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Product Support Manager

Job Description: Product Support Manager.

Job Location: Chennai

Reporting Manager: Senior Director.

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Job Description:

Minimum 8+ years of experience in SaaS Product Support Management
Experience in a L1 product support role, proven analytical skills, and strong communication skills are a must.
Be the single point of escalation for any production incident from External or Internal stakeholders.
Manage support operations and ensuring all the incoming chats, emails, tickets, and calls are handled with the highest level of quality and efficiency.
Ensure SLA agreed with the customers are met.
Handle the escalations, effectively communicate with a global audience, and participate in calls resolving outages.
Directly manage a team of 15+ support engineers.
On technical management experience of support/operations teams and skills troubleshoot, debug, evaluate, and resolve software.
Daily operation and management of the Technical and Product Support team through the effective use of resources, including scheduling, staff development, and management of client escalations.
Maintain a deep understanding of the product application including the various features and configuration options to be able to provide the required guidance to support engineers.
Improve tools and processes to enable us to deliver support at scale as the company grows at a tremendous rate: a ticketing system, knowledge management, self-help, user forums, customer feedback management, etc.
Drive regular meetings with the team. Manage team performance to goals, continuously evaluating and making adjustments as necessary.
Effectively manage day-to-day team operations.

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Commercial Head

Position: Commercial
Job Location: Mumbai / UAE (Dubai).
Reporting to: CEO.

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Expectation from this role:

Commercial Head going to oversee business development efforts on behalf of Newage. You need to work on everything from winning new client contracts to developing marketing and growth strategies and campaigns. You also build and maintain relationships with current and prospective clients in order to keep business growth opportunities in the pipeline. The ability to build relationships is essential for success in this role.

Mastermind business growth strategies to help meet organizational goals and
Build and nurture client relationships to continue winning new contracts.
Attend networking events and build industry connections in order to facilitate business
Ensure that the organization complies with contractual obligations as well as state and federal
Works with other sales department heads to determine company goals and
Conduct market research to inform strategic business
Oversee branding and marketing endeavours to ensure all efforts are aligned with business

Job Description:

Commercial Head is also responsible for selling Newage Product Suite Software and Solutions across the globe. Manage Regional Sales and & Pre-sales Operations. Oversee sales team in all regions and lead them to drive software and solutions growth to meet sales quota. Accountable to make direct selling in the region of base location. Responsible for prospecting, developing, and maintaining strong client relationships.

Key Responsibilities:

Define Go-to Market Strategy by Regions
Establish Pre-Sales Function to modernize Sales Offerings, Pricing Models, Collaterals, Proposals and Repositories
Identify right Sales Operations tools for lead generation, pipeline management and sales cycle
Maintain Executive relationships with key customers and enable mining in the existing customer base by selling various offerings and increasing revenue and profitability.
Present Sales Pipeline, Closure and Individual Sales Productivity Dashboards to CEO and Leadership
Perform Market validation of the logistics and transportation industry and trends to generate new
Mentor and coach, a high-performance sales team to deliver sales goals.
Provide inputs on market trends and customer feedback to CTO and CEO to incorporate in the Product, Services
Effectively communicate and work cohesively with the leadership team on marketing and sales
Travel with sales reps for deal closures

Candidate Profile:

Bachelors/Master’s degree
Proven experience building, mentoring, motivating and leading high-performance sales teams, attracting top talent, and exceeding sales
Senior level Business Development experience within a logistics business
Familiarization of Digital Technologies
Functional knowledge of Logistics, Transportation and Warehousing industry
Executive presence
Effective Communication and presentation skills
Team player and inspiring leader

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Inside Sales Manager

Job Description.

Designation : Manager – Inside Sales.

Domain : Logistics / SaaS.

Experience : 8 + Years,

Location : Chennai / Mumbai.

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

The Role:

We are looking for an experienced Inside Sales Manager to oversee and lead our inside sales team.

The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.

Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

As an Inside Sales Manager, you will work closely with the marketing, sales and product head to bring in new customers to our sales team. This is a collaborative effort integrating the work of marketing, sales, and product services to rapidly increase the volume and improve the quality of new business for our company.

What is expected of the Role:

Generating quality leads that have a high closure probability. You fully understand the criticality of your role in the success of our products. Building a healthy pipeline every week is crucial. You would also interact with vendors to execute some parts of lead generation activity, so participating in vendor selection and management is also a key expectation.

Key Accountabilities:

Oversee the inside sales team and workflow, stimulating markets, generate leads, and close deals.
Set and track sales targets for your team.
Suggest and implement improvements in the sales administration process.
Report on sales metrics and suggest improvements.
Prepare monthly, quarterly, and annual sales forecasts.
Use customer feedback to generate ideas about new features or products.
Research and discover methods to increase customer engagement.
Ensure sales, finance and legal policies and procedures are met.
Build an open-communication environment for your team.

Ideal Profile:

Prior work experience in selling SaaS / Logistics software products and good understanding of how business and targets works.
Prior work experience in B2B sales is mandatory.
Fearless attitude – willing to take intelligent risks.
Ability to work in a time-sensitive and high-volume environment.
Self-starter with a penchant for experimentation.
You are always looking for ways to do your job better and you never wait on being told what to do. When you see an opportunity, you jump on it.
A positive attitude: You’re a team player and you are resilient in the face of challenges.
Strong organisational skills with ability to effectively prioritize.
Articulate with strong business acumen.
Experience using ZOHO or other CRM would be an added advantage.
Excellent communication skills.
You are a clear, concise, and compelling storyteller across written, verbal, and visual.
Willing to work as per assigned territory time zones.

