LEARN AND GROW WITH NEWAGE

Designation                   :      Implementation Engineer – Logistics Software

Location                         :     Guindy / Tambaram, Chennai

Employment Type           :    Full time.

Experience                     :   3+ years

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Job Summary:

We are looking for a highly skilled Implementation Engineer to lead the deployment, configuration, and integration of our logistics software solutions. In this role, you will work closely with clients, technical teams, and stakeholders to ensure smooth implementation, minimize disruptions, and optimize system performance. If you have a strong technical background, problem-solving skills, and experience in logistics or supply chain software, we’d love to hear from you!

Key Responsibilities:

• Oversee the end-to-end implementation of logistics and supply chain software solutions.
• Collaborate with clients to gather business and technical requirements for system configuration.
• Install, configure, and integrate software with TMS, WMS, ERP, and other logistics platforms.
• Manage data migration, system mapping, and API integrations.
• Troubleshoot implementation issues and provide technical support to clients.
• Conduct user training and documentation to ensure smooth adoption.
• Work closely with cross-functional teams (developers, business analysts, and support) to enhance implementation efficiency.
• Monitor post-implementation performance, address customer concerns, and optimize system usage.

Required Skills & Experience:

• 3+ years of experience in software implementation, deployment, or support, preferably in logistics or supply chain technology.
• Strong knowledge of logistics operations, TMS (Transportation Management Systems), WMS (Warehouse Management Systems), and ERP integrations.
• Hands-on experience with API integrations, SQL databases, and data migration.
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) and networking principles.
• Experience with scripting and automation (Python, PowerShell, or Bash) is a plus.
• Strong problem-solving skills and ability to handle customer escalations efficiently.
• Excellent communication and client management skills.

Nice-to-Have:

• Experience with EDI (Electronic Data Interchange) for logistics transactions.
• Understanding of business intelligence and reporting tools.
• Knowledge of Agile or DevOps methodologies.

Designation                   :    Data Engineer

Location                         :    Chennai / Mumbai

Travel                              :    Need basis.

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Job Description:

A Data Engineer is responsible for designing, building, and maintaining the infrastructure that enables the collection, storage, and analysis of data within an organization. They ensure that data systems are scalable, reliable, and efficient, facilitating data-driven decision-making across the company.

Key Responsibilities:

• Data Pipeline Development: Design, implement, and optimize data pipelines for ingesting, processing, and transforming large volumes of structured and unstructured data.
• Data Integration: Develop and maintain scalable data pipelines and build new API integrations to support increasing data volume and complexity.
• Data Modelling and Architecture: Design and maintain data models, schemas, and database structures to support analytical and operational use cases.
• Collaboration: Work closely with data scientists, analysts, and business teams to understand data requirements and ensure data availability for business intelligence and analytics.
• Data Quality and Governance: Implement processes and systems to monitor data quality, ensuring production data is accurate and available for key stakeholders.
• Performance Optimization: Optimize data systems for performance and scalability, troubleshooting and resolving data-related issues as they arise.

Required Skills and Qualifications:

• Technical Proficiency: Experience with big data technologies such as Apache Hadoop, Apache Spark, and Apache Kafka.
• Programming Skills: Proficiency in programming languages like PySpark, Java, or Scala for data processing and pipeline development.
• Database Management: Experience with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Cassandra).
• Data Modelling: Strong understanding of data modelling, ETL (Extract, Transform, Load) processes, and data warehousing concepts.
• Problem-Solving: Excellent analytical and problem-solving skills, with the ability to troubleshoot complex data issues.
• Communication: Effective communication and collaboration skills to work with cross-functional teams and stakeholders.

Educational Background:

• A bachelor’s or master’s degree in computer science, software engineering, or a related field is typically required.
• Relevant certifications or coursework in data engineering, big data technologies, or cloud platforms can be advantageous.
• This role is pivotal in enabling organizations to leverage their data effectively, driving insights and informed decision-making.

Designation                   :      Business Analyst – Logistics Software

Location                         :      Chennai 

Experience                     :      3+ years

Employment Type          :      Full-time

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Job Summary:

We are looking for a Business Analyst with expertise in logistics and supply chain software to bridge the gap between business needs and technical solutions. You will work closely with stakeholders, product teams, and developers to gather requirements, analyze business processes, and ensure seamless implementation of logistics solutions. If you have a strong analytical mindset and a passion for optimizing logistics operations through technology, we’d love to hear from you!

Key Responsibilities:

• Gather, analyze, and document business and technical requirements for logistics and supply chain management solutions.
• Work closely with stakeholders to identify challenges, opportunities, and process improvements in logistics operations.
• Translate business requirements into functional specifications for development teams.
• Collaborate with UI/UX designers to ensure intuitive and efficient system interfaces.
• Conduct gap analysis between existing systems and business needs, recommending solutions for optimization.
• Support the development, testing, and implementation of new software features and enhancements.
• Create detailed documentation, including process flows, user stories, and system requirements.
• Conduct training sessions and provide user support post-implementation.
• Stay updated with the latest trends in logistics, supply chain, and transportation management systems (TMS, WMS, etc.).

Required Skills & Experience:

• 3+ years of experience as a Business Analyst, preferably in logistics, transportation, or supply chain software.
• Strong understanding of logistics processes, warehouse management, and transportation management systems (TMS/WMS).
• Experience with ERP, CRM, and logistics software solutions.
• Proficiency in SQL, data analysis, and reporting tools.
• Hands-on experience with Agile and Scrum methodologies.
• Ability to translate complex business requirements into clear technical specifications.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.

Nice-to-Have:

• Experience with EDI, API integrations, or automation in logistics software.
• Knowledge of cloud-based logistics platforms (AWS, Azure, etc.).
• Familiarity with IoT, AI, or blockchain applications in supply chain management.

Designation                   :        Chief Product Officer (CPO)

Location                         :        Chennai / Mumbai

Experience                     :           18+ years

Reporting                       :           CEO

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Job Overview

The Chief Product Officer (CPO) will be responsible for defining and driving the overall product strategy, vision, and roadmap for Newage.  The role requires deep expertise in logistics technology, strong leadership, and the ability to align product development with business goals to drive revenue growth and market expansion.

Key Responsibilities

1. Product Strategy & Vision

• Define the long-term product strategy aligned with the Newage’s mission and market needs.
• Drive innovation in logistics technology, ensuring the product suite remains competitive.
• Develop a deep understanding of customer pain points and translate them into product solutions.

2. Product Development & Roadmap Execution

• Lead the end-to-end product lifecycle from ideation to launch.
• Define and prioritize the product roadmap based on business impact and market research.
• Ensure seamless integration of automation, and digital transformation in product offerings.

3. Cross-Functional Leadership

• Work closely with engineering, sales, marketing, and operations to align product goals.
• Build and manage a high-performing product management team.
• Act as the bridge between customers, technology teams, product managers and business stakeholders.

