics into customer applications)
• Hands-on experience with programming languages such as Java, JavaScript, Python, Go.
• Familiar with Modern Front-End JavaScript frontend JavaScript framework libraries Angular JS/ ReactJS, NodeJS, TypeScript, NPM etc.
• Understanding of Modern security practices, Secure coding and prevention of vulnerabilities
• Should have worked in an Agile software development environment. Experience with DevOps toolchain – GIT, Jenkins and build tools - Gradle/ Maven
• Good knowledge of Infrastructure as Software (Container Orchestration, Observability, CI/CD) technologies- Docker, Kubernetes, ServiceMesh, Serverless

Familiarity with the following is a plus: Shell scripting, Python, Nodejs, Golang, Helm charts, Oauth, JWT, IAM

• Ability to translate general market requirements and customer needs into technical requirements (or roadmaps), ability to explain technical concepts to non-technical audience esp. to explain economic benefits of the technical solution.
• Able to relate to both technical and non-technical people and to negotiate within the allowable parameters of the product to get the best outcome for the business
• Must have demonstrable experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

Good to have skills:

• Understanding of logistics industry or Supply chain management domain
• Familiarity with the open-source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning, RPA automation etc.
• Hands-on experience in middleware messaging systems - Kafka, RabbitMQ, Kafka Connector Architecture, Adapter in handling various file formats, clustering model
• Experience in API / EDI integration design, and implementation of integration patterns including Bulk Data, ETL, Real-Time Data, File-Based, Process Integrations, and Event Processing
• Experience with B2B EDI integration concepts, standards (ANSI ASC X12, UN/EDIFACT, XML) and Knowledge of Integration Platform as a Service (iPaaS)

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.

Designation: Business Analyst
Base Location: Chennai or Bangalore
Travel: Need basis (to meet Customers/prospects), short duration
Total Experience: : 7+ Years
Total Experience: : Sr. Director – Delivery

About Newage:

Newage is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. Newage was built by Freight & Logistics industry experts, it provides technology and domain expertise services to 300+ global clients. We build Software Products, offer ITES and Consulting Services. With flexible software deployment options, we run client businesses in the cloud, on-prem or a combination. Through our Business Process Outsourcing Services value is delivered to our Freight & Logistics customers that enable them to reduce operational costs, grow business, reduce risk and quickly react to market dynamics.

Come join us as we are modernizing our product suite and expanding operations in the new markets.

Job Description:

Newage is looking for a passionate and strong Business Analyst for our software suite in the Customs clearance and broking domain. You will feature for each of the product roadmap items, establishing and communicating product requirements with Development and Testing Team, prototype development, prioritizing features, writing enhancements, and defining and tracking metrics as well as the technology needed for business benefits. You will work closely with the Product and Delivery teams.

Key Responsibilities:

• Domain experience:
• Experience in Indian and international trade Customs compliance process
• Good domain and business knowledge on Ports and shipping line payments for VAS shipments
• Knowledge of Ports and Customs Working Patterns.
• Good understanding of Import and export customs rules and regulations
• Understanding of freight forwarding activities is a good asset
• Gather feature requirements from customers and internal teams
• Work with the Architect and development team to ensure that they understand the specifications.
• Conduct business process modelling and generate applicable scenarios for the technical functionality testing team.
• Forward-thinker who can add value by comparing competitors on usage, feature addition thus being resourceful to ensure solutions are brought to fruition and requirements are bridged correctly
• Quick grasper of various workstreams in the freight forwarding space; in specific to Customs and ability to comprehend appropriate workflows which can later be shared to the development team
• Work with user experience team, product team to create detailed feature specs, iterate prototypes, validate with stakeholders
• Work with the training team to document system scenarios and identify roles impacted to help develop a training plan.
• Work directly with the engineering team throughout the product development lifecycle. Good understanding of agile software development, product engineering and experience in using JIRA for product management, dashboards.
• Participate in workshops/demo/web sessions with the sales and/or with the prospects/customers
• Impart Training/ Overview on Product Modules/ Features

Candidate Profile:

• Experience into Coordination, Analysis or in administration is advantageous. 
• Excellent working knowledge in Microsoft Excel spreadsheets and Power Point presentations. 
• Having exposure to a CRM tool is an added advantage. 
• Demonstrated ability to assist senior management and sales representatives. 
• Good team development and leadership skills. 
• The ability to multitask, work in a fast-paced environment, and meet deadlines. 
• Current knowledge of industry trends. 
• Excellent organizational, administrative, and problem-solving skills 
• Strong communication skills both verbal and written. 
• Good interpersonal and customer service skills. 
• Be highly organized.
• Skilled in creating schedules and tracking data. 

Other Details:

• Bachelors/Masters degree
• 7 Minimum 7 yrs of experience and 3+ years of Logistics industry experience and Strong functional knowledge of Logistics and Customs clearing and  Broker domain knowledge (India)
• Agile product development skills
• Excellent communication skills (both written and spoken English / Presentation/ Documentation)
• Familiarization of agile product development, digital technologies and process automation

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions everyday in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

The Role:

As a Sales Operation Analyst, you will use your sales experience and leadership skills to motivate sales staff and handle administrative duties. You will support sales team and coordinate sales-related activities but is not responsible for selling products.

Key Responsibilities:

• Help the sales team to improve their productivity by ensuring they have high-quality, up-to-date support material. Monitor and organize inventory while effectively tracking new services and products for sale. 
• Arrange for creation and distribution of supporting documents to help sales team generate business leads and pursue them. 
• Create presentations required for sales team by working with them and the CRO to develop sales thought process which will be used for senior management. 
• Managing and maintaining budgets for sales travel and marketing expenses. Work with relevant teams such as administration to ensure smooth execution. 
• Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.  
• Collaborate with sales team in weekly meetings by creating and maintaining week-end sales reports. Track action trackers created post such meetings until closure by working with relevant sales representatives and other stake holders. 
• Maintain organized sales records and report month-end goal setting to the senior management team. 
• Performed as Revenue PMO and worked on revenue analysis extensively
• Collaborate with necessary departments to ensure smooth integration of sales and marketing activities. 
• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. 
• Attend essential sales training meetings and develop an understanding of all the company's services and products. 

Ideal Profile:

• Experience into Coordination, Analysis or in administration is advantageous. 
• Excellent working knowledge in Microsoft Excel spreadsheets and Power Point presentations. 
• Having exposure to a CRM tool is an added advantage. 
• Demonstrated ability to assist senior management and sales representatives. 
• Good team development and leadership skills. 
• The ability to multitask, work in a fast-paced environment, and meet deadlines. 
• Current knowledge of industry trends. 
• Excellent organizational, administrative, and problem-solving skills 
• Strong communication skills both verbal and written. 
• Good interpersonal and customer service skills. 
• Be highly organized.
• Skilled in creating schedules and tracking data. 

Other Details:

• If you are an experienced professional, you have about 4+ years’ experience.
• Exposure to global technology platforms and experiences in working with multi-cultural teams. 
• It is an individual contributor role and will be reporting to Chief Revenue Officer. 