Other Details:

You have about 8+ years plus inside sales/ business development experience; of which at least 3 years as team lead / managing inside sales team.
Excellent interpersonal and team management skills.
Strong analytical and organizational skills.
Numerical abilities and problem-solving attitude.

Apply Now

Corey, EVP Solutions Consulting, Americas

Corey is responsible for commercial and solution consulting activities for Newage Americas.

Corey has spent nearly two decades in the international logistics industry, specializing in the development, implementation, and support of various order management, transportation execution, and supply chain visibility solutions for some of the world’s largest logistics service providers and shippers across various industry verticals, including retail, consumer goods, high tech, and manufacturing.

Prior to Newage, Corey held various technical leadership positions at DHL Global Forwarding and Slync, a logistics startup specializing in logistical workflow automation and machine learning.

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ERP - Implementation and Product Support Engineer

Designation : ERP – Implementation and Product Support Engineer.
Location Criteria : New Delhi
Total Experience : 4 Years

About us:

Newage Software (www.newage-global.com) is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

We are looking for a candidate who is ready to accept a challenging position in ERP Implementation & Product Support role. The candidate should have good communication skills and will get exposure to handling Domestic as well as International Clients.

Responsibilities:

Should have very good ERP Product Implementation experience, preferably from the Freight forwarding / Logistic domain.
Understand and Map the Software Process with client requirements
Handle end to end Tickets for incidents, requests, and escalations.
Handling product support and customer satisfaction is the prime responsibility.
Take appropriate steps to resolve any open support cases in a timely manner.
A complete understanding of the company’s products and customer profile.
Provide Support to clients related to ERP

Qualifications

Bachelor’s degree in Computer Science or relevant field
4 years of experience working or relevant experience

Job Type: Full-time

Process Associate

Process Associate
Location: Chennai
Base Location: Chennai
Total Experience: 0-4 Years

Job Description:

Candidate should have good verbal & written skill
Should have knowledge/experience in Logistics and freight forwarding domain
Need to have Air/Sea Import and Export Documentation with Billing and Packaging experience
Should be willing to work on Rotational and Night Shifts

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Senior Engineer – Java

Designation                          :               Senior Software Engineer.
Base Location   :               Bangalore
Travel :               As needed (to Customers/ Newage locations)
Total Experience :               5 Years
Reporting to :               Lead / Architect.

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East Africa, and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Together, our software and services have 15+ years of domain specialization that supports 400+ global customers in over 30 countries including the USA, EU, UK, MEA, Asia and India

Job Description:

We are looking for a Senior Engineer who will help us implement modernized eFreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team.

Key Responsibilities:

Build applications using Spring Stack. Strong experience in core java, JEE Background.
Experience with web- based, service-based, architectures.
Hands-on experience with Springboots, Spring Security, Spring JPA and exposure to Spring
Micro services API design experience (Domain Driven Design, Swagger, both producing and consuming the service endpoints)
Experience using Git version control and Testing (Integration, Unit and UAT Testing)
Good understanding of DevOps, SQL Database and Experience in REST API’s, Spring Security
Experience in any Queue Frameworks such as IBM/RabbitMQ/MQ Series/JMS/Kafka.

Good to have skills:

Understanding of logistics industry or Supply chain management domain
Familiarity with the open source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning
Exposure to any Cloud platform (GCP, AWS, Azure)

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.

Senior Engineer – Angular

Designation :               Senior Software Engineer
Base Location                    :               Guindy, Chennai
Travel                                  :               As needed (to Customers/ Newage locations)
Total Experience : 5+ Years
Reporting to                       :               Technical Lead.

About Newage

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East Africa, and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Together, our software and services have 15+ years of domain specialization that supports 400+ global customers in over 30 countries including the USA, EU, UK, MEA, Asia and India.

Job Description:

We are looking for a Senior Frontend Engineer who will help us implement modernized efreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team.

Key Responsibilities:

Hands on ES6+ JS, Angular 7+, Typescript
Understand the limitations of the current tech stack and business model and provide technical advice wherever necessary.
Develop reusable components in line with the UX requirements
Experience using Git version control and Testing (Integration, Unit and UAT Testing)
Good to have experience in NGXS and OOD
Experience on Modern Front End JavaScript frontend framework libraries NodeJS / JavaScript / NPM / JSON / HTML5 / CSS / CSS3 / Bootstrap etc.
Should be strong in Angular, HTML 5, CSS 3.0 & Performance and Scripting.

Good to have skills:

Understanding of logistics industry or Supply chain management domain
Familiarity with the open-source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning etc.
Ability to drive the team from technical standpoint.

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status

Siva, Head, Business & Solution Consulting

Siva played a major role in designing and implementing Newage’s first freight forwarding software, eFreight Suite. He has consistently developed and successfully provided product services across 14 locations globally. He is a forward-thinking senior leader with 21+ years of multi-national and multi-cultural experience in directing the execution of exceptional business standards with expertise in product design & development, organizational design, product launch, stakeholder management, vendor management, and customer engagement. He is an Oracle-certified professional and has strong business acumen and people management skill.