4. Customer & Market Insights

• Stay updated on market trends, competitor strategies, and regulatory changes in logistics.
• Collaborate with clients and partners to incorporate their feedback into product development.

5. Go-to-Market & Business Impact

• Partner with sales and marketing teams to develop strong go-to-market strategies.
• Monitor key product performance metrics and ensure continuous optimization.
• Identify new revenue streams and expansion opportunities through product enhancements.

Key Qualifications & Experience

• 15+ years of experience in product management, with at least 5+ years in a leadership role.
• Proven experience in software product development for logistics, supply chain, or freight forwarding.
• Strong expertise in SaaS, cloud solutions, AI, and automation technologies for logistics.
• Deep understanding of logistics operations, freight management, and supply chain optimization.
• Hands-on experience with Agile methodologies, product roadmaps, and UX/UI best practices.
• Strong leadership, strategic thinking, and ability to work in a fast-paced environment.
• Excellent communication and stakeholder management skills.

Preferred Skills

• Experience working with ERP, TMS (Transportation Management System), WMS (Warehouse Management System).
• Knowledge of blockchain, IoT, and AI-driven logistics solutions.
• Exposure to global logistics regulations and compliance requirements. 

Why Join Us?

• Lead the product vision of a rapidly growing logistics software products of Newage.
• Work on cutting-edge technology solutions transforming global supply chains.
• Collaborate with top industry experts and clients worldwide.

Designation                   :          QA Lead

Location                         :          Guindy, Chennai

Experience                     :           6+ years

Job Type                         :           Full Time

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Key Responsibilities:

• Lead the automation testing efforts, defining test strategies, frameworks, and best practices.
• Develop, maintain, and execute automated test scripts using industry-standard tools.
• Collaborate with development, DevOps, and product teams to ensure high-quality software releases.
• Implement continuous testing as part of CI/CD pipelines.
• Identify test scenarios, create test plans, and manage test data.
• Conduct root cause analysis for defects and provide solutions for test failures.
• Mentor and guide junior QA engineers, ensuring best automation practices are followed.
• Evaluate and integrate new automation tools and technologies.
• Ensure compliance with industry standards and company quality guidelines.

Required Skills & Qualifications:

• Experience: 6+ years in software testing, with at least 3 years in automation testing and 2+ years in a leadership role.
• Technical Skills:
  • Proficiency in test automation frameworks (Selenium, Cypress, Playwright, Appium, etc.).
  • Must have good experience in STLC (Software Testing Life Cycle).
  • Strong knowledge of programming languages like Java, Angular, JavaScript.
  • Hands-on experience with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD).
  • Experience in API automation testing (Postman, RestAssured, SoapUI).
  • Familiarity with performance and security testing tools is a plus.
  • Working knowledge of cloud-based test environments (AWS, Azure, GCP).
• Soft Skills: Strong analytical, problem-solving, and communication skills.
• Education: Bachelor’s/Master’s degree in Computer Science, Engineering, or related field.

Preferred Qualifications:

• Experience in BDD/TDD frameworks (Cucumber, SpecFlow).
• Exposure to containerization (Docker, Kubernetes).
• Experience with mobile automation testing.

Designation                   :            Customer Success Specialist / Manager

Base Location              :             MEPZ, Tambaram, Chennai

Positions                      :              1

Office Time                  :               US Shift

Travel                           :               Need basis (to meet Customers/prospects).

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Job Summary:

• Newage is looking for a passionate and strong Customer Success Specialist/Lead who will build strong customer advocacy
• with the existing customer base and be the voice of the customer. You will work very closely with the Implementation,
• Product Support and Sales teams. Key duties will include a broad range of tasks such as maintaining ongoing customer
• relationships and networking, implementing success programs, on-boarding and training clients, helping customers leverage
• the full benefits of our software/services, helping customers learn more about new offerings and most importantly
• minimizing churn or reduction of users/usage.

The role has 3 key expectations:

1. Build, own, operate and execute the customer success function and take ownership and accountability for attaining the defined metrics and outcomes
2. Lead deep engagement with various customers across all our key segments and markets; work with a wide variety of customer stakeholders to ensure that they see everyday value and utilization of our software. Understand key challenges customers may have and work towards timely resolution and satisfaction.
3. Build deep collaboration with key NewAge functions including Delivery/Product Support and Sales/Sales Operations to ensure there is regular sharing of insights and execution actions needed to get to our goal of 0% reduction of churn and at the same time, work towards moving customers for higher utilization of software and potential upsell/s as defined by ongoing sales priorities

Key Responsibilities:

• Periodic Health Checks with customers
• Tracking Software Renewals
• Manage Client Advocacy and develop brand loyalty for NewAge
• Organize Technical Enablement
• Respond to Escalations
• Track Collections
• Upsell Email Campaigns
• Customer Onboarding and Training
• On need basis travel to meet customers

Ideal Candidate’s Profile:

• Bachelors/Master’s degree
• Customer Success Management experience with a SaaS / Logistics software company is a  plus
• Good functional knowledge of the Logistics, Transportation and Warehousing industry
• Excellent communication skills (both written and spoken English / Presentation/ Documentation)
• Familiarization with Digital Technologies
• Good team player (capacity to work in a worldwide, distributed team)

Designation                   :             Manager – Product Marketing

Base Location              :              Chennai ( preferably) .

Positions                         :              1

Total Experience        :                 10 + yrs

Reporting to                  :              Head of Marketing.

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Job Summary:

We are seeking a Product Marketing Manager to drive the positioning, messaging, and go-to-market (GTM) strategy for our logistics software solutions. This role will work closely with Product, Sales, and Customer Success teams to ensure that our offerings align with industry trends, customer needs, and market demands.

Key Responsibilities:

1. Go-To-Market (GTM) Strategy & Execution:

• Develop and execute GTM strategies for new software features and product launches.
• Define buyer personas and customer segments for logistics and freight forwarding industries.
• Work with sales, product, and demand generation teams to drive product adoption.

2. Product Messaging & Positioning:

• Craft compelling value propositions and messaging tailored to logistics clients.
• Ensure consistent branding and messaging across websites, sales collateral, and campaigns.
• Create case studies, whitepapers, and industry reports to showcase product benefits.

3. Market Research & Competitive Analysis:

• Conduct research on supply chain technology trends, customer pain points, and competitors.
• Perform competitive benchmarking to identify unique differentiators.
• Gather customer insights to refine product-market fit and enhance the roadmap.

4. Sales Enablement & Demand Generation:

• Develop sales tools, pitch decks, and training materials to empower sales teams.
• Collaborate with demand generation teams on lead acquisition strategies.
• Monitor marketing campaign performance and optimize messaging based on data insights.

5. Product Adoption & Customer Engagement:

• Work with the Customer Success team to improve onboarding and retention.
• Develop customer advocacy programs, testimonials, and case studies.
• Support thought leadership initiatives like webinars, blogs, and industry events.