About Newage:

Newage is a leading technology company whose software and solutions power the demanding needs of the global supply chain, freight forwarding and logistics industries. We are, in the regions we operate, the ubiquitous choice for this industry, from small & medium businesses to large enterprises. Newage mines its deep domain knowledge in logistics and freight forwarding to deliver seamless cloud-based ERP software through its flagship product eFrieghtSuite. In addition, Newage also offers outsourcing capabilities to support all the constituents of the freight forwarding and logistics industries.

Together, our software and services have 15+ years of domain specialization that supports 300+ global customers in over 30 countries including the USA, EU, UK, MEA, Asia and India.

The Role:

Newage has gained expansive understanding of the domain and delivered several critical services and processes including customer operations, finance, and documentation through its global delivery centres.

The proposed hunting role is to acquire new customers in the ME region and specific or select global customer logos by selling back office opportunities. As a Sales Manager, you will manage the entire pipeline management from lead generation, opportunity management to closure management in the supply chain industry; largely covering freight forwards, consolidators, and other logistics companies. It is essentially high-quality technical services selling with deep understanding of the customer business processes and architecting how Newage can be the partner of their choice. You will engage with CXOs/Decision makers in target companies.

Key Responsibilities:

• Primary: Own and drive revenue and sales quota for LBS business in the ME region.
• Secondary: Build pipeline of select global customer opportunities, where there is synergy with other sales motions from Newage. Work on deals to closure with support from other internal stakeholders wherever required.
• Work with the domain SME’s, Inside Sales and marketing to help co-create key sales assets.
• Methodically build a robust pipeline, own the opportunities, and orchestrate all internal teams for deal closures.
• Build the LBS customer value framework, adopt it for each unique customer business scenario and drive key differentiators to help customer realize the value, ROI and cost benefits for outsourcing.
• Drive and own the pilot staging successfully for each such customer opportunity and own the full deal contract closure.
• Work with different customer stakeholder team to articulate and demonstrate the full value of leveraging the Newage ITeS domain capabilities to ensure we can effectively align with the complex needs of their business and build confidence to expand the relationship in phases.
• Work closely and in tandem with the product sales teams for joint market and customer coverage. Be the owner for the LBS functional goals in such shared opportunities.

Ideal Profile:

• You have about 10 years plus of outsourcing/BPO sales experience in ME. People management exposure is great, even though this will initially be in an Individual Contributor role.
• Proven track record in selling outsourcing services to customers who operate in highly complex and competitive businesses. You know how to harness a deal and how to take a small pilot to a multi-million dollar contract.
• You have in-depth understanding of the entire BPO sales process and the ability to independently operate a start-up or a new business within a global BPO firm.
• You have proven record of consistently delivering on quota and have often exceeded targets, better than your peers and better than your competitors. You should have a solid testament and reference from your customers/region/industry.
• You know how to work around the operating constraints and when things are not perfect and not lose focus on the goal and have demonstrated this consistently.
• You are vibrant, energetic, brings positive attitude and knows the ME market extremely well and what it takes to succeed in the region.

Benefits:

• Opportunity to work remotely
• The ground floor of new and exciting organization
• International and diverse work atmosphere
• Be a part of a rapidly growing company expanding into new products and services
• Team meetings worldwide
• Competitive salary and commission

Sales Manager - Dubai

Location: Dubai | Function: Sales

Role:

While Newage has a flagship product, eFreightSuite for this industry and is used by 100’s of customers, it has also over the years, served a few marquee clients in the freight forwarding and logistics industry. This has enabled sufficiently expansive understanding of the domain and delivered a few critical services and processes including customer operations, finance and documentation through the India based centres.
The role is to lead and execute the growth and adoption of ITeS and outsourcing opportunities for key customers in the MEA region and specific or select global customer opportunities. This is a new role and 100% of the business will come from new customer deals. As a Sales Manager, you will build from scratch, the overall pipeline, stage them logically and lead in closure of each of these opportunities in this supply chain industry, largely covering freight forwards, consolidators, and other logistics companies. This is essentially high-quality technical services selling with deep understanding of the customer business processes and architecting how Newage can be the partner to outsource these services. You will engage across levels and roles in the customer organization including CXO’s and functional leaders

Key Accountabilities:

• Primary: Own and drive the revenue and quota goals for ITeS business in the MEA region.

• Secondary: Build pipeline of select global customer opportunities, where there is synergy with other sales motions from Newage. Work these select deals to closure with support from other internal stakeholders.

• Work with the domain SME’s and marketing to help co-create key sales assets.

• Methodically build a robust pipeline, own the opportunities, and orchestrate all internal teams for deal closures.

• Build the ITeS customer value framework, adopt it for each unique customer business scenario and drive key differentiators to help customer realize the value, RoI and cost benefits for outsourcing.

• Drive and own the pilot staging successfully for each such customer opportunity and own the full deal contract closure.

• Work with different customer stakeholder teams to articulate and demonstrate the full value of leveraging the Newage.

• ITeS domain capabilities to ensure we can effectively align with the complex needs of their business and build confidence to expand the relationship in phases.

• Work closely and in tandem with the product sales teams for joint market and customer coverage. Be the owner for the ITeS functional goals in such shared opportunities.

Ideal Profile:

• Proven track record in selling outsourcing services to customers who operate in highly complex and competitive businesses. You know how to harness a deal and how to take a small pilot to a multi-million-dollar contract.

• You have in-depth understanding of the entire ITeS sales cycles work and the ability to independently operate a startup or a new business within a large global ITeS firm.

• You have consistently delivered on quotas and have often exceeded targets, better than your peers and better than your competitors. You should have a solid testament and reference from your customers/region/industry.

• You know how to work around the operating constraints and when things are not perfect and not lose focus on the goal and have demonstrated this consistently.

• You know the ME market extremely well and what it takes to succeed in the region.

Other Details:

• You have about 5+ years plus of ITeS sales experience. People management exposure is great, even though this will initially be in an IC role

• Exposure to B2B SaaS and high-tech businesses would be great.

• Reports to: Head of the ITES business

Graphic Designer

Location: Bangalore,Chennai

Role:

The Graphic Designer will utilize their skills in production design, design theory, typography, visual layout, and general content creation. They will help Newage succeed in marketing by providing design and design extensions for demand generation assets (eBooks, White papers, Infographics, Flyers, brochure, advertising banners, social media tiles, presentations, signage, HTML emails and more.

What is expected of the Role:

• Produce the design and production for websites, product graphics, web logos, social media graphics and banners, static and rich banner ads, email campaigns, and email templates

• Work with Head of Marketing to translate and create marketing requirements into compelling, appropriate campaigns and designs.

• Support the marketing team in the creation of materials for print, web, video, and event

• Incorporate current design trends and best practices

• Keep clean files, proper naming conventions, and project structures

• Take direction and criticism in stride without being afraid to defend design choices to other creatives

Ideal Profile:

• 3-5years experience in a similar role

• Experience in design for a Corporate B2B Marketing audience

• Graphic Design Competencies

• Photoshop

• Indesign

• Illustrator

• Corel Draw

• HTML

• Graphic Designing

• Flash

• Creative Designing

• Illustration

• Online design portfolio that showcases a clear understanding of design theory and production

• Able to work efficiently and effectively, finding ways to increase speed through batch work or other means while delivering high quality outputs

• Effective communicator with an urgency to proactively communicate prior to issues on quality or timeliness.