NVOCC Associate

Senior Executive
Location: Chennai| Function: ITES
Qualifications: UG – Any Graduate
Base Location: Chennai
Min Experience: 2 Years
Skills: NVOCC, Sales , Freight forwarding, Invoicing, 3pl Logistics, EFS, Air & Ocean, FCL & LCL
Job Competencies: Shipping, Shipment, Freight forwarding, Invoicing, 3pl Logistics, EFS, Air & Ocean , FCL & LCL, Documentation

Job Purpose:

Financial Dimensions : 120 to 180 CBM generation in the month

Job Dimensions:

This position will be responsible for the management of all logistics sales related activities for customers of specific region and also inbound logistics to suppliers, ensure optimized lead time and costs for transportation, optimum capacity utilization is monitored and controlled. This position will be part of an international organization within a multicultural team with colleagues mostly in middle east, USA, India, Asia pacific and customers across the complete world.

Key Responsibilities:

Sending Flyers to Clients
Handling calls with clients/Agents.
Well versed in both Air and Sea segments for LCL & FCL.
Cold calls, explaining any new services we have introduced and avail more business.
Must possess experience of handling direct sales
Sending quotes to the customers with virtue of enquiries received.
Ensure every quote is handled within agreed timelines.
Follow up on all enquires to ensure every enquiry is converted in booking
Update correct charges before quoting to ensure there is no financial impact both to FO and client.
Update the feedback given by end customer on rates or any other reasons especially for not giving bookings
Should have the expertise and skill sets to convert at least 50% of total enquiries as confirmed bookings.

Performance Indicators:

Process Adherence
Production
Quality
Initiative.

Communications & Working Relationships:

Direct Reports
Working relationship

Apply Now

Associate / Senior Associate – Accounts Payable (preferrably Male Candidate)

Location: Chennai
Shift Timings: 3 pm to 12 am (midnight)
Base Location: Guindy,Chennai
Total Experience: 2+ Years
Reporting To: Team Leader/Process Manager

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing IT enabled services, so that customers can focus on and scale their business. We are amidst one of exciting phases of our journey as we are executing our modernization transformation of our business, technology and how we can positively impact the global logistics ecosystem, providing a great experience for all our employees through this transformation.

Come join us as we prepare to modernize our product suite and expand our operations in new markets.

Job Description:

Newage is looking for a passionate and strong Accounts Payable Process Executive, playing a key role as part of Finance & Accounting team, responsible for processing payments to Vendors against proper Reconciliation, follow-up for SOA, clearing pending cost provisions, BRS and posting of payments.

Key Responsibilities :

Reconciliation of statement of accounts and timely payment on due date.
Proactively follow-up of SOA and ensure all pending invoices are booked.
Communicate with vendors and resolve queries and disputes
Prepare payment voucher for amounts paid and coordinate with vendor for proper knock off.
Reconcile Overseas Creditor on agreed intervals
Set monthly payment projections and provide feedback to stakeholders
Analyse Jobs with pending provisions and ensure collected of vendor invoices accordingly.
Liaise with other functional teams for clarifications, as required
Prepare and document SOP’s for processes, as required

Role Expectations:

Ensure uninterrupted services and back-up, where required
Process standardization, re-engineering and transformation initiatives
Perform Cost Reconciliation & arrest delay booking.
Internal communication in working relationship: Fellow team members, cross-functional teams, delivery and transition leads
External Communication with Location finance process responsible, Vendors and Location Operations – regular

Candidate Profile:

B.Com/M. Com or MBA (Finance)/ Other equivalent qualification is essential
2 – 4 years of relevant experience, preferably Freight Forwarding, Logistics or SCM.
End-to-end knowledge of general accounting, AP process. (Shipping, logistics or freight forwarding exposure would be an advantage) strong verbal and written communication skills (English), active team player, proficiency in MS Office package,
Core Job Competencies: Customer Statement of Account preparation, Reconciliation, General Ledger, follow-up on SOA collections, vendor communication management, dispute resolution Newage is an

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status.

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Sales Director (UK/Germany)

Designation: Sales Manager / Country Head
Location: Germany / London (UK)
Travel: As needed (to Customers/ Newage locations)
Total Experience: 10- 20 Years
Reporting To: Group Chief Operating Officer (Global Head).

About Newage:

Newage Software (www.newage-global.com) is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East Africa, and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

About the job:

We seek an experienced Sales Leader to execute on our Go to Market in the Germany / U.K. The ideal candidate will have a proven track record of success in outbound sales and be comfortable developing a sales strategy but also doing cold calls and outreach. This candidate must have previous experience activating a new market for a company which did not brand recognition nor a flywheel to attract customers.

Responsibilities

Understand prospects’ needs and gather key prospect information to generate interest.
Understand prospects’ decision process, buying cycle & key contacts.
Bring in successful customers by initiating new deals, running personalized demos, opening new accounts, and signing contracts.
Convert leads into customers by effectively communicating product value and benefits.
Work with the Lead Gen team to identify and research relevant sales targets (verticals, customer segments, etc) in Switzerland.
Meet or exceed weekly and monthly performance targets for outbound activity, appointment setting, and qualified lead generation.
Develop and maintain a deep understanding of our product offerings, target markets, and industry trends.

Requirements

Experience: you have at least 3 years of experience as a sales leader (ideally in a fast-paced environment) of a well-developed sales team and up to 3 years in a sales team. Ideally, you have a previous experience as an SDR or Business Developer.
Customer-centric: You know how to anticipate clients’ needs to offer outstanding onboarding, bring relevant solutions, and build long-term relationships with your clients.
Leadership: you have demonstrated your ability to help people grow through mentoring junior SDR’s or apprentices.
Entrepreneurial mindset: you want to help us develop us.
department.
Curious mindset: you are intellectually curious, open-minded, adaptable, a fast learner, and excited by a dynamic startup environment.
Resilience: you are combative, and you love challenges.
Mastery: You have already used a CRM

Benefits

Flexible Working Hours
Dynamic startup culture
Home allowance for proper IT setup.