Key Requirements:

• Bachelor’s/Master’s degree in Marketing, Business, or a related field.
• years of experience in product marketing for SaaS, logistics software, or supply chain solutions.
• Strong understanding of freight forwarding, TMS, WMS, and supply chain technologies.
• Experience with market research, competitor analysis, and GTM strategies.
• Excellent communication, storytelling, and presentation skills.
• Proficiency in CRM tools, marketing automation, and analytics platforms.

Designation: Team Lead – DBA
Base Location: Chennai.
Total Experience: 5+ years
Reporting To: Director of Senior Manager.

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Job Description:

This role is for an experienced and highly skilled Team Lead/Senior Database Administrator (Sr DBA) to manage and optimize Oracle and PostgreSQL databases in a cloud-based AWS environment. The ideal candidate will have deep expertise in database administration, performance tuning, backup and recovery, and high availability across both Oracle and PostgreSQL platforms, along with extensive experience working with AWS services to deploy and manage databases at scale. As a Team Lead/ Sr DBA will be responsible for ensuring the stability, performance, and security of databases, implementing best practices for cloud-native database architectures, and contributing to the design and optimization of large-scale database solutions. Additionally, this role includes team leadership and mentorship responsibilities, overseeing a team of database administrators and collaborating with cross-functional teams.

Database Management:

• Administer, support, and optimize Oracle and PostgreSQL databases deployed in AWS environments.
• Design, implement, and maintain database instances, clusters, and environments in Amazon RDS, Amazon Aurora, EC2, and other relevant AWS services.
• Oversee database provisioning, patching, upgrades, and migrations in cloud environments (AWS).
• Perform regular database maintenance, ensuring optimal performance, availability, and reliability.

Database Performance Tuning & Optimization:

• Monitor and optimize the performance of Oracle and PostgreSQL databases, identifying bottlenecks and providing solutions.
• Tune SQL queries, indexes, and schema designs to improve performance.
• Conduct regular capacity planning and performance assessments, ensuring resources are allocated efficiently in the AWS cloud.

Backup & Recovery:

• Implement and manage robust backup and recovery strategies using native AWS tools (e.g., AWS Backup, RDS snapshots, S3, etc.).
• Ensure database replication and high availability configurations (e.g., Multi-AZ, read replicas) are in place and properly functioning.
• Perform regular disaster recovery (DR) testing to ensure business continuity.

Security & Compliance:

• Ensure databases are secured according to industry best practices, implementing encryption at rest and in transit.
• Configure and manage access controls and permissions using AWS IAM roles, database authentication, and auditing tools.
• Conduct periodic security reviews and audits, ensuring compliance with relevant standards (e.g., GDPR, HIPAA, PCI-DSS).

Automation & Scripting:

• Automate routine database tasks using shell scripts, Python, AWS Lambda, or other tools for proactive management (e.g., backups, alerts, maintenance jobs).
• Use AWS CloudFormation, Terraform, or similar tools to manage infrastructure as code (IaC) for database resources.
• Develop and maintain custom scripts for monitoring, alerting, and reporting on database health and performance.

Technical Skills:

• Databases: Expertise in Oracle (RDBMS, RAC, Data Guard, ASM, etc.) and PostgreSQL including replication, high availability, and performance tuning.
• Cloud Platforms: Strong knowledge of AWS cloud services, including RDS, Aurora, EC2, S3, IAM, CloudWatch, CloudTrail, Lambda, and Terraform.
• Scripting & Automation: Proficient in scripting languages such as Bash, Python, or PowerShell; experience with automation tools (e.g., Ansible, Chef, Puppet).
• Backup & Recovery: In-depth knowledge of backup strategies and disaster recovery plans, particularly in cloud environments.
• Security & Compliance: Experience in database security, encryption, access controls, and compliance frameworks.
• Performance Monitoring: Familiarity with performance monitoring tools like AWS CloudWatch, AWS Performance Insights, or third-party monitoring solutions (e.g., Nagios, New Relic).

Education & Experience:

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
• Minimum 7+ years of experience as a Database Administrator, with at least 5+ years working with both Oracle and PostgreSQL.
• Proven experience in managing databases in an AWS environment, preferably with RDS, Aurora, EC2, and related AWS services.
• Experience with database migrations and upgrades in AWS.
• Familiarity with containerization and orchestration (e.g., Docker, Kubernetes) for database workloads.

Working Conditions:

• Flexible work hours with some after-hours and on-call support required.
• Collaborative team environment with a focus on continuous learning and innovation.

Delivery Manager
Base Location:Chennai / Bangalore ( Work from Office).
Total Experience: 10 – 15 Years
Reporting To: Chief Architect / Head of Delivery.

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Job Description:

We are looking for a Development Manager who will help us in the digital transformation of eFreight Suite through a world-class product focused on quality and the customer. The role involves working with key business stakeholders and product teams to deliver internal and customer-facing products using a modern technology stack and agile principles.

The successful candidate will be comfortable navigating challenges in building a world-class product team in a fast-paced environment while implementing strategies and processes that enable the organization to innovate and grow. The teams are located in Bangalore and Chennai, working with cross-functional teams globally across regions.

• IT industry experience of 10 – 15 years in Software Development and at least 4+ years experience in Project Management roles.
• Should have good knowledge of Java, Microservices, AWS and Angular / React.
• Completely well versed with Agile ceremonies.
• Ability to lead at least 2 scrum teams and play scrum master role as necessary.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Should lead the team of 20 developers, testers and DevOps.
• Ensure resource availability and allocation and monitor their performance.
• Develop a detailed project plan to track the progress and risk mitigation.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation.

Technical Skills:

Specific Development manager responsibilities include developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.

• Great educational background, preferably in the fields of computer science or engineering for technical project managers
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Experience in Security and Performance management
• Good understanding of Tools like Jira, Postman or any PM tool.
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• PMP / Agile / Scrum certification is a plus.
• Understanding of the logistics industry or Supply chain management domain ( is a plus).

Newage is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.

Designation                          :              Development Manager.
Location Criteria                  :              Chennai
Total Experience                    :              10-15 years
Reporting to                           :               Head of Product Delivery.
About us:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

 Job Description:

We are looking for a Development Manager who will help us in the digital transformation of eFreight Suite through a world-class product focused on quality and the customer. The role involves working with key business stakeholders and product teams to deliver internal and customer-facing products using a modern technology stack and agile principles.

The successful candidate will be comfortable navigating challenges in building a world-class product team in a fast-paced environment while implementing strategies and processes that enable the organization to innovate and grow. The teams are located in Bangalore and Chennai, working with cross-functional teams globally across regions.