Other Details:

• Good to have some experience with After Effects, Motion Graphics, or Video Production. Experience with Project Management tools like Jira, Trello

Junior Oracle DBA

Location: Bangalore| Function: ITES

Base Location: Chennai / Bangalore
Total Experience: 2-4 Years
Travel: As needed (to Customers/ Newage locations)

Job Description:

As a Junior DBA, you will be responsible to maintain an Oracle DBA in cloud server and oracle security management and physical database design to create a reliable and efficient database systems.

Key Responsibilities:

• Experience in evaluating Amazon cloud resources and handling Amazon and Oracle services in Amazon web services

• Should have hands on experience in Oracle in production environment.

• Should have Amazon RDS or Similar Experience (Oracle Standard One)

• Strong in Client-Side Engagements, Team Monitoring, Team KPI and Team Productivity Reporting to Management

You will need to have:

• 2+ years of experience in Database Tuning (Explain Plan, Auto Trace and Stats pack)

• Should have Linux and Windows server experience

• Should be well versed in Oracle Database Capacity Planning and forecast requirements proactively

• Understanding and knowledge in MySQL Experience (5.0) AND Installation, Configuration and Setup of production Oracle database 11g .

• Experience or knowledge in WebLogic Server Experience (Ver. 11), Forms and Report Services experience (Ver. 11)

• Managing Privileges, Roles, Users, Grants

• Maintaining standby database (Setup, Configuration & running – Active Data guard Oracle) Database – Migration & Upgrade (applying Patches)

• Should have Windows and Linux – Scripting (Batch / Shell scripts)

• Experience in Database – Performance Monitoring and Troubleshooting

• Must have experience in checking the OS & DB Log files and take appropriate action.

• Backup, Recovery and strategies for migration of data

• To Prepare Scripts for deployment in UAT, Development and Production Environment

Additional Skillsets:

• Experience in Managing AWS RDS Services

• Mirroring, Managing Snapshots and its life cycle

• Experience managing multiple datasets and schemas across the organization on various platforms

Front End Lead

Location: Bangalore| Function: Product

Base Location: Bangalore
Total Experience: 9 – 11 Years
Travel: As needed (to Customers/ Newage locations)
Reporting To: Newage CTO

Job Description:

We are looking for a Senior Engineer who will help us implement modernized eFreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team.

Key Responsibilities:

• Experience in designing rich internet applications with Hands on ES6+ JS, Angular 7+, Typescript

• Hands on using Git, NGINIX

• Understand the limitations of the current tech stack and business model and provide technical advice wherever necessary.

• Develop reusable components in line with the UX requirements

• Micro services API design experience (Domain Driven Design, Swagger, both producing and consuming the service endpoints)

• Experience using Git version control and Testing (Integration, Unit and UAT Testing)

• Good to have experience in NGXS and OOD.

• Experience on Modern Front End JavaScript frontend framework libraries NodeJS / JavaScript / NPM / JSON / HTML5 / CSS / CSS3 / Bootstrap etc.

• Be familiar with modern container technologies (Docker, Kubernetes, HelmCharts), ServiceMesh, have a deep understanding of DevOps tasks, CI / CD, understanding of performance , onitoring and Security Best Practices

• Should be strong in Angular , HTML 5, CSS 3.0 & Performance and Scripting

Good to have skills:

• Understanding of logistics industry or Supply chain management domain

• Familiarity with the open source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning etc

• Ability to drive the team from technical stand point.

Technical Lead / Associate Architect (Java/AWS/Microservices Architecture )

Location: Bangalore| Function: Product

Base Location: Bangalore
Total Experience: 8 – 10 Years
Travel: As needed (to Customers/ Newage locations)
Reporting To: Newage CTO

Job Description:

We are looking for a Senior Engineer who will help us implement modernized eFreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team.

Key Responsibilities:

• Responsible for design, implementation, code reviews, reporting and documentation in assigned technical area

• Lead a team of software engineers and ship product features in an Agile environment

• Apply modern agile development and DevOps practices in achieving this.

• Work with DevOps to set up and manage automated tests, containers and scalable infrastructure applying modern CI/CD best practices. Conceptualise, architect and build automated deployment pipelines.

• Design product specifications and architecture with CTO and Engineering managers

• Mentor/coach engineers to facilitate team development and provide technical leadership

Candidate Profile:

• Bachelors/Masters degree

• 8 -10 years of experience in architecting and maintaining cloud native SaaS based product

• Strong core java, JEE Background. Experience with web-based, service-based, and event-based architectures

• Spring, Spring Boot,Spring-Data/Hibernate,Security,Integration NodeJs (Tomcat, Netty, Jetty, Nginx experience is a plus)

• Micro services API design experience (Domain Driven Design, Swagger, both producing and consuming the service endpoints). Expereince with GraphQL, gRPC , HTTP/2 implementations is a plus

• Be familiar with modern container technologies (Docker, Kubernetes), ServiceMesh

• Good understanding of DevOps tasks, CI / CD, understanding of performance, monitoring and Security Best Practices

• Expertise in SQL and NOSQL databases (MySQL/MariaDB/PostgreSQL and Couchbase preferred)

• Solid experience with GIT and Jenkins. Experience with build tools – Gradle/ Maven

• Ability to create unit tests, performance and integration tests (jUnit, jMeter & Restify, RestAssured)

• Strong experience in Linux OS, networking and API management skills

• Familiarity with any of the following is a plus: Shell scripting, Python, Nodejs, Golang, Helm charts,Oauth, JWT

Good to have skills:

• Understanding of logistics industry or Supply chain management domain

• Familiarity with the open source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning etc

• Hands on experience in middleware messaging systems – Kafka, RabbitMQ, Kafka Connector Architecture, Adapter in handling various file formats, clustering model

• Experience with GraphQL, gRPC , HTTP/2 implementations is a plus

• Experience in API / EDI integration design, and implementation of integration patterns including Bulk Data, ETL, Real-Time Data, File Based, Process Integrations, and Event Processing

• Experience with B2B EDI integration concepts, standards (ANSI ASC X12, UN/EDIFACT, XML) and Knowledge of Integration Platform as a Service (iPaaS)

Technical Lead / Associate Architect UI

Location: Bangalore| Function: Product

Base Location: Bangalore
Total Experience: 7 – 9 Years
Travel: As needed (to Customers/ Newage locations)
Reporting To: Newage CTO

Job Description:

We are looking for a Senior Engineer who will help us implement modernized eFreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team.

Key Responsibilities:

• Responsible for full lifecycle of web & mobile applications development. As a Frontend Lead you will study end users to understand customer workflows and pain-points.

• Create designs from concepts to production stages and interactive data visualization concepts working with cross functional teams. Provide pixel-perfect interfaces with a high attention to detail.

• Work with developers to ensure designs are built to specifications and with product managers, marketing and executive team to build exciting design concepts

• Work in small agile teams that take ownership of design, implementation and support and value good engineering practices such as design documentation, unit testing, continuous integration and code reviews.