Apply Now

Development Manager

Delivery Manager
Base Location:Chennai / Bangalore ( Work from Office).
Total Experience: 10 – 15 Years
Reporting To: Chief Architect / Head of Delivery.

About Newage:

Newage (www.newage-global.com) is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 13+ years. Newage was built by Freight & Logistics industry experts, it provides technology and domain expertise services to 400+ global clients. We build Software Products, offer ITES and Consulting Services. With flexible software deployment options, we run client businesses in the cloud, on-prem or a combination. Through our Business Process Outsourcing Services value is delivered to our Freight & Logistics customers that enable them to reduce operational costs, grow business, reduce risk and quickly react to market dynamics.

Job Description:

We are looking for a Development Manager who will help us in the digital transformation of eFreight Suite through a world-class product focused on quality and the customer. The role involves working with key business stakeholders and product teams to deliver internal and customer-facing products using a modern technology stack and agile principles.

The successful candidate will be comfortable navigating challenges in building a world-class product team in a fast-paced environment while implementing strategies and processes that enable the organization to innovate and grow. The teams are located in Bangalore and Chennai, working with cross-functional teams globally across regions.

IT industry experience of 10 – 15 years in Software Development and at least 4+ years experience in Project Management roles.
Should have good knowledge of Java, Microservices, AWS and Angular / React.
Completely well versed with Agile ceremonies.
Ability to lead at least 2 scrum teams and play scrum master role as necessary.
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Should lead the team of 20 developers, testers and DevOps.
Ensure resource availability and allocation and monitor their performance.
Develop a detailed project plan to track the progress and risk mitigation.
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation.

Technical Skills:

Specific Development manager responsibilities include developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.

Great educational background, preferably in the fields of computer science or engineering for technical project managers
Solid technical background, with understanding or hands-on experience in software development and web technologies
Experience in Security and Performance management
Good understanding of Tools like Jira, Postman or any PM tool.
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / Agile / Scrum certification is a plus.
Understanding of the logistics industry or Supply chain management domain ( is a plus).

Newage is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.

Apply Now

Business Analyst – Warehouse Management Systems

Designation: Business Analyst – Warehouse Management Systems ( WMS)
Base Location:Chennai / Mumbai ( Work from Office).
Total Experience: 7 – 12 Years
Reporting To: Product Manager.

About Newage:

Newage (www.newage-global.com) is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 13+ years. Newage was built by Freight & Logistics industry experts, it provides technology and domain expertise services to 400+ global clients. We build Software Products, offer ITES and Consulting Services. With flexible software deployment options, we run client businesses in the cloud, on-prem or a combination. Through our Business Process Outsourcing Services value is delivered to our Freight & Logistics customers that enable them to reduce operational costs, grow business, reduce risk and quickly react to market dynamics.

Job Description:

Newage (www.newage-global.com) is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 13+ years. Newage was built by Freight & Logistics industry experts, it provides technology and domain expertise services to 400+ global clients. We build Software Products, offer ITES and Consulting Services. With flexible software deployment options, we run client businesses in the cloud, on-prem or a combination. Through our Business Process Outsourcing Services value is delivered to our Freight & Logistics customers that enable them to reduce operational costs, grow business, reduce risk and quickly react to market dynamics.

Responsibilities:

Market Research and Analysis, including competitive landscape trends and market sizing, for the logistics and transportation industry
Gather feature requirements from customers and internal teams
Own and publish Quarterly Roadmap plan, outline the strategy, features, and share your progress and future-looking product vision to internal and external stakeholders
Work with user experience team to create detailed feature specs, iterate prototypes, validate with stakeholders
Turn over the feature specifications to the development team to implement
Work directly with engineering team throughout the product development lifecycle. Good Understanding of software development cycles, A/B testing, product engineering and experience in using JIRA for product management, dashboards.
Help build external facing content and coordinate with marketing to develop product campaigns
Manage Product Lifecycle.
Ensure features built are enabled correctly such that they can be used effectively by end users
Participate in workshops / demo / web sessions with the sales and / or with the prospects / customers

Candidate Profile:

Bachelors/Masters degree
3+ years of Business Analyst experience with good implementation experience.
Basic SQL scripting, previous experience in system interface/technics and customer centric approach are added advantage
Minimum 2+ years of Supply Chain, Logistics industry experience Strong functional knowledge of Warehousing
Excellent communication skills (both written and spoken English / Presentation/ Documentation)

Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status.

Apply Now

Dipti Madan , HR Leader

Dipti comes with 23+ years of rich experience in Human Resource and is an enthusiastic HR lead who has managed end to end HR operations and has proven ability to in setting strategic direction, coach and motivate other to align to the strategy. She comes with vivid exposure in strategic planning and implementation, people management, HR operations and budgeting. She has demonstrated excellence in leadership and management skill, process improvement, process re-engineering, research & development and audit. She is a certified Certified Six Sigma Blackbelt and also completed Advance Leadership & Business Excellence from IIM Lucknow, PGPM from IMT Ghaziabad with HR specialization, and currently pursuing G-MBA from Liverpool John Moores University, UK. Prior to joining Newage, Dipti was associated with companies like Ducont Systems India, Bharati Airtel, DHL Worldwide Express.