• IT industry experience of 10–15 years in software development and at least 4+ years’ experience in project management
• Solid technical background, with understanding or hands-on experience in software development and web
• Ability to lead at least 2 scrum teams and play a scrum master role as necessary.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility
• You should be strong in people management, as it is required to lead a team of 20+ developers, testers, and DevOps.
• S/he should be the bridge between the product team and the report and escalate to management as needed.
• Ensure resource availability and allocation and monitor their performance
• Develop a detailed project plan to track the progress and risk mitigation
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Measure project performance using appropriate systems, tools and techniques
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimise project risks.
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Technical Skills:

Specific development manager responsibilities include developing detailed project plans, ensuring resource availability and allocation, and delivering every project on time within budget and scope.

• Great educational background, preferably in the fields of computer science or engineering
• Should have good knowledge of Java, microservices, AWS, and Angular.
• Understanding of the logistics industry or supply chain management domain
• Completely well versed with Agile
• Experience in security and performance management
• Good understanding of tools like Jira, Postman, or any PM tools
• Solid organisational skills, including attention to detail and multi-tasking skills
• PMP/Agile / Scrum certification is a plus

Soft Skills:

• Strong leadership and Excellent written and verbal communication skills
• People Management Skills
• Presentation Skills
• Must have experience of interaction with the Senior Management team.

Newage is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.

Job Description.

Job Location: Guindy, Chennai

Experience : 3+ years

Position : Full time.

Office : Work from Office ( Monday to Friday)

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a strong coder responsible for developing new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

Responsibilities:

• Writing clean, high-quality, high-performance, maintainable code.
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements.
• Coordinate cross-functionally to ensure the project meets business objectives and compliance standards.
• Support testing and deployment of new products and features.
• Participate in code reviews.

Qualifications:

• Bachelor’s degree in Computer Science (or related field) / MCA (full-time) .
• A minimum of 3+ years of software development experience is required.
• Must be good in Java, and Spring boot.
• Experience or knowledge in Apache Camel is an added advantage.
• Nice to have Gateway API experience/knowledge.
• Expertise in Object Oriented Design, Database Design, and XML Schema is an advantage.

• Position: Commercial
• Job Location: Mumbai / UAE (Dubai).
• Reporting to: CEO.

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Expectation from this role:

Commercial Head going to oversee business development efforts on behalf of Newage. You need to work on everything from winning new client contracts to developing marketing and growth strategies and campaigns. You also build and maintain relationships with current and prospective clients in order to keep business growth opportunities in the pipeline. The ability to build relationships is essential for success in this role.

• Mastermind business growth strategies to help meet organizational goals and
• Build and nurture client relationships to continue winning new contracts.
• Attend networking events and build industry connections in order to facilitate business
• Ensure that the organization complies with contractual obligations as well as state and federal
• Works with other sales department heads to determine company goals and
• Conduct market research to inform strategic business
• Oversee branding and marketing endeavours to ensure all efforts are aligned with business

Job Description:

Commercial Head is also responsible for selling Newage Product Suite Software and Solutions across the globe. Manage Regional Sales and & Pre-sales Operations. Oversee sales team in all regions and lead them to drive software and solutions growth to meet sales quota. Accountable to make direct selling in the region of base location. Responsible for prospecting, developing, and maintaining strong client relationships.

Key Responsibilities:

• Define Go-to Market Strategy by Regions
• Establish Pre-Sales Function to modernize Sales Offerings, Pricing Models, Collaterals, Proposals and Repositories
• Identify right Sales Operations tools for lead generation, pipeline management and sales cycle
• Maintain Executive relationships with key customers and enable mining in the existing customer base by selling various offerings and increasing revenue and profitability.
• Present Sales Pipeline, Closure and Individual Sales Productivity Dashboards to CEO and Leadership
• Perform Market validation of the logistics and transportation industry and trends to generate new
• Mentor and coach, a high-performance sales team to deliver sales goals.
• Provide inputs on market trends and customer feedback to CTO and CEO to incorporate in the Product, Services
• Effectively communicate and work cohesively with the leadership team on marketing and sales
• Travel with sales reps for deal closures

Candidate Profile:

• Bachelors/Master’s degree
• Proven experience building, mentoring, motivating and leading high-performance sales teams, attracting top talent, and exceeding sales
• Senior level Business Development experience within a logistics business
• Familiarization of Digital Technologies
• Functional knowledge of Logistics, Transportation and Warehousing industry
• Executive presence
• Effective Communication and presentation skills
• Team player and inspiring leader

Job Description: Product Support Manager.

Job Location: Chennai

Reporting Manager: Senior Director.

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Job Description:

• Minimum 8+ years of experience in SaaS Product Support Management
• Experience in a L1 product support role, proven analytical skills, and strong communication skills are a must.
• Be the single point of escalation for any production incident from External or Internal stakeholders.
• Manage support operations and ensuring all the incoming chats, emails, tickets, and calls are handled with the highest level of quality and efficiency.
• Ensure SLA agreed with the customers are met.
• Handle the escalations, effectively communicate with a global audience, and participate in calls resolving outages.
• Directly manage a team of 15+ support engineers.
• On technical management experience of support/operations teams and skills troubleshoot, debug, evaluate, and resolve software.
• Daily operation and management of the Technical and Product Support team through the effective use of resources, including scheduling, staff development, and management of client escalations.
• Maintain a deep understanding of the product application including the various features and configuration options to be able to provide the required guidance to support engineers.
• Improve tools and processes to enable us to deliver support at scale as the company grows at a tremendous rate: a ticketing system, knowledge management, self-help, user forums, customer feedback management, etc.
• Drive regular meetings with the team. Manage team performance to goals, continuously evaluating and making adjustments as necessary.
• Effectively manage day-to-day team operations.

Designation                   :              Assistant Manager – Operations

Base Location              :              Makati, Manila ( Philippines) .

Positions                         :              1

Total Experience        :              5 Years to 8 Years

Reporting to                  :              Senior Manager.

About Newage:

Newage is well-known for its freight forwarding software and digitized back office services, which fulfill the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.

Responsibilities:

• Team Management: Oversee and support a team of operations staff, including training, scheduling, and performance management.
• Supervise and mentor a team of operations staff, ensuring they understand their roles and responsibilities.
• Process Improvement: Continuously assess and refine operational processes to optimize efficiency, cost-effectiveness, and customer satisfaction.
• Client Communication: Act as a liaison between the New Age and its freight forwarding clients, addressing inquiries, resolving issues, and ensuring service level agreements (SLAs) are met.
• Quality Assurance: Implement and maintain quality control measures to ensure accurate and timely processing of freight forwarding tasks, such as documentation, customs clearance, and shipment tracking.
• Risk Management: Identify potential risks in operations and develop strategies to mitigate them, such as implementing compliance measures to adhere to regulatory requirements.
• Technology Utilization: Leverage technology tools and software systems to streamline operations, enhance tracking and reporting capabilities, and improve overall service delivery.
• Performance Monitoring: Monitor key performance indicators (KPIs) to gauge operational effectiveness and identify areas for improvement, providing regular reports to management.
• Problem Solving: Address operational challenges as they arise, employing critical thinking and resourcefulness to find solutions that meet both client and company objectives.