• Mentor/coach engineers to facilitate team development and provide technical leadership

Candidate Profile:

• Bachelors/Masters degree

• 7 -9 years of experience in architecting and maintaining cloud native SaaS based product

• Experience in designing rich internet applications using the latest web standards and cross-browser compatible design and responsive single page web applications

• Experience on Modern Front-End JavaScript frontend framework libraries NodeJS / JavaScript / NPM / JSON /HTML5 / CSS / CSS3 / Bootstrap etc

• Expert on more than one modern UI frameworks like Angular JS( 1/2/4/5/6/8) , React JS or equivalent

• Experience in UI testing, Automation and Code Quality Tools (Jasmine, Mocha, Cucumber, Puppeteer, Protractor,Jest, JSLINT, etc…)

• Proficient in build, packaging and code versioning tools, like Webpack/Browersify/babel, JIRA, Git, GitHub,GitLab, Jenkins.

• Solid understanding of how web applications work including micro front ends, security, session management,and best development practices.

• Strong understanding of Microservice architecture

• Experience with CSS pre-processors (SASS, LESS)

• Deep understanding of Responsive Design and other emerging User Interface paradigms like Progressive Web Application across Web and Mobile.

• Developed / Participated in Developing Framework / Reusable components, Designed the Architecture of the Mobile / Web Solutions.

• Advanced understanding of Object-Oriented Design and Design Patterns in Java script

• Experience using MySQL, PostgreSQL or NoSQL databases like MongoDB,CouchDB or equivalent

• Experience in Development Practices such as TDD/BDD

Good to have skills:

• Understanding of logistics industry or Supply chain management domain

• Familiarity with the open source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning etc

Senior Technical Writer

Location: Bangalore| Function: Product

Base Location: Bangalore
Total Experience: 6 – 10 Years
Travel: As needed (to Customers/ Newage locations)
Reporting to: Product Manager

Job Description:

We are looking for a Senior Technical Writer who will help us in product documentation of eFreightsuite product focused on quality and the customer. Deliverables include user guide, installation, configuration and integration guides, technical release notes, demonstration videos, API guides, product Q&A, FAQ etc. You will be interacting with software developers, product managers, project leads and end users to craft the content. You will also interact heavily with end-users and customer training department to ensure the information generated is applicable to target audience. Come and be part of a growth team.

Key Responsibilities:

• Determine the scope, sequence and form of documentation based on the target audience, specific subject, project objectives and product release date

• Research, develop, write, and review product documentation. Attend scrums researches, and use software to translate technical information into both developer and user-facing documentation

• Write concisely and precisely to be able to convey information appropriately for a variety of audiences

• Ensure the technical accuracy, quality, clarity and completeness of the entire documentation set relating to a product release

• A visual designer – Intermediate level ability to create document contents & layouts with graphics and formatting as well as illustration skills

• Take part in usability testing and document the usability flow to provide a natural flow of information

• Conduct interviews with developers, product management, and other technical staff to gather data for documentation/videos/forum responses.

Candidate Profile:

• Bachelor’s degree in Technical Writing, English, Communication, Engineering or equivalent

• Should possess at least 5-10 years of technical writing experience, preferably in product documentation

• Excellent written and verbal communication skills including expert level proficiency in written English.

• Preferred Industry: Supply Chain, Logistics Industry, Product development

• Experience documenting digital marketing products is highly desired.

Good to have skills:

• Experience in web authoring tools, interactive walkthroughs, screen recording tools with guiding voice, creating video tutorials. Exposure to tools like Snagitt, MS Word, MS PowerPoint, Camtasia, Adobe Illustrator, Photoshop, Robo Help, MS Visio, MadCap Flare, Adobe Captivate, whatfix etc.

Technical Lead ( Java/AWS/Microservices Architecture and UI )

Location: Bangalore

Base Location: Bangalore
Total Experience: 8 – 11 Years
Travel: As needed (to Customers/ Newage locations)
Reporting To: Arunkumar Soundararajan

Job Description:

We are looking for a Tech lead that will help us implement modernized eFreight suite through a world-class IT Delivery engine focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth Team.

Key Responsibilities:

• Responsible for design, implementation, code reviews, reporting and documentation in assigned technical area

• Responsible for full lifecycle of web & mobile applications development. As a Frontend Lead you will study end users to understand customer workflows and pain-points.

• Lead a team of software engineers and ship product features in an Agile environment

• Apply modern agile development and DevOps practices in achieving this

• Work with DevOps to set up and manage automated tests, containers and scalable infrastructure applying modern CI/CD practices. Conceptualise, architect and build automated deployment pipelines.

• Design product specifications and architecture with CTO and Engineering managers

• Mentor/coach engineers to facilitate team development and provide technical leadership

Candidate Profile:

• Bachelors/Masters degree

• 8-11 years of experience in architecting and maintaining cloud native SaaS based product

• Strong core java, JEE Background.Experience with web-based, service-based, and event-based architectures

• Spring, Spring Boot,Spring-Data/Hibernate,Security,Integration NodeJs (Tomcat, Netty, Jetty, Nginx experience is a plus)

• Micro services API design experience (Domain Driven Design, Swagger, both producing and consuming the service endpoints). Experience with GraphQL, gRPC , HTTP/2 implementations is a plus

• Be familiar with modern container technologies (Docker, Kubernetes, HelmCharts)

• Have a good understanding of DevOps tasks, CI / CD, understanding of performance, monitoring and Security Best Practices

• Expertise in SQL and NOSQL databases (MySQL/MariaDB/PostgreSQL and Couchbase preferred)

• Experience in designing rich internet applications using the latest web standards and cross-browser compatible design and responsive single page web applications

• Experience on Modern Front End JavaScript frontend framework libraries NodeJS / JavaScript / NPM / JSON / HTML5 / CSS / CSS3 / Bootstrap etc

• Expert on more than one modern UI frameworks like Angular (8 and above) , React JS or equivalent.

• Experience in UI testing, Automation and Code Quality Tools (Jasmine, Mocha, Cucumber, Puppeteer, Protractor, Jest, BDD, TDD, JSLINT, etc…)

• Solid experience with GIT and Jenkins. Experience with build tools – Gradle/ Maven

• Ability to create unit tests, performance and integration tests (jUnit, jMeter & Restify, RestAssured)

• Strong experience in Linux OS, networking and API management skills

• Proficient in build, packaging and code versioning tools, like Webpack/Browersify/babel , JIRA, Git, GitHub, GitLab, Jenkins

• Strong understanding of Microservice architecture.

• Experience with CSS pre-processors (SASS, LESS)

• Familiarity with any of the following is a plus: Shell scripting, Python, Nodejs, Helm charts, Oauth, JWT

Good to have skills:

• Hands on experience in middleware messaging systems – Kafka, RabbitMQ Kafka Connector Architecture, Adapter in handling various file formats, clustering model

• Experience with GraphQL, gRPC , HTTP/2 implementations is a plus

• Understanding of logistics industry or Supply chain management domain

• Experience in API / EDI integration design, and implementation of integration patterns including Bulk Data,ETL, Real-Time Data, File Based, Process Integrations, and Event Processing

• Experience with B2B EDI integration concepts, standards (ANSI ASC X12, UN/EDIFACT, XML) and Knowledge of Integration Platform as a Service (iPaaS)

• Familiarity with the open source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning

QA Lead – Automation

Location: Bangalore

Base Location: Bangalore
Total Experience: 6 – 8 Years
Travel: As needed (to Customers/ Newage locations)

Job Description:

We are looking for an QA Automation Lead who will help us in modernizing our eFreight suite through a world-class product focused on quality and the customer.