Sujen, Senior Director, Head of LBS (Services)

Sujen brings over 15+ years of extensive experience in shipping, freight forwarding, supply chain, and associated ERPs, and platforms in the ecosystem. He is an ambitious people leader with a strategic mindset, dynamic leadership skills, and deep domain expertise which has helped him to accelerate growth and spearhead larger delivery teams seamlessly across different geographies. He is a certified six sigma green belt and completed a master’s degree in finance & accounting.

In his current role at Newage, he spearheads the LBS delivery, operations, transitions, customer service, finance, and accounting, and the overall P&L. He manages a team of over 350 enthusiastic individuals, leaders spread across different geographies. He is also responsible for penetrating into newer markets and launching our services offerings working alongside sales and marketing functions.

Prior to joining Newage, he held senior management roles at companies like Maersk, Inttra, and E2Open for a decade where he gained valuable experience and expertise in the industry.

Sudharshan B, Chief Marketing Officer

Newage welcomes Sudharshan Bhaskaran as Chief Marketing Officer. He is a result-oriented marketing leader and withholds more than 23 years of experience in the B2B and B2C space. He has successfully launched and marketed products and services in India, the US, Europe, Southeast Asia, and Brazil. He has worked extensively in the technology marketing domain and successfully championed the transition of enterprise software to cloud subscription products and launched them globally while leading the marketing at Karomi Technology. He has a rich experience in working for organizations like Amnet, Honeywell, 24/7 Inc., Ramco Systems, Lister Technologies, and CADD Centre.

Sudharshan is a mechanical engineer and holds a post graduate management degree dually specializing in Marketing and Information Systems. He was awarded the “Most Influential Marketing Technology Leader– 2015” by World Marketing Congress endorsed by CMO Asia at Martech Awards 2015. He enjoys exploring ancient temples and listening to music.

At Newage, Sudharshan will be responsible for planning, developing, implementing, executing, and monitoring the overall marketing strategy. He will be responsible for generating business through myriad marketing activities. He will work with key stakeholders to do market research, pricing, product marketing, advertising, and media relations. Under his guidance, Newage aspires to rise higher for global expansion.

AROOP DATTA, Group Chief Financial Officer

Aroop Datta, as CFO for the Group, is an accomplished senior financial management professional with over 28 years’ experience across diverse finance and accounting functions, treasury, investment management, control and process improvement, budgeting, with exposure to Middle East, Turkey, India, Indian sub-continent and Asia Pacific countries. He has extensive knowledge of the ME Region, including being a Regional Controller Middle East, for a US Group. He specialized in setting up various control processes, IT developments across the Region, including setting up systems and procedures, developing legal entities in Jordan, Iraq, Afghanistan, Qatar, Kuwait. Aroop has also excelled in developing and implementing an organization-wide financial strategy which aligns with organization’s existing and long-term business objectives. Having previously worked in a reputed family office based out of UAE, that catered to diversified businesses including to investments, money exchange, a company with retail and distribution operations and a leading IT & ITES company in UAE. He also possesses implementation expertise with SAP, Oracle amongst other IT systems having implemented the systems across several countries in the Region. Aroop holds professional degrees in Accountancy.

PRIYA SUJEET, Group Chief People Officer

Priya Sujeet, an HR thought leader possessing 23+ years of diversified experience and demonstrated success in leadership roles with small, midsized and multinational companies, is the Chief People officer for the Group company of Newage. Starting her career in sales she further experimented with marketing and eventually found her passion in HR management. This self-discovery journey transformed her into a seasoned business partner with a keen ability to work collaboratively across all levels of an organization with extensive success partnering with C suite executives and other senior business leaders to achieve aggressive growth, restructuring, and business performance improvement objectives. Priya completed a year with the FSL group in May 2020, but is associated with them for over 10 years formally with her first tenure being from1998 to 2006 where she headed HR for the Middle eastern region. The compelling culture at play, people focus and values being the glue that maintained the stickiness and brought her back. A regional role with Nissan motors in 2006 during its merger with Renault expanded her horizon to handle organizational effectiveness for the Levant, Middle east and Africa region. Between 2007 to 2015 Priya held various roles within Maersk line delivering on HR business partnering responsibility for 3 diverse business units. After a brief stint within family business between 2016 to 2018 she is now back to corporate and to what she loves most – delivering empowering people experiences. CSR and D & I are other topics that fuel her passion and that she commits herself to building on. Priya holds a Masters in Business management.

SURESH M, Head of Delivery

Suresh heads product delivery for Newage. He plays the indispensable role for business success by bringing in customer delight through customer solutions and delivery. He has gained over 14+ years of experience in this field and understands the in and out of the logistics domain and its software needs. He began his career in Newage as a Support Analyst and upskilled himself to understand the entire business. He has been one of the major contributors in building the organization from the very beginning. His expertise lies in project management, delivery assurance, people development, account management in terms of revenues and margins. He holds a Master degree in Computer Application

Software Engineer / Sr. Software Engineer

Software Engineer / Sr. Software Engineer
Designation: Software Engineer / Sr. Software Engineer.
Base Location: BTM Layout, Bangalore ( Work from Office).
Total Experience: 3 – 6 Years
Reporting To: Chief Architect.

About Newage:

Newage Software (www.newage-global.com) is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa, and Asia regions to process millions of transactions every day in the freight forwarding, logistics, and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their businesses.