Skills Required:

• Experience:  A relevant minimum 5+ years of experience in freight forwarding operations, including shipping documentation, customs regulations, and international trade practices.
• Leadership: Ability to lead and motivate a team, fostering a collaborative and results-driven work environment.
• Communication: Strong verbal and written communication skills to interact effectively with clients, team members, and other stakeholders.
• Organizational Skills: Excellent organizational abilities to manage multiple tasks simultaneously and prioritize workload effectively.
• Adaptability: Flexibility to adapt to changing priorities, client requirements, and industry dynamics in a fast-paced environment.
• Attention to Detail: Thoroughness and accuracy in reviewing documents and processes to ensure compliance and minimize errors.
• Problem-solving: Proactive approach to identifying and resolving operational issues, utilizing creative problem-solving skills when necessary.

Designation: Manager – Sales
Location: Chennai / Gurugram.
Travel: Need basis
Total Experience: 7 Years to 9 Years
Reporting To: Product Head.

About Newage:

Newage is a leading technology company whose software and solutions power the demanding needs of the global supply chain, freight forwarding and logistics industries. Weare, in the regions we operate, the ubiquitous choice for this industry, from small & medium businesses to large enterprises. NewAge mines its deep domain knowledge in logistics and freight forwarding to deliver seamless cloud-based ERP software through its flagship product e-Frieght Suite. In addition, NewAge also offers outsourcing capabilities to support all the constituents of the freight forwarding and logistics industries.

Together, our software and services have 15+ years of domain specialization that supports 400+ global customers in over 30 countries including the USA, EU, UK, MEA, Asia and India.

The Role:

NewAge has gained expansive understanding of the domain and delivered several critical services and processes including customer operations, finance, and documentation through its global delivery centers.

The proposed hunting role is to acquire new customers from the forwarding fraternity in the India Region and specific or select global customer logos by selling product opportunities. As a sales manager, you will manage the entire pipeline management from lead generation, opportunity management to closure management in the supply chain industry; largely covering freight forwards, consolidators, and other logistics companies. It is essentially high-quality technical services selling with deep understanding of the customer business processes and architecting how NewAge can be the partner of their choice. You will engage with CXOs/Decision makers in target companies.

Key Accountabilities:

• Primary: Own and drive revenue and sales quota for Product business in the India region.
• Secondary: Build a pipeline of select global customer opportunities, where there is synergy with other sales motions from Newage. Work on deals to closure with support from other internal stakeholders wherever required.
• Own the Product sales pipeline for Newage and build new client business accounts
• Lead sales development messaging and campaigns with product marketing, sales strategy, and demand gen teams
• Manage sales pipeline qualification process to improve BDR cross-sell pipeline quality, working with sales to deliver consistent & predictable close rates
• Methodically build a robust pipeline, own the opportunities, and orchestrate all internal teams for deal closures.
• Build the customer value framework, adopt it for each unique customer business scenario and drive key differentiators to help customer realize the value, ROI and cost benefits for the offering.
• Establish Pre-Sales Function to modernize Sales Offerings, Pricing Models, Collaterals, Proposals and Repositories
• Present Sales Pipeline, Closure and Individual Sales Productivity Dashboards to CEO and Leadership
• Perform Market validation of the logistics and transportation industry and trends to generate new business
• Work with different customer stakeholders to articulate and demonstrate the full value of leveraging the NewAge Product capabilities to ensure we can effectively align with the complex needs of their business and build confidence to expand the relationship in phases.

Ideal Profile

• You have about Seven years plus of SaaS Product selling experience in India & ME regions management exposure is great, even though this will initially be in an Individual Contributor role.
• Proven track record in selling logistics software products to targeted customers who operate in highly complex and competitive businesses. You know how to harness a deal and how to take a small pilot to a multi-million-dollar contract.
• Senior level Business Development experience within a logistics business.
• You have an in-depth understanding of the freight forwarding and supply chain industry, expertise in sales process management.
• You have a proven record of consistently delivering on quota and have often exceeded targets, better than your peers and better than your competitors. You should have a solid testament and reference from your customers/region/industry.
• You know how to work around the operating constraints and when things are not perfect and not lose focus on the goal and have demonstrated this consistently.
• You are vibrant, energetic, brings positive attitude and knows the US Product market extremely well and what it takes to succeed in the region.

Benefits

• The ground floor of new and exciting organization
• International and diverse work atmosphere
• Be a part of a rapidly growing company expanding into new products and services
• Team meetings worldwide Competitive salary and commission
• Free Medical benefits and free Gratuity
• Global Incentive plan

Process Associate
Location: Chennai
Base Location: Chennai
Total Experience: 0-4 Years

Job Description:

• Candidate should have good verbal & written skill
• Should have knowledge/experience in Logistics and freight forwarding domain
• Need to have Air/Sea Import and Export Documentation with Billing and Packaging experience
• Should be willing to work on Rotational and Night Shifts

Designation                          :               Senior Software Engineer.
Base Location                      :               Bangalore
Travel                                    :               As needed (to Customers/ Newage locations)
Total Experience                    :               5 Years
Reporting to                         :               Lead / Architect.

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East Africa, and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Together, our software and services have 15+ years of domain specialization that supports 400+ global customers in over 30 countries including the USA, EU, UK, MEA, Asia and India

Job Description:

We are looking for a Senior Engineer who will help us implement modernized eFreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team.

Key Responsibilities:

• Build applications using Spring Stack. Strong experience in core java, JEE Background.
• Experience with web- based, service-based, architectures.
• Hands-on experience with Springboots, Spring Security, Spring JPA and exposure to Spring
• Micro services API design experience (Domain Driven Design, Swagger, both producing and consuming the service endpoints)
• Experience using Git version control and Testing (Integration, Unit and UAT Testing)
• Good understanding of DevOps, SQL Database and Experience in REST API’s, Spring Security
• Experience in any Queue Frameworks such as IBM/RabbitMQ/MQ Series/JMS/Kafka.

Good to have skills:

• Understanding of logistics industry or Supply chain management domain
• Familiarity with the open source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning
• Exposure to any Cloud platform (GCP, AWS, Azure)

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.

Designation                        :               Senior Software Engineer
Base Location                    :               Guindy, Chennai
Travel                                  :               As needed (to Customers/ Newage locations)
Total Experience                :               5+ Years
Reporting to                       :               Technical Lead.

 About Newage

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East Africa, and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Together, our software and services have 15+ years of domain specialization that supports 400+ global customers in over 30 countries including the USA, EU, UK, MEA, Asia and India.

Job Description:

We are looking for a Senior Frontend Engineer who will help us implement modernized efreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team.