Key Responsibilities:

• BE/ME/MCA/M.Sc. Computer Science with excellent track record

• Should have appropriate years of testing experience required for this role.

• Proven experience in developing automated test systems using Selenium web driver for web application projects and API automation

• Experience in Automation framework design and implementation according to project structure

• Determining the scope of test automation, Selecting, and using the right tool for automation

• Automating and executing the development of the test script

• Should have good knowledge in following Areas/skills:

  • Cucumber
  • TFS
  • Jenkins
  • Maven
  • Git Hub
  • Extend Reports / Allure
  • Jira
  • Sauce Labs or Crossbrowser or LambdaTest – Any one cloud based testing platform knowledge

• Should be a team player with good interpersonal skills and a drive to take ownership of and responsibility for the tasks assigned

• Must be flexible, independent, and self-motivated

• Should be proficient in DB, SQL Queries & SQL Joins

Role: Data Visualization Lead

Newage Software (www.newage-global.com) is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa, and Asia regions to process millions of transactions every day in the freight forwarding, logistics, and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Base Location: Bangalore / Hyderabad / Chennai

Job Description:

We are looking for a Data Visualization Lead who will help us in the digital transformation of the eFreight suite through a world-class product focused on quality and the customer. High level of modernization efforts includes User Interface modernization, transforming the monolithic legacy product into microservices SaaS platform, API/EDI integrations, workflow automation, and robust automation framework for testing and leveraging emerging, disruptive technologies (IoT, blockchain, AI/ML, RPA) to enhance offerings for customers. Come and be part of a growth team.

Key Responsibilities:

• Design and deliver wireframes, user journeys, and mock-ups, to visualize data
• Build Dashboards and User Interfaces in Power BI that access complex data from data sources/ warehouses and display it in clear, concise, and actionable representations for decision-making
• Should have a good understanding of ETL and how to create a database.
• Good in Data modelling
• Identify and troubleshoot UX problems (e.g. responsiveness); conduct design adjustments based on user feedback
• Work with management to define the roadmap of data visualization products and take responsibility for delivering those products
• Collaborate with the Product Manager to define the analytics tools and specifications needed to produce effective data visualizations
• Collaborate closely with Back-end data Lead / Engineer, participate in the design, development, and analysis of data architecture and warehousing approaches
• Understand business processes, translating into data visualizations to improve both operational and executive decision-making

Candidate Profile:

• Strong 5+ years of professional experience in using Power Business Intelligence to build dashboards and interfaces
• Creative and aesthetic in interface design and visualization; also data-driven and detail-oriented in understanding underlying data structures
• Strong programming proficiency (JavaScript/HTML5/CSS)
• Domain knowledge in Freight forwarding and Logistics is desirable.

Role: Lead Designer – UI/UX

Location: Bangalore

Base Location: Bangalore
Total Experience: 10+ Years
Travel: As needed (to Customers/ Newage locations)
Reporting To: CTO

Job Description:

We are looking for a creative and dynamic UI/UX Designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will shape the modern visual design of our eFreight suite product through a world-class product focused on quality, customer and ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. You will collaborate with a cross-functional teams, including designers, engineers and product managers to ensure our product is consistent and appealing.
The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. Come and be part of a growth team.

Key Responsibilities:

• Brainstorming feature ideas. Translate concepts into wireframes and mock-ups that lead to intuitive user experiences

• Facilitate the product owner’s vision by researching, conceiving, building wireframes, sketching, prototyping and mocking up user experiences for digital products

• Experience in User Journey Map and User sentiment

• Very good in design thinking process

• Ability to create simple wireframes (Hi-fidelity screens), translating to Low fidelity screens

• Design and deliver wireframes, user stories, user journeys, and mock – ups optimized for wide range of devices and interfaces

• Identifying opportunities / changing the interface to make user’s lives easier

• Investigating user experience design requirements for our suite of digital assets

• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand

• Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes

• Designing UI elements and tools such as navigation menus, search boxes, forms, tabs, and widgets for our digital assets

• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages

• Collaborate closely with a cross functional team of Product Owners, Business Analysts, Architects, Engineers and other experts across the business

• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior

• Defining and adhering to style standards on typography and graphic design

Candidate Profile:

• A Bachelors/Masters degree with 10+ years of relevant UI/UX design experience for digital products or services

• Experience in UX Research, Wire framing, UI Prototyping, Visual Design, User Analytics, Storytelling and Presentation

• Hands-on experience with popular design tools like: Sketch, InVision, Visio, Figma, Miro, Balsamiq, Adobe Creative Suite etc

• Strong in UX Design, Visual Design, Usability Testing, and/or User Research, Customer experience

• A portfolio of professional UI/UX design work for both web and mobile platforms

• A passionate design advocate, committed to best practice, mentoring a team and sharing ideas and inspiration

• An eye for detail, commitment to exceptional visual design and an ability to bring out life through the online experience

• Excellent interpersonal skills with the ability to collaborate in a cross-functional teams

• Multi-tasking and time-management skills, with the ability to prioritize tasks

• Excellent written and verbal communication skills

• Approach like an UI/UX architect

• Rapid ideation of concepts and solutions

• Think big! You won’t be afraid to challenge the norm

• Bonus: animation or illustration expertise to enhance your features and solutions!

Good to have skills:

• Understanding of logistics industry or Supply chain management domain will be a big plus

• Knowledge with modern technologies and software like: HTML5, CSS3 is good to have

Product Manager

Location: Chennai or Bangalore

Base Location: Bangalore
Total Experience 12+ Years
Travel: As needed (to Customers/ Newage locations)
Reporting To: CTO

Job Description:

Newage is looking for a passionate and strong Product Manager for our software suite. You will own the product roadmap, establishing and communicating product requirements, overseeing usability testing and prototype development, prioritizing features, writing enhancements, and defining and tracking metrics as well as technology needed for business benefits. You will work closely with the sales and delivery teams. Produce Product strategy along with the CEO, CTO and CBO.

Key Responsibilities:

• Market Research and Analysis, including competitive landscape trends and market sizing, for the logistics and transportation industry

• Gather feature requirements from customers and internal teams

• Own and publish Quarterly Roadmap plan, outline the strategy, features, and share your progress and future-looking product vision to internal and external stakeholders

• Work with user experience team to create detailed feature specs, iterate prototypes, validate with stakeholders

• Turn over the feature specifications to the development team to implement

• Work directly with engineering team throughout the product development lifecycle. Good Understanding of software development cycles, A/B testing, product engineering and experience in using JIRA for product management, dashboards.

• Help build external facing content and coordinate with marketing to develop product campaigns

• Manage Product Lifecycle.