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a strong coder responsible for developing new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

Responsibilities:

Writing clean, high-quality, high-performance, maintainable code
Coordinate cross-functionally to ensure the project meets business objectives and compliance standards
Support testing and deployment of new products and features
Participate in code reviews

Qualifications:

Bachelor’s degree in Computer Science (or related field) / MCA(full-time)
A minimum of 2+ years of software development experience is required.
Must be good in Java, and Microservices.
Experiencer or knowledge in Apache Camel is an added advantage.
Nice to have Gateway API experience/knowledge.
Expertise in Object Oriented Design, Database Design, and XML Schema is an advantage

Apply Now

Manager

Designation: Manager / Senior Manager ( Logistics Back office Documentation)
Base Location: MPEZ, Chennai.
Total Experience: : 8+ Years
Reporting To: Senior Director.

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East, Africa, and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Role expectation:

We are looking for a Back-office Operation manager who will be responsible for process deliverables, people management. effectively manage the team and follow the operation process. Design & & drive smart KPIs and KRAs for the team(s). Ability manage team of 30 Staff/FTEs/ consist of multiple clients. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Training & Guiding the team. Well Versed in New Process Transition & Source more with Existing clients. Succession planning.

What we need:

Should be either from Freight Forwarder (or) Shipping Line (or) any logistics industry.
Excellent command of spoken and written English
Proven strong people leadership skills, including virtual team aspects. Sound strategy deployment skills. Should be aggressive and ambitious about meeting KPIs / Targets.
Good interpersonal skill and should be able to build a good working relationship at all levels.
Process excellence and operations management skills. Should have proven record of involved in improvement projects.
Transition of New Process, New clients, SOP creation, Process standardization, Agree SLA.
Leadership skills, should be able to lead, motivate and engage the team members. Should have the ability to know the team members IN/OUT and own attrition 100%.
People management skills, accountable for teams’ results, responsible for selecting, training, coaching, and developing team members to achieve business objectives.
Outstanding stakeholder management skills and experience, including virtual relationship management.
Should be receptive to change, stay open to different ideas, support positive changes.
Drive for Results, conveys a sense of urgency, and drives issues to closure, persists despite obstacles and opposition.
Should have experience in driving automation and should be aware of RPA / AI / ML to Drive process improvement initiatives/Automation/Process Efficiency

Job Specific Skills:

Freight forwarding knowledge, counting Management, Project Management, People Management Skills, Team Leading, Process Excellence, Strategy Deployment, Stakeholder Management, People Leadership, Customer Handling, Team Development, Process Improvements.

Good to have skills:

Graduation with minimum 8-14 years of Back-office experience.
Knowledge of Shipping & Freight forwarding is must.

Apply Now

Engineer / Sr. Engineer

Designation: DevOps Engineer
Base Location: BTM Layout, Bangalore ( Work from Office).
Total Experience: 3 – 6 Years
Reporting To: Chief Architect.

About Newage:

About Newage: Newage is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. Newage was built by Freight & Logistics industry experts, it provides technology and domain expertise services to 300+ global clients. We build Software Products, offer BPO and Consulting Services. With flexible software deployment options, we run client businesses in the cloud, on-prem or a combination. Through our Business Process Outsourcing Services value is delivered to our Freight & Logistics customers that enable them to reduce operational costs, grow business, reduce risk, and quickly react to market dynamics.

Come join us as we prepare to further modernize our product suite and expand our operations in new markets.

Job Description:

We are looking for a DevOps Engineer who will help us implement modernized eFreight suite through a world-class IT Delivery engine focused on quality and the customer. Delivery includes first time implementation and post-implementation support. Be part of a growth team.

Responsibilities:

Deployment, automation, management, and maintenance of the AWS cloud-based production system.
Conceptualize, architect, and build automated deployment CI/CD pipelines.
Ensuring availability, performance, security, and scalability of AWS production systems.
Definition and deployment of systems for metrics, logging, and monitoring on the AWS platform.
Responsible for Infrastructure security and adhere to security best practices.
System troubleshooting and problem resolution across various application domains and platforms.
Work with developers & QA to institute a policy of Continuous Integration with Automated testing, build and manage dashboards to provide visibility into delivery, production application functional, and performance status.

Qualifications:

MCA / Bachelor’s/Master’s degree.
3 – 6 years of experience with a deep understanding of modern SaaS architecture and experience across the full stack and with a DevOps mindset.
Solid experience with GIT and Jenkins.
Hands-on experience in managing AWS Infrastructures such as AWS Gateway, ELB, Route 53.
Hands-on experience with AWS monitoring tools such as AWS CloudWatch, Cloud Trails, and AWS X-Ray
Experience with containers orchestration (Docker, Docker Compose, Kubernetes )
Experience in Infrastructure and configuration automation
Experience with modern software frameworks / components (Spring, NodeJS, Redis, Elasticsearch, Kafka etc)
Good understanding of protocols/technologies like HTTP, SSL, LDAP, SSH, SAML.
Systems fluency (Linux, storage, networking)
Experience in handling SQL DBs (MySQL/ PostgreSQL/MariaDB/) and NoSQL database skills are a bonus
Must have written a playbook to automate the provisioning of AWS infrastructure as well as automation of routine maintenance tasks.

Good to have skills:

Understanding of logistics industry or Supply chain management domain
Familiarity with the open-source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning, etc.