Key Responsibilities:

• Hands on ES6+ JS, Angular 7+, Typescript
• Understand the limitations of the current tech stack and business model and provide technical advice wherever necessary.
• Develop reusable components in line with the UX requirements
• Experience using Git version control and Testing (Integration, Unit and UAT Testing)
• Good to have experience in NGXS and OOD
• Experience on Modern Front End JavaScript frontend framework libraries NodeJS / JavaScript / NPM / JSON / HTML5 / CSS / CSS3 / Bootstrap etc.
• Should be strong in Angular, HTML 5, CSS 3.0 & Performance and Scripting.

Good to have skills:

• Understanding of logistics industry or Supply chain management domain
• Familiarity with the open-source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning etc.
• Ability to drive the team from technical standpoint.

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status

Senior Executive
Location: Chennai| Function: ITES
Qualifications: UG – Any Graduate
Base Location: Chennai
Min Experience: 2 Years
Skills: NVOCC, Sales , Freight forwarding, Invoicing, 3pl Logistics, EFS, Air & Ocean, FCL & LCL
Job Competencies: Shipping, Shipment, Freight forwarding, Invoicing, 3pl Logistics, EFS, Air & Ocean , FCL & LCL, Documentation

Job Purpose:

Financial Dimensions : 120 to 180 CBM generation in the month

Job Dimensions:

This position will be responsible for the management of all logistics sales related activities for customers of specific region and also inbound logistics to suppliers, ensure optimized lead time and costs for transportation, optimum capacity utilization is monitored and controlled. This position will be part of an international organization within a multicultural team with colleagues mostly in middle east, USA, India, Asia pacific and customers across the complete world.

Key Responsibilities:

• Sending Flyers to Clients
• Handling calls with clients/Agents.
• Well versed in both Air and Sea segments for LCL & FCL.
• Cold calls, explaining any new services we have introduced and avail more business.
• Must possess experience of handling direct sales
• Sending quotes to the customers with virtue of enquiries received.
• Ensure every quote is handled within agreed timelines.
• Follow up on all enquires to ensure every enquiry is converted in booking
• Update correct charges before quoting to ensure there is no financial impact both to FO and client.
• Update the feedback given by end customer on rates or any other reasons especially for not giving bookings
• Should have the expertise and skill sets to convert at least 50% of total enquiries as confirmed bookings.

Performance Indicators:

• Process Adherence
• Production
• Quality
• Initiative.

Communications & Working Relationships:

• Direct Reports
• Working relationship

Location: Chennai
Shift Timings: 3 pm to 12 am (midnight)
Base Location: Guindy,Chennai
Total Experience: 2+ Years
Reporting To: Team Leader/Process Manager

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing IT enabled services, so that customers can focus on and scale their business. We are amidst one of exciting phases of our journey as we are executing our modernization transformation of our business, technology and how we can positively impact the global logistics ecosystem, providing a great experience for all our employees through this transformation.

Come join us as we prepare to modernize our product suite and expand our operations in new markets.

Job Description:

Newage is looking for a passionate and strong Accounts Payable Process Executive, playing a key role as part of Finance & Accounting team, responsible for processing payments to Vendors against proper Reconciliation, follow-up for SOA, clearing pending cost provisions, BRS and posting of payments.

Key Responsibilities :

• Reconciliation of statement of accounts and timely payment on due date.
• Proactively follow-up of SOA and ensure all pending invoices are booked.
• Communicate with vendors and resolve queries and disputes
• Prepare payment voucher for amounts paid and coordinate with vendor for proper knock off.
• Reconcile Overseas Creditor on agreed intervals
• Set monthly payment projections and provide feedback to stakeholders
• Analyse Jobs with pending provisions and ensure collected of vendor invoices accordingly.
• Liaise with other functional teams for clarifications, as required
• Prepare and document SOP’s for processes, as required

Role Expectations:

• Ensure uninterrupted services and back-up, where required
• Process standardization, re-engineering and transformation initiatives
• Perform Cost Reconciliation & arrest delay booking.
• Internal communication in working relationship: Fellow team members, cross-functional teams, delivery and transition leads
• External Communication with Location finance process responsible, Vendors and Location Operations – regular

Candidate Profile:

• B.Com/M. Com or MBA (Finance)/ Other equivalent qualification is essential
• 2 – 4 years of relevant experience, preferably Freight Forwarding, Logistics or SCM.
• End-to-end knowledge of general accounting, AP process. (Shipping, logistics or freight forwarding exposure would be an advantage) strong verbal and written communication skills (English), active team player, proficiency in MS Office package,
• Core Job Competencies: Customer Statement of Account preparation, Reconciliation, General Ledger, follow-up on SOA collections, vendor communication management, dispute resolution Newage is an

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status.

Software Engineer / Sr. Software Engineer
Designation: Software Engineer / Sr. Software Engineer.
Base Location: BTM Layout, Bangalore ( Work from Office).
Total Experience: 3 – 6 Years
Reporting To: Chief Architect.

About Newage:

Newage Software (www.newage-global.com) is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa, and Asia regions to process millions of transactions every day in the freight forwarding, logistics, and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their businesses.

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a strong coder responsible for developing new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

Responsibilities:

• Writing clean, high-quality, high-performance, maintainable code
• Coordinate cross-functionally to ensure the project meets business objectives and compliance standards
• Support testing and deployment of new products and features
• Participate in code reviews

Qualifications:

• Bachelor’s degree in Computer Science (or related field) / MCA(full-time)
• A minimum of 2+ years of software development experience is required.
• Must be good in Java, and Microservices.
• Experiencer or knowledge in Apache Camel is an added advantage.
• Nice to have Gateway API experience/knowledge.
• Expertise in Object Oriented Design, Database Design, and XML Schema is an advantage

Designation: Manager / Senior Manager ( Logistics Back office Documentation)
Base Location: MPEZ, Chennai.
Total Experience: : 8+ Years
Reporting To: Senior Director.

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East, Africa, and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Role expectation:

We are looking for a Back-office Operation manager who will be responsible for process deliverables, people management. effectively manage the team and follow the operation process. Design & & drive smart KPIs and KRAs for the team(s). Ability manage team of 30 Staff/FTEs/ consist of multiple clients. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Training & Guiding the team. Well Versed in New Process Transition & Source more with Existing clients. Succession planning.

What we need:

• Should be either from Freight Forwarder (or) Shipping Line (or) any logistics industry.
• Excellent command of spoken and written English
• Proven strong people leadership skills, including virtual team aspects. Sound strategy deployment skills. Should be aggressive and ambitious about meeting KPIs / Targets.
• Good interpersonal skill and should be able to build a good working relationship at all levels.
• Process excellence and operations management skills. Should have proven record of involved in improvement projects.
• Transition of New Process, New clients, SOP creation, Process standardization, Agree SLA.
• Leadership skills, should be able to lead, motivate and engage the team members. Should have the ability to know the team members IN/OUT and own attrition 100%.
• People management skills, accountable for teams’ results, responsible for selecting, training, coaching, and developing team members to achieve business objectives.
• Outstanding stakeholder management skills and experience, including virtual relationship management.
• Should be receptive to change, stay open to different ideas, support positive changes.
• Drive for Results, conveys a sense of urgency, and drives issues to closure, persists despite obstacles and opposition.
• Should have experience in driving automation and should be aware of RPA / AI / ML to Drive process improvement initiatives/Automation/Process Efficiency

Job Specific Skills:

• Freight forwarding knowledge, counting Management, Project Management, People Management Skills, Team Leading, Process Excellence, Strategy Deployment, Stakeholder Management, People Leadership, Customer Handling, Team Development, Process Improvements.