• Ensure features built are enabled correctly such that they can be used effectively by end users

• Participate in workshops / demo / web sessions with the sales and / or with the prospects / customers

• Impart Training/ Overview on Product Modules/ Features

• On need basis travel with sales for demos, deal closures

Candidate Profile:

• Bachelors/Masters degree

• 10+ years of Product Management experience with Enterprise software

• Minimum 5+ years of Supply Chain, Logistics industry experience Strong functional knowledge of Logistics, Transportation and Warehousing

• Excellent communication skills (both written and spoken English / Presentation/ Documentation)

• Familiarization of Digital Technologies

• Good team player and servant leader (capacity to work in a worldwide, distributed team)

Senior Engineer

Location: Bangalore

Base Location: Bangalore
Total Experience: 7 Years
Travel: As needed (to Customers/ Newage locations)
Reporting To: CTO

Job Description:

We are looking for a Senior Engineer who will help us implement modernized eFreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team

Key Responsibilities:

• Build applications using Spring Stack. Strong experience in core java, JEE Background. Experience with webbased, service-based, architectures.

• Hands-on experience with Spring Boot, Spring Security, Spring JPA and exposure to Spring Cloud.

• Micro services API design experience (Domain Driven Design, Swagger, both producing and consuming the service endpoints)

• Experience using Git version control and Testing (Integration, Unit and UAT Testing)

• Good understanding of DevOps, SQL Database and Experience in REST API’s, Spring Security

• Experience in any Queue Frameworks such as IBM/RabbitMQ/MQ Series/JMS/Kafka.

Good to have skills:

• Understanding of logistics industry or Supply chain management domain

• Familiarity with the open source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning etc

• Exposure to any Cloud platform (GCP, AWS, Azure) services

Data Engineer

Job Description:

Newage is looking for a passionate and strong Data Engineer for our software suite. The Data Engineer will support our Product Team and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems, and products. The right candidate will be excited by the prospect of establishing our data architecture to support our next generation of products and data initiatives.

Candidate Profile:

• A Bachelors/Masters degree with 4+ years of relevant experience for digital products or services

• Should have a good understanding of AWS Services (Redshift, Glue, Lambda ,S3,EC2), Oracle RDS, AWS Aurora with MySQL and PostgreSQL

• Experience is writing complex SQL queries to perform data analysis

• Strong knowledge in OLTP/OLAP Systems, Dimensional Strategies Star Schema, Snowflake Schema

• Nice to have experience with data visualization software like Power BI or Tableau

• 7+ years of experience in database development/migration using PL/SQL

• 3+ years hands on experience on MySQL

• Experience with databases of 15TB in size across multiple database platforms (e.g. Oracle, SQL Server, MySQL.)

• Experience in ETL workflow management

• Experience in Database Administration backup/restore, replication, etc

• Experience with heterogenous database migrations from one database engine to another

• Experience in performance optimization techniques

• High end Troubleshooting and Communication skills

Good to have Qualifications:

• Scripting language (bash, Perl, python) good to have

• Demonstrated experience with agile development for a commercial software product or solution Hands on experience with continuous delivery and cloud environment (AWS/Azure)

Job Description:

We are looking for an AWS Administrator who will have two primary responsibilities: One is to configure the AWS cloud management service and the other is to carefully monitor and manage their services. Both these roles are having an equal priority and must be performed with a higher perfection.

Key Responsibilities:

• A Bachelors/Masters degree with 4+ years of relevant experience in AWS.

• He should be an AWS certified professional and should have expertise on following:

• To establish metrics and carefully monitor the utilization of AWS resources on a wide scale by making use of highly sophisticated Amazon CloudWatch.

• Maintaining a backup of the resources is another important responsibility. The administrator has to perform AWS on-premise resources backup from time to time by making extensive use of AWS services.

• Migration of on-premise instances to AWS.

• Optimize the resources & work on resource tagging to allocate costs and for carefully planning of budgeting, governance, and reporting.

• Commercial Cloud Services (C2S) is an integral part of AWS. Creating effective presentations that support C2S overviews is the duty of AWS Administrator.

• Interacting with other customer stakeholders/ end users in the software development lifecycle – PMs, BAs, testing etc Design product specifications and architecture with CTO and Engineering managers

• Creating and managing VPC, URL proxies, C2S access points & as well as Bastion Hosts.

• To communicate with the NISP network team in order to finalize the network connections for the clients VPCs.

• Effectively monitor billing and develop cost optimization strategies

• To monitor the availability and to measure the extent of performance

• To manage disaster recovery processes.

• To maintain data integrity and to access the control while using the AWS application platform.

• Monitor and Control

• Cloud managed services including AWS services, other 3rd party product services and related user management for product development.

• Work closely with Architect on managing these services from POC stage to production roll out.

Good to Have Qualifications:

• System/Server Administration

• Cloud Infra Maintenance.

Procurement Lead/Specialist

Location: Chennai

Base Location: Bangalore
Total Experience: 5-8 Years
Travel: As needed (to Customers/ Newage locations)

Job Description:

Manage contracts with a company’s vendors to ensure best prices. Evaluating suppliers, conducting interviews with vendors, negotiating supplier agreements and managing supplier and vendor contracts. Constantly monitor what the company purchases, delivers and spends to determine if goods are defective or not meeting performance demands. Being confident and a good negotiator is important for this career to be able to get desirable terms for contracts. Being able to do basic math, analyze information and make quick decisions is helpful for choosing suppliers, managing costs and choosing quality merchandise

Key Responsibilities:

• Person should be from Software development company worked locally (Anywhere in India). Should have experience in handling local vendors & preferably should have vendor database

• Should have experience right from Receiving Demand from internal Team, Sourcing for vendors, negotiation, creating PR, converting to PO, Approvals, Strict to delivery SLA

• Candidate should be experienced in contract validation, create new contract, vet with legal, Contract Renewals with revised cost

• Focus & deliver on Cost savings & stick within Budget for the year

• He should have experience in procurement of Hardwares, Software, Licenses, Tools, Online purchase, AWS- cloud storage, Telecommunications, Infra items, UPS, AC, Electricals etc.

• He should able to connect, interact, collate the requirements across all branches in India and execute /deliver the items on time

• He should be able to create the Procurement SOP or he can create/buy a tool which has end to end procurement function and everyone in the group should follow

• He should maintain the Inventory management

Role Expectation:

We are looking for a Back office finance manager who will be responsible for process deliverables, people management. effectively manage the team and follow accounting process . Design & & drive smart KPIs and KRAs for the team(s). Ability manage team of 30 Staff/FTEs/ consist of multiple clients. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Training & Guiding the team. Well Versed in New Process Transition & Source more with Existing clients. Succession planning.

What we need:

• Excellent command of spoken and written English

• Proven strong people leadership skills, including virtual team aspects. Sound strategy deployment skills.

• Good interpersonal skill and should be able to build a good working relationship at all levels.

• Process excellence and operations management skills.

• Transition of New Process, New clients, SOP/DTP creation, Process standardization, Agree SLA.

• Leadership skills, should be able to lead, motivate and engage the team members.

• People management skills, accountable for teams results, responsible for selecting, training, coaching and developing team members to achieve business objectives.

• Outstanding stakeholder management skills and experience, including virtual relationship management.

