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Challenges in the Freight Forwarding Market in Middle East

The freight forwarding market in the Middle East presents unique challenges such as:

Customs and Regulatory Compliance

Each country in the Middle East has its own customs regulations and compliance requirements, leading to complexities in import/export processes.

Changes in regulations and documentation standards can create hurdles and delays in customs clearance.

Infrastructure Limitations

Despite significant developments, some areas in the Middle East still have infrastructure limitations, affecting transportation networks, port capacities, and overall logistics efficiency.

Infrastructure bottlenecks can lead to congestion, delays, and increased transportation costs.

Geopolitical and Security Concerns

The region’s geopolitical dynamics and occasional security challenges can disrupt supply chains and transit routes.

Diverse Market and Languages

The Middle East comprises diverse markets with different languages, cultures, and business practices.

Managing communications, documentation, and coordination across these diverse markets can be challenging for freight forwarders.

Technology Adoption and Integration

While there is a growing trend towards digitalization and technology adoption in the logistics sector, some companies in the Middle East may lag in embracing advanced freight management systems.

Integrating new technologies into existing logistics processes can be a gradual but necessary transition for improved efficiency and transparency.

Newage Solutions: NewageNXT® and Digitized Back Office Services


Our cutting-edge freight forwarding software, NewageNXT®, is tailored to meet the specific needs of the Middle East market. It offers:

  • Real-time Visibility: Track shipments, monitor milestones like ETA/ETD, and stay updated with comprehensive analytics.
  • Efficiency and Automation: Streamline operations, automate processes, and ensure compliance with regional regulations.
  • Collaboration Tools: Centralized communication channels and integration with popular platforms for seamless coordination.
  • Security and Scalability: Multi-factor authentication, secured API gateways, and scalable architecture to support your growth.

Click here to learn more about NewageNXT.

Digitized Back Office Services

In addition to software solutions, Newage provides digitized back office services to:

  • Manage documentation, financial transactions, and customer support efficiently.
  • Ensure accuracy, compliance, and operational excellence in your back-office processes.

Click here to learn more about digitized back office services.

How Newage Can Help

Newage offers modern and technologically advanced freight management solutions to address these challenges and transform freight forwarding operations


About Newage

Newage is a leading provider of innovative solutions for the logistics and freight forwarding industry. With almost 2 decades of experience and a commitment to excellence, we empower businesses to overcome challenges, improve processes, and achieve sustainable growth. Headquartered in Dubai, with multiple offices in India, the UK, and the USA, our domain experts address the challenges associated with the freight and logistics industry, and thus, offer both freight management software and customized digitized back-office services to customers.

Explore our NewageNXT and digitized back office services

Explore our NewageNXT and digitized back office services

Newage Highlights


Years Serving Freight Forwarding Industry








Active Users




Value of Shipments Managed Annually

Trusted by leading freight forwarding companies

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At Newage, we are committed to providing exceptional support, whether you choose our products or services. Contact us today to set up a discovery call with our experts and experience the difference with NewageNXT®. Click here for a personalized demo and take the first step towards optimizing your freight operations in the Middle East.


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