Good to have skills:

• Graduation with minimum 8-14 years of Back-office experience.
• Knowledge of Shipping & Freight forwarding is must.

Designation: DevOps Engineer
Base Location: BTM Layout, Bangalore ( Work from Office).
Total Experience: 3 – 6 Years
Reporting To: Chief Architect.

About Newage:

About Newage: Newage is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. Newage was built by Freight & Logistics industry experts, it provides technology and domain expertise services to 300+ global clients. We build Software Products, offer BPO and Consulting Services. With flexible software deployment options, we run client businesses in the cloud, on-prem or a combination. Through our Business Process Outsourcing Services value is delivered to our Freight & Logistics customers that enable them to reduce operational costs, grow business, reduce risk, and quickly react to market dynamics.

Come join us as we prepare to further modernize our product suite and expand our operations in new markets.

Job Description:

We are looking for a DevOps Engineer who will help us implement modernized eFreight suite through a world-class IT Delivery engine focused on quality and the customer. Delivery includes first time implementation and post-implementation support. Be part of a growth team.

Responsibilities:

• Deployment, automation, management, and maintenance of the AWS cloud-based production system.
• Conceptualize, architect, and build automated deployment CI/CD pipelines.
• Ensuring availability, performance, security, and scalability of AWS production systems.
• Definition and deployment of systems for metrics, logging, and monitoring on the AWS platform.
• Responsible for Infrastructure security and adhere to security best practices.
• System troubleshooting and problem resolution across various application domains and platforms.
• Work with developers & QA to institute a policy of Continuous Integration with Automated testing, build and manage dashboards to provide visibility into delivery, production application functional, and performance status.

Qualifications:

• MCA / Bachelor’s/Master’s degree.
• 3 – 6 years of experience with a deep understanding of modern SaaS architecture and experience across the full stack and with a DevOps mindset.
• Solid experience with GIT and Jenkins.
• Hands-on experience in managing AWS Infrastructures such as AWS Gateway, ELB, Route 53.
• Hands-on experience with AWS monitoring tools such as AWS CloudWatch, Cloud Trails, and AWS X-Ray
• Experience with containers orchestration (Docker, Docker Compose, Kubernetes )
• Experience in Infrastructure and configuration automation
• Experience with modern software frameworks / components (Spring, NodeJS, Redis, Elasticsearch, Kafka etc)
• Good understanding of protocols/technologies like HTTP, SSL, LDAP, SSH, SAML.
• Systems fluency (Linux, storage, networking)
• Experience in handling SQL DBs (MySQL/ PostgreSQL/MariaDB/) and NoSQL database skills are a bonus
• Must have written a playbook to automate the provisioning of AWS infrastructure as well as automation of routine maintenance tasks.

Good to have skills:

• Understanding of logistics industry or Supply chain management domain
• Familiarity with the open-source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning, etc.

Designation: Sr. Engineer / Technical Lead.
Base Location: BTM Layout, Bangalore ( Work from Office).
Travel: As needed (to Customers/ Newage locations)
Total Experience: 6- 10 Years
Reporting To: Chief Architect.

About Newage:

NewAge is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. NewAge provides comprehensive integrated ERP developed specifically for the Logistics Industry helping Freight Forwarders, NVOCC Operators, Consolidators, 3PL Warehouse Operators, Multi-modal Operators, Customs House Agents, and Relocation Specialists run their business efficiently and seamlessly

Come join us as we prepare to modernize our product suite and expand our operations in new markets.

Job Description:

We are looking for an Sr. Engineer / Tech lead in UI/UX who will help us implement modernized eFreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team.

Key Responsibilities:

• Responsible for full lifecycle of web & mobile applications development. As a Frontend Lead you will study end users to understand customer workflows and pain-points.
• Create designs from concepts to production stages and interactive data visualization concepts working with cross functional teams. Provide pixel-perfect interfaces with a high attention to detail.
• Work with developers to ensure designs are built to specifications and with product managers, marketing and executive team to build exciting design concepts
• Work in small agile teams that take ownership of design, implementation and support and value good engineering practices such as design documentation, unit testing, continuous integration and code reviews.
• Mentor/coach engineers to facilitate team development and provide technical leadership

Candidate Profile:

• Bachelors/Masters degree
• 6 -10 years of experience in architecting and maintaining cloud native SaaS based product
• Experience in designing rich internet applications using the latest web standards and cross-browser compatible design and responsive single page web applications
• Experience on Modern Front-End JavaScript frontend framework libraries NodeJS / JavaScript / NPM / JSON / HTML5 / CSS / CSS3 / Bootstrap etc.
• Expert on more than one modern UI frameworks like Angular JS latest versions, React JS or equivalent.
• Experience in UI testing, Automation and Code Quality Tools (Jasmine, Mocha, Cucumber, Puppeteer, Protractor, Jest, JSLINT, etc…)
• Proficient in build, packaging and code versioning tools, like Webpack/Browersify/babel, JIRA, Git, GitHub, GitLab, Jenkins.
• Solid understanding of how web applications work including micro front ends, security, session management, and best development practices.
• Strong understanding of Microservice architecture.
• Experience with CSS pre-processors (SASS, LESS)
• Developed / Participated in Developing Framework / Reusable components, Designed the Architecture of the Mobile / Web Solutions.
• Advanced understanding of Object-Oriented Design and Design Patterns in Java script
• Experience using MySQL, PostgreSQL or NoSQL databases like MongoDB,CouchDB or equivalent.
• Experience in Development Practices such as TDD/BDD

Good to have skills:

• Understanding of logistics industry or Supply chain management domain
• Familiarity with the open source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning etc

Designation: Asst. Manager Sales ( Business Process Outsourcing)
Location: Dubai
Travel: Need basis
Total Experience: 6 + Years
Reporting To: Reporting to Senior Director – LBS.

About Newage

NewAge is a leading technology company whose software and solutions power the demanding needs of the global supply chain, freight forwarding and logistics industries. We are, in the regions we operate, the ubiquitous choice for this industry, from small & medium businesses to large enterprises. NewAge mines its deep domain knowledge in logistics and freight forwarding to deliver seamless cloud-based ERP software through its flagship product eFrieghtSuite. In addition, NewAge also offers outsourcing capabilities to support all the constituents of the freight forwarding and logistics industries.

Together, our software and services have 15+ years of domain specialization that supports 300+ global customers in over 30 countries including the USA, EU, UK, MEA, Asia and India.