• Should be receptive to change, stay open to different ideas, support positive changes.

• Drive for Results, conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition.

• Drive process improvement initiatives/Automation/Process Efficiency

• Accounting Management, Project Management, People Management Skills, Team Leading, Process Excellence, Strategy Deployment, Stakeholder Management, People Leadership, Customer Handling, Team Development, Process Improvements

Good to Have Qualifications:

• Finance Graduation with minimum 8 years of Back office experience.

• Knowledge of Shipping & Freight forwarding accounting knowledge.

Logistics/Freight Forwarding Trainer

Designation : Associate/Senior Associate/Lead – L&D
Base Location : GURGAON, BANGALORE OR CHENNAI (Work from Office)
Travel : UPON REQUIREMENT
Total Experience : MINIMUM 03-05 YEARS PREFERABLY IN FREIGHT FORWARDING INDUSTRY
Reporting to : HEAD- L&D

Job Description:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing IT enabled services, so that customers can focus on and scale their business. We are amidst one of exciting phases of our journey as we are executing our modernization transformation of our business, technology and how we can positively impact the global logistics ecosystem, providing a great experience for all our employees through this transformation.

Come join us as we prepare to modernize our product suite and expand our operations in new markets.

Key Role requirements:

• Training coordination which includes but not limited to pre-training preparation, communication, administrative arrangements, attendance, monitoring pre-training and post-training feedback & learning effectiveness metrics across all levels.
• Deliver Process and Product training sessions for New Hires and existing employees.(whenever required)
• Ensure all types of training is tracked, recorded, including progress, skill sets, through continuous follow up’s of the learners for the assigned training
• Preparation of training reports, updates and MIS reports as and when necessary.
• Ensure participation through continuous follow up’s of the learners for the assigned training
• Perform Training Management activities on the Learning Management Systems.
• Analyse and understand data to suggest improvements for training and operations.Optimum utilization of LMS
• Creating a WOW effect while conducting training
• Timely and accurate submission of Reports is a strict requirement
• Hands-on experience on conducting both VILT and ILT.
• Perform other duties as assigned

Key Skills:

• Strong presentation and communication skills.
• Ability to communicate clearly both verbally and in writing
• Strong time management skills as well as be an effective multi-tasker.
• Able to work independently and within a team
• Ability to conduct detailed procedures in a time-constrained environment
• Ensure all reports are being shared as per deadline.
• Basic proficiency with MS Office Word, Excel, PowerPoint, Outlook or Google Docs, Sheets, and Slides and with various Training tools available
• Having Freight Forwarding experience, will be a plus.

Detailed Job Description:

• We are looking for 03-05 years experienced professional to join our organization.
• The candidate will be responsible for carrying out the training coordination, communication of the training internally and externally.
• Deliver training to the new hires and customers globally (need basis).
• Sharing reports to Key stakeholders within stipulated timelines.
• This will be accompanied by the other day-to-day responsibilities as and when required by the management.

MINIMUM EDUCATION AND QUALIFICATIONS:

• Bachelor’s degree / Master’s degree
• Bachelor’s degree / Master’s degree in Supply Chain Management will be added advantage

Senior Executive

Location: Chennai| Function: ITES

Qualifications: UG – Any Graduate
Base Location: Chennai
Min Experience: 2 Years
Skills: NVOCC, Sales , Freight forwarding, Invoicing, 3pl Logistics, EFS, Air & Ocean, FCL & LCL
Job Competencies: Shipping, Shipment, Freight forwarding, Invoicing, 3pl Logistics, EFS, Air & Ocean , FCL & LCL, Documentation

Job Purpose:

Financial Dimensions : 120 to 180 CBM generation in the month

Job Dimensions:

This position will be responsible for the management of all logistics sales related activities for customers of specific region and also inbound logistics to suppliers, ensure optimized lead time and costs for transportation, optimum capacity utilization is monitored and controlled. This position will be part of an international organization within a multicultural team with colleagues mostly in middle east, USA, India, Asia pacific and customers across the complete world.

Key Responsibilities:

• Sending Flyers to Clients

• Handling calls with clients/Agents.

• Well versed in both Air and Sea segments for LCL & FCL.

• Cold calls, explaining any new services we have introduced and avail more business.

• Must possess experience of handling direct sales

• Sending quotes to the customers with virtue of enquiries received.

• Ensure every quote is handled within agreed timelines.

• Follow up on all enquires to ensure every enquiry is converted in booking

• Update correct charges before quoting to ensure there is no financial impact both to FO and client.

• Update the feedback given by end customer on rates or any other reasons especially for not giving bookings

• Should have the expertise and skill sets to convert at least 50% of total enquiries as confirmed bookings.

Performance Indicators:

• Process Adherence

• Production

• Quality

• Initiative.

Communications & Working Relationships:

• Direct Reports

• Working relationship

Senior Development Manager ( Product)

Location: Bangalore

Base Location: Bangalore
Travel: As needed (to Customers/ Newage locations)
Total Experience: 15+ Years
Reporting To: Newage CTO

About Newage:

Newage is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. Newage provides comprehensive integrated ERP developed specifically for the Logistics Industry helping Freight Forwarders, NVOCC Operators, Consolidators, 3PL Warehouse Operators, Multi-modal Operators, Customs House Agents, and Relocation Specialists run their business efficiently and seamlessly

Come join us as we prepare to modernize our product suite and expand our operations in new markets.

Job Description:

We are looking for Senior Development Manager who will help us in digital transformation of eFreight Suite through a world-class product focused on quality and the customer. The role involves working with key business stakeholders and product teams to deliver internal and customer-facing products using modern technology stack and agile principles.

The successful candidate will be comfortable navigating challenges in building world class product team in a fast-paced environment while implementing strategies and processes that enable the organization to innovate and grow. The teams are located in Bangalore and Chennai, working with cross functional teams globally across regions.

Come and be part of a growth team.

Key Responsibilities:

• Ensure that the projects are delivered on time and with quality. Create and manage the Agile development process for the teams. Act as a servant leader including facilitation, situational awareness, and conflict resolution.

• Core Leadership competencies:

  • A leader who is personally inspired by the emerging challenges in building large scale systems and team

  • Has a background of building high performance teams. Establishes trust quickly. Deals with team issues quickly. Quick to confront game playing and other behaviour that holds the team back

  • Sensitive to the needs of others. Has an intuitive sense of who is important and how things get done by working with cross functional teams.

  • Relentless and Result Driven. Understands the organization's value drivers. Brings focus where it is needed. Balances the short and long-term needs.

• Product development oversight, in addition to management and team oversight. Facilitate daily stand-ups, monitor sprint progress, coach and mentor the team in agile frameworks and principles and fostering the team’s ability to self-organize

• Supports a culture of continuous process improvement through retrospectives and key indicators around team performance. Promote transparency and team empowerment across teams

• Ensures clear communication and organization of all strategic and team goals

• Excellent knowledge in emerging, modern platforms and tools, using the correct product where appropriate, especially open source and open standards.