Apply Now

Sr. Engineer / Technical Lead

Designation: Sr. Engineer / Technical Lead.
Base Location: BTM Layout, Bangalore ( Work from Office).
Travel: As needed (to Customers/ Newage locations)
Total Experience: 6- 10 Years
Reporting To: Chief Architect.

About Newage:

NewAge is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. NewAge provides comprehensive integrated ERP developed specifically for the Logistics Industry helping Freight Forwarders, NVOCC Operators, Consolidators, 3PL Warehouse Operators, Multi-modal Operators, Customs House Agents, and Relocation Specialists run their business efficiently and seamlessly

Come join us as we prepare to modernize our product suite and expand our operations in new markets.

Job Description:

We are looking for an Sr. Engineer / Tech lead in UI/UX who will help us implement modernized eFreight suite through a world-class product focused on quality and the customer. Delivery includes first time implementation and post implementation support. Come and be part of a growth team.

Key Responsibilities:

Responsible for full lifecycle of web & mobile applications development. As a Frontend Lead you will study end users to understand customer workflows and pain-points.
Create designs from concepts to production stages and interactive data visualization concepts working with cross functional teams. Provide pixel-perfect interfaces with a high attention to detail.
Work with developers to ensure designs are built to specifications and with product managers, marketing and executive team to build exciting design concepts
Work in small agile teams that take ownership of design, implementation and support and value good engineering practices such as design documentation, unit testing, continuous integration and code reviews.
Mentor/coach engineers to facilitate team development and provide technical leadership

Candidate Profile:

Bachelors/Masters degree
6 -10 years of experience in architecting and maintaining cloud native SaaS based product
Experience in designing rich internet applications using the latest web standards and cross-browser compatible design and responsive single page web applications
Experience on Modern Front-End JavaScript frontend framework libraries NodeJS / JavaScript / NPM / JSON / HTML5 / CSS / CSS3 / Bootstrap etc.
Expert on more than one modern UI frameworks like Angular JS latest versions, React JS or equivalent.
Experience in UI testing, Automation and Code Quality Tools (Jasmine, Mocha, Cucumber, Puppeteer, Protractor, Jest, JSLINT, etc…)
Proficient in build, packaging and code versioning tools, like Webpack/Browersify/babel, JIRA, Git, GitHub, GitLab, Jenkins.
Solid understanding of how web applications work including micro front ends, security, session management, and best development practices.
Strong understanding of Microservice architecture.
Experience with CSS pre-processors (SASS, LESS)
Developed / Participated in Developing Framework / Reusable components, Designed the Architecture of the Mobile / Web Solutions.
Advanced understanding of Object-Oriented Design and Design Patterns in Java script
Experience using MySQL, PostgreSQL or NoSQL databases like MongoDB,CouchDB or equivalent.
Experience in Development Practices such as TDD/BDD

Good to have skills:

Understanding of logistics industry or Supply chain management domain
Familiarity with the open source trends and emerging technologies like Logistics 4.0, IIoT, Blockchain, advanced analytics using machine learning etc

Apply Now

Asst. Manager Sales ( Business Process Outsourcing) - Dubai

Designation: Asst. Manager Sales ( Business Process Outsourcing)
Location: Dubai
Travel: Need basis
Total Experience: 6 + Years
Reporting To: Reporting to Senior Director – LBS.

About Newage

NewAge is a leading technology company whose software and solutions power the demanding needs of the global supply chain, freight forwarding and logistics industries. We are, in the regions we operate, the ubiquitous choice for this industry, from small & medium businesses to large enterprises. NewAge mines its deep domain knowledge in logistics and freight forwarding to deliver seamless cloud-based ERP software through its flagship product eFrieghtSuite. In addition, NewAge also offers outsourcing capabilities to support all the constituents of the freight forwarding and logistics industries.

Together, our software and services have 15+ years of domain specialization that supports 300+ global customers in over 30 countries including the USA, EU, UK, MEA, Asia and India.

The Role:

NewAge has gained an expansive understanding of the domain and delivered several critical services and processes including customer operations, finance, and documentation through its global delivery centres. The proposed hunting role is to acquire new customers in the EUR & USA region and specific or select global customer logos by selling LBS (Logistics Back Office Services) opportunities. As a Sales Director/ Manager, you will manage the entire pipeline management from lead generation, and opportunity management to closure management in the supply chain industry; largely covering freight forwards, consolidators, and other logistics companies. It is essentially high-quality technical services selling with deep understanding of the customer business processes and architecting how NewAge can be the partner of their choice. You will engage across levels and roles in the customer organization including CXO’s and functional leaders.

Key Accountabilities:

Primary: Own and drive revenue and sales quota for LBS business in the Middle East region.
Secondary: Build a pipeline of select global customer opportunities, where there is synergy with other sales motions from NewAge. Work on deals to closure with support from other internal stakeholders wherever required.
Work with the domain SME’s, Inside Sales and marketing to help co-create key sales assets.
Methodically build a robust pipeline, own the opportunities, and orchestrate all internal teams for deal closures.
Build the LBS customer value framework, adopt it for each unique customer business scenario and drive key differentiators to help the customer realize the value, ROI and cost benefits of outsourcing.
Drive and own the pilot staging successfully for each such customer opportunity and own the full deal contract closure.
Work with different customer stakeholder teams to articulate and demonstrate the full value of leveraging the NewAge LBS domain capabilities to ensure we can effectively align with the complex needs of their business and build confidence to expand the relationship in phases.
Work closely and in tandem with the product sales teams for joint market and customer coverage. Be the owner of the LBS functional goals in such shared opportunities.