The Role:

NewAge has gained an expansive understanding of the domain and delivered several critical services and processes including customer operations, finance, and documentation through its global delivery centres. The proposed hunting role is to acquire new customers in the EUR & USA region and specific or select global customer logos by selling LBS (Logistics Back Office Services) opportunities. As a Sales Director/ Manager, you will manage the entire pipeline management from lead generation, and opportunity management to closure management in the supply chain industry; largely covering freight forwards, consolidators, and other logistics companies. It is essentially high-quality technical services selling with deep understanding of the customer business processes and architecting how NewAge can be the partner of their choice. You will engage across levels and roles in the customer organization including CXO’s and functional leaders.

Key Accountabilities:

• Primary: Own and drive revenue and sales quota for LBS business in the Middle East region.
• Secondary: Build a pipeline of select global customer opportunities, where there is synergy with other sales motions from NewAge. Work on deals to closure with support from other internal stakeholders wherever required.
• Work with the domain SME’s, Inside Sales and marketing to help co-create key sales assets.
• Methodically build a robust pipeline, own the opportunities, and orchestrate all internal teams for deal closures.
• Build the LBS customer value framework, adopt it for each unique customer business scenario and drive key differentiators to help the customer realize the value, ROI and cost benefits of outsourcing.
• Drive and own the pilot staging successfully for each such customer opportunity and own the full deal contract closure.
• Work with different customer stakeholder teams to articulate and demonstrate the full value of leveraging the NewAge LBS domain capabilities to ensure we can effectively align with the complex needs of their business and build confidence to expand the relationship in phases.
• Work closely and in tandem with the product sales teams for joint market and customer coverage. Be the owner of the LBS functional goals in such shared opportunities.

Ideal Profile:

• You have about 6-8 years plus of LBS sales experience in the Middle East. People management exposure is great, even though this will initially be in an Individual Contributor role.
• Proven track record in selling back office services to customers who operate in highly complex and competitive businesses. You know how to harness a deal and how to take a small pilot to a multi-million-dollar contract.
• You have good understanding of the entire LBS sales cycle work and the ability to independently operate a start-up or a new business within a large global LBS firm.
• You have consistently delivered on quota and have often exceeded targets, better than your peers and better than your competitors. You should have a solid testament and reference from your customers/region/industry.
• Exposure to logistics / Freight Forwarding would be essential and back offices works in these businesses for quick success.
• You know how to work around the operating constraints and when things are not perfect and not lose focus on the goal and have demonstrated this consistently.
• You know the middle east market extremely well and what it takes to succeed in the region.
• Exposure to B2B SaaS businesses in logistics and high-tech businesses would be an added advantage.

Benefits

• The ground floor of new and exciting organization
• The international and diverse work atmosphere
• Be a part of a rapidly growing company expanding into new products and services
• Team meetings worldwide
• Competitive salary and commission

About the job:

We seek an experienced Sales Leader to execute our Go To Market in the U.K. The ideal candidate will have a proven track record of success in outbound sales and be comfortable developing a sales strategy but also doing cold calls and outreach. This candidate must have previous experience activating a new market for a company which did not have brand recognition or a flywheel to attract customers

About Newage

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their businesses.

Responsibilities:

• Understand prospects’ needs, and gather key prospect information to generate interest;
• Understand prospects’ decision process, buying cycle & key contacts;
• Bring in successful customers by initiating new deals, running personalized demos, opening new accounts, and signing contracts;
• Convert leads into customers by effectively communicating product value and benefits
• Work with the Lead Gen team to identify and research relevant sales targets (verticals, customer segments, etc) in Switzerland;
• Meet or exceed weekly and monthly performance targets for outbound activity, appointment setting, and qualified lead generation.
• Develop and maintain a deep understanding of our product offerings, target markets, and industry trends.

Requirements

• Experience: you have at least 3 years of experience as a sales leader (ideally in a fast-paced environment) of a well-developed sales team and up to 3 years in a sales team. Ideally, you have a previous experience as an SDR or Business Developer;
• Customer-centric: You know how to anticipate clients’ needs to offer outstanding onboarding, bring relevant solutions, and build long-term relationships with your clients;
• Leadership: you have demonstrated your ability to help people grow through mentoring junior SDR’s or apprentices;
• Entrepreneurial mindset: you want to help us develop our Outbound department;
• Curious mindset: you are intellectually curious, open-minded, adaptable, a fast learner, and excited by a dynamic startup environment;
• Resilience: you are combative, and you love challenges;
• Mastery: You have already used a CRM

Benefits

• Flexible Working Hours
• Dynamic startup culture
• Home allowance for proper IT setup
• Freedom to innovate and make mistakes

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions everyday in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Key-skills:

• Sales Hunter with 4-8 years relevant experience
• Sales in Middle East with SaaS/Software/ERP Sales
• Detect & create new opportunities and manage all the sales process in a Individual contributor Role
• Strong Prospecting & Lead generation Skills
• Experience selling on C level in B2B
• Domain Knowledge in FF, Logistics preferred
• Able to Travel

Senior Management Professional with over 24 years of experience across Application Product Development, Consulting, Support pre sales, Transitions and Project Management in Logistics, Supply Chain & Financial Services Retail Banking domain business applications.

Highly passionate individual who believes in leading from the front with an open mind to adopt to the new trends in technology and tools. Focused on continuous improvement in an agile software development environment and continuous learning with constant application of learnings.

Excellent Presentation and Communication skills & well rounded individual across Financial & Supply Chain domain with exposure to the Logistics domain.

Manager in a wide variety of business applications. Particularly in .NET, Java J2EE, RFID, Docker containers, Drools, Camunda, Kafka and relational database design using Oracle,DB2 , and MS-SQL Server.

Ashish Mishra is the CEO of Newage Software & Solutions. He brings in strategic, commercial and global experience to lead the transformation journey to make Newage the next generation Product company with a dynamic ERP software serving 300+ customers in the Logistics and Freight Forwarding industry, which is undergoing a huge reinvention.

He has been in the IT industry for 30 years which includes global leadership assignments in USA, UK and Singapore. Prior to becoming CEO of Newage, he worked at Kony (now part of Temenos), a leading Enterprise Mobility Software Company, as Senior Vice President. He served in a dual role of Global Delivery Head and GM for the Services Business in APAC (Asia, ME, Australia) responsible for the P&L. He transformed the start-up based Delivery Unit to a Professionally Managed Services Group. He was also the Company Director of Kony India.

Prior to joining Kony, he served as Director, DXC India. He was part of DXC’s Business Transformation and built Industry Software and Solutions Organization in India. He was responsible for Insurance, Banking and Healthcare Product Business as well as BPO in India, leading a strong 5500+ workforce. He was part of DXC India Executive Committee.

Prior to DXC, he worked with Xansa (now Sopra Steria) and TCS. He obtained Bachelor of Technology degree in Electronics and Communication Engineering from IET, Lucknow in India.