Candidate Profile:

• Bachelors/Masters degree. Should possess at least 15+ years of work experience as a Development Manager in developing and maintaining enterprise-scale products

• Should have proven experience in managing distributed teams and have demonstrable delivery and project management experience

• Prior work experience in the Logistics / Supply Chain, ERP industry is an advantage

• Excellent communication skills, including an ability to communicate technical concepts to non-technical stakeholders

• Demonstrated experience in working with multiple stake holders and be overall responsible for delivery that meets business objectives

• Demonstrated experience in working with executive/Senior management

• Experience from working in an agile development methodology. Experience with Agile Development, JIRA Agile process, Dashboards

• Able to relate to both technical and non-technical people and to negotiate within the allowable parameters of the product to get the best outcome for the business. Experience in Analytics is an added advantage

• Versatile experience with delivering large scale SaaS based enterprise products in HA environments on multiple technology stacks in public clouds, and private clouds.

• Core Java, J2EE, Spring, Hibernate, Angular/react, Kafka/RabbitMQ, Micro Services, AWS Serverless, Oracle, MySQL, API/EDI integrations, NoSQL, Exposure to AI/ML and Python

Good to have skills:

• Understanding of logistics industry or Supply chain, 3PL, ERP domain

• Track record of continued and recent education in Scrum, Kanban and Agile, including training, conferences, user groups, self-study, etc

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.

Role: AWS Administrator

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Role expectation:

We are looking for an AWS Administrator who will have two primary responsibilities: One is to configure the AWS cloud management service and the other is to carefully monitor and manage their services. Both these roles are having an equal priority and must be performed with a higher perfection.

What we need:

• A Bachelors/Masters degree with 4+ years of relevant experience in AWS.

• He should be an AWS certified professional and should have expertise on following:-

• To establish metrics and carefully monitor the utilization of AWS resources on a wide scale by making use of highly sophisticated Amazon CloudWatch.

• Maintaining a backup of the resources is another important responsibility. The administrator has to perform AWS on-premise resources backup from time to time by making extensive use of AWS services.

• Migration of on-premise instances to AWS.

• Optimize the resources & work on resource tagging to allocate costs and for carefully planning of budgeting, governance, and reporting.

• Commercial Cloud Services (C2S) is an integral part of AWS. Creating effective presentations that support C2S overviews is the duty of AWS Administrator.

• Creating and managing VPC, URL proxies, C2S access points & as well as Bastion Hosts.

• To communicate with the NISP network team in order to finalize the network connections for the clients VPCs.

• Effectively monitor billing and develop cost optimization strategies.

• To monitor the availability and to measure the extent of performance.

• To manage disaster recovery processes.

• To maintain data integrity and to access the control while using the AWS application platform.

Monitor and Control

• Cloud managed services including AWS services, other 3rd party product services and related user management for product development.

• Work closely with Architect on managing these services from POC stage to production roll out.

GOOD TO HAVE QUALIFICATIONS :

System/Server Administration.

Cloud Infra Maintenance.

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status.

Role: Senior Engineer – Angular

Designation: Senior Engineer – Angular
Base Location: Bangalore/Chennai
Travel: As needed (to Customers/ Newage locations)
Total Experience: 6+ Years
Reporting To: Dev Manager

About Newage:

NewAge is a leading technology company whose software and solutions power the demanding needs of the global supply chain, freight forwarding and logistics industries. We are, in the regions we operate, the ubiquitous choice for this industry, from small & medium businesses to large enterprises. NewAge mines its deep domain knowledge in logistics and freight forwarding to deliver seamless cloud-based ERP software through its flagship product eFrieghtSuite. In addition, NewAge also offers outsourcing capabilities to support all the constituents of the freight forwarding and logistics industries.

Together, our software and services have 15+ years of domain specialization that supports 300+ global customers in over 30 countries including the USA, EU, UK, MEA, Asia and India.

Job Description:

We are looking for a Senior Frontend Engineer who will help us implement modernized efreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team.

Key Responsibilities:

• Hands on ES6+ JS, Angular 7+, Typescript

• Understand the limitations of the current tech stack and business model and provide technical advice wherever necessary.

• Develop reusable components in line with the UX requirements

• Experience using Git version control and Testing (Integration, Unit and UAT Testing)

• Good to have experience in NGXS and OOD

• Experience on Modern Front End JavaScript frontend framework libraries NodeJS / JavaScript / NPM / JSON / HTML5 / CSS / CSS3 / Bootstrap etc.

• Should be strong in Angular, HTML 5, CSS 3.0 & Performance and Scripting.

Good to have skills:

• Understanding of logistics industry or Supply chain management domain

• Familiarity with the open-source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning etc.

• Ability to drive the team from technical standpoint.

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status

Location: Chennai

Base Location: Chennai
Total Experience: 2+ Years

Reporting To: Team Leader

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing IT enabled services, so that customers can focus on and scale their business. We are amidst one of exciting phases of our journey as we are executing our modernization transformation of our business, technology and how we can positively impact the global logistics ecosystem, providing a great experience for all our employees through this transformation.

Come join us as we prepare to modernize our product suite and expand our operations in new markets.

Job Description:

Newage is looking for a passionate and strong Accounts Receivable Process Executive, playing a key role as part of Finance & Accounting team, responsible for ensuring statement of accounts are delivered to customers, follow-up for collections, resolving disputes and posting of payments once collected.

Key Responsibilities :

• Timely preparation of statement of accounts and send to customers
• Proactively follow-up and drive collections and ensure settlements are made as per due date
• Communicate with customers and resolve queries and disputes
• Prepare receipts for amounts collected and coordinate with front office for physical collection
• Reconcile Overseas and Local Debtors on agreed intervals
• Set monthly collection targets and provide feedback to stakeholders
• Analyse Jobs for revenue leakage, if any
• Liaise with other functional teams for clarifications, as required
• Prepare weekly volumes and performance reports, including KPI’s
• Prepare and document SOP’s for processes, as required

Role Expectations:

• Adherence to process SLAs and achieving KPI’s.
• Drive continuous process improvements, quality and efficiency
• Ensure uninterrupted services and back-up, where required
• Process standardization, re-engineering and transformation initiatives
• Perform Revenue Reconciliation & arrest Revenue Leakage.
• Internal communication in working relationship: Fellow team members, cross-functional teams, delivery and transition leads
• External Communiaction with Location finance process responsible, Customers and Location Operations and Customer Service teams - regular

Candidate Profile:

• Com/M. Com or MBA (Finance)/ Other equivalent qualification is essential
• 2 - 4 years of relevant experience in OTC processes, preferably in KPO/BPO/ITES clients
• End-to-end knowledge of general accounting, AR process. (Shipping, logistics or freight forwarding exposure would be an advantage) strong verbal and written communication skills (English), active team player, proficiency in MS Office package,
• Core Job Competencies: Customer Statement of Account preparation, Reconciliation, collections receipting, General Ledger, follow-up on outstanding collections, customer communication management, dispute resolution

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status.

Process Associate

Location: Chennai

Base Location: Chennai
Total Experience: 0-4 Years

Job Description:

• Candidate should have good verbal & written skill

• Should have knowledge/experience in Logistics and freight forwarding domain

• Need to have Air/Sea Import and Export Documentation with Billing and Packaging experience

• Should be willing to work on Rotational and Night Shifts