Ideal Profile:

You have about 6-8 years plus of LBS sales experience in the Middle East. People management exposure is great, even though this will initially be in an Individual Contributor role.
Proven track record in selling back office services to customers who operate in highly complex and competitive businesses. You know how to harness a deal and how to take a small pilot to a multi-million-dollar contract.
You have good understanding of the entire LBS sales cycle work and the ability to independently operate a start-up or a new business within a large global LBS firm.
You have consistently delivered on quota and have often exceeded targets, better than your peers and better than your competitors. You should have a solid testament and reference from your customers/region/industry.
Exposure to logistics / Freight Forwarding would be essential and back offices works in these businesses for quick success.
You know how to work around the operating constraints and when things are not perfect and not lose focus on the goal and have demonstrated this consistently.
You know the middle east market extremely well and what it takes to succeed in the region.
Exposure to B2B SaaS businesses in logistics and high-tech businesses would be an added advantage.

Benefits

The ground floor of new and exciting organization
The international and diverse work atmosphere
Be a part of a rapidly growing company expanding into new products and services
Team meetings worldwide
Competitive salary and commission

Apply Now

About the job:

We seek an experienced Sales Leader to execute our Go To Market in the U.K. The ideal candidate will have a proven track record of success in outbound sales and be comfortable developing a sales strategy but also doing cold calls and outreach. This candidate must have previous experience activating a new market for a company which did not have brand recognition or a flywheel to attract customers

About Newage

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their businesses.

Responsibilities:

Understand prospects’ needs, and gather key prospect information to generate interest;
Understand prospects’ decision process, buying cycle & key contacts;
Bring in successful customers by initiating new deals, running personalized demos, opening new accounts, and signing contracts;
Convert leads into customers by effectively communicating product value and benefits
Work with the Lead Gen team to identify and research relevant sales targets (verticals, customer segments, etc) in Switzerland;
Meet or exceed weekly and monthly performance targets for outbound activity, appointment setting, and qualified lead generation.
Develop and maintain a deep understanding of our product offerings, target markets, and industry trends.

Requirements

Experience: you have at least 3 years of experience as a sales leader (ideally in a fast-paced environment) of a well-developed sales team and up to 3 years in a sales team. Ideally, you have a previous experience as an SDR or Business Developer;
Customer-centric: You know how to anticipate clients’ needs to offer outstanding onboarding, bring relevant solutions, and build long-term relationships with your clients;
Leadership: you have demonstrated your ability to help people grow through mentoring junior SDR’s or apprentices;
Entrepreneurial mindset: you want to help us develop our Outbound department;
Curious mindset: you are intellectually curious, open-minded, adaptable, a fast learner, and excited by a dynamic startup environment;
Resilience: you are combative, and you love challenges;
Mastery: You have already used a CRM

Benefits

Flexible Working Hours
Dynamic startup culture
Home allowance for proper IT setup
Freedom to innovate and make mistakes

Apply Now

About Newage:

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions everyday in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

Key-skills:

Sales Hunter with 4-8 years relevant experience
Sales in Middle East with SaaS/Software/ERP Sales
Detect & create new opportunities and manage all the sales process in a Individual contributor Role
Strong Prospecting & Lead generation Skills
Experience selling on C level in B2B
Domain Knowledge in FF, Logistics preferred
Able to Travel

Apply Now

Nandakumar Devinarayan, Product Development Head

Senior Management Professional with over 24 years of experience across Application Product Development, Consulting, Support pre sales, Transitions and Project Management in Logistics, Supply Chain & Financial Services Retail Banking domain business applications.

Highly passionate individual who believes in leading from the front with an open mind to adopt to the new trends in technology and tools. Focused on continuous improvement in an agile software development environment and continuous learning with constant application of learnings.

Excellent Presentation and Communication skills & well rounded individual across Financial & Supply Chain domain with exposure to the Logistics domain.

Manager in a wide variety of business applications. Particularly in .NET, Java J2EE, RFID, Docker containers, Drools, Camunda, Kafka and relational database design using Oracle,DB2 , and MS-SQL Server.

ASHISH MISHRA, Chief Executive Officer

Ashish Mishra is the CEO of Newage Software & Solutions. He brings in strategic, commercial and global experience to lead the transformation journey to make Newage the next generation Product company with a dynamic ERP software serving 300+ customers in the Logistics and Freight Forwarding industry, which is undergoing a huge reinvention.

He has been in the IT industry for 30 years which includes global leadership assignments in USA, UK and Singapore. Prior to becoming CEO of Newage, he worked at Kony (now part of Temenos), a leading Enterprise Mobility Software Company, as Senior Vice President. He served in a dual role of Global Delivery Head and GM for the Services Business in APAC (Asia, ME, Australia) responsible for the P&L. He transformed the start-up based Delivery Unit to a Professionally Managed Services Group. He was also the Company Director of Kony India.

Prior to joining Kony, he served as Director, DXC India. He was part of DXC’s Business Transformation and built Industry Software and Solutions Organization in India. He was responsible for Insurance, Banking and Healthcare Product Business as well as BPO in India, leading a strong 5500+ workforce. He was part of DXC India Executive Committee.

Prior to DXC, he worked with Xansa (now Sopra Steria) and TCS. He obtained Bachelor of Technology degree in Electronics and Communication Engineering from IET, Lucknow in India.

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