How ERP-based freight forwarding Software is Transforming the Efficiency of Logistics: What Freight Forwarders Need to Know

July 25, 2023 Freight Forwarding Software

As a freight forwarder, you know how crucial efficient logistics can be for managing your shipments. While having efficient operations has always been the number one goal of any transport company, new advances in enterprise resource planning (ERP) systems are helping transportation companies to streamline their operations and maximize efficiency. In this article, we’ll explore how an ERP-based freight forwarding system is transforming the efficiency of freight forwarding and what you need to know as a freight forwarder.

Introduction to ERP and its role in logistics

The term ERP stands for enterprise resource planning. ERP systems are designed to manage a company’s resources, including inventory, finances, human resources, and more. In the logistics industry, freight forwarding ERP systems can be used to streamline shipping processes and track shipments throughout the supply chain.

ERP systems provide real-time visibility into all aspects of the logistics process, from order entry to shipment tracking to invoicing. This allows logistics managers to identify bottlenecks and inefficiencies, and make changes accordingly. As a result, ERP freight forwarding software can help freight forwarders improve their operations and better meet customer needs.

There are many ERP freight forwarding software available in the market today. To find the right software for their business, freight forwarders should consider their specific needs and budget.

Benefits of Using an ERP freight forwarding software in the Freight Forwarding World

ERP freight forwarding system offers several benefits for freight forwarding businesses. Perhaps most importantly, ERP systems can help to streamline and automate many of the tasks involved in freight forwarding, from quote requests and customer communications to invoicing and shipment tracking. This can free up time for freight forwarders to focus on other aspects of their business, or simply to take a much-needed break.

In addition, freight forwarding ERP systems can help businesses better manage their finances, as all financial data is stored at one central location. This can make it easier to track spending, budget for future growth, and identify areas where cost savings could be made. Finally, ERP systems offer valuable insights into a business’s operations, helping managers to identify areas of improvement and implement changes that could boost efficiency levels even further.

The Challenges of Implementing ERP freight forwarding Systems

There are many challenges that come with implementing ERP freight forwarding systems into logistics. One challenge is that the software can be very expensive. Another challenge is that freight forwarders need to be trained on how to use the software so that they can take full advantage of its capabilities. Additionally, ERP systems can be complex and difficult to implement, which can lead to frustration and delays.

Examples of Logistics Companies using Freight Forwarding ERP Software to Improve Efficiency

ERP freight forwarding systems are designed to manage and connect all the different parts of a company’s operations. This comprehensive software can be used to streamline every process in logistics from order management and customer service to warehouse management and shipping.

A freight forwarding ERP software for logistics will often include features such as:

-A transportation management module to plan and optimize routes

-A warehouse management module to keep track of inventory and shipments

-An order management module to process orders quickly and efficiently

-A customer relationship management (CRM) module to improve customer service

In short, a freight forwarding ERP software provides freight forwarders with the tools they need to manage their operations more effectively and boost efficiency across the board. Here are three examples of how logistics companies are using ERP systems to improve efficiency:

  1. One company used an ERP freight forwarding software to automate its quoting process, which previously had been done manually. This allowed the company to provide quotes more quickly and accurately, which led to more business.
  2. Another company used an ERP system to centralize its data, which was previously spread out across multiple departments and systems. This resulted in greater accuracy and visibility into the company’s operations, which led to better decision-making.
  3. The third company used the best freight forwarding software to integrate its disparate systems, which had previously been unable to communicate with each other. This created a more seamless operation and eliminated errors caused by manual data entry.

Common Features of ERP Freight Forwarding Software used by Freight Forwarders

ERP freight forwarding software offers a comprehensive suite of software that helps businesses manage their core operations, including finance, accounting, human resources, manufacturing, and supply chain. Many ERP systems also offer industry-specific features to help businesses in specific industries such as retail, healthcare, and transportation.

Freight forwarders often use ERP systems that are specifically designed for the logistics industry. These ERP freight forwarding systems include features that help freight forwarders track shipments, manage inventory, and route shipments. They also often include features that help freight forwarders comply with regulations and interact with customers.

How to Choose the Best ERP Freight Forwarding Software for your Business

As a freight forwarder, you understand the importance of efficiency in logistics. An ERP freight forwarding software can help you streamline your operations and make your business more efficient. But how do you choose the best freight forwarding ERP software for your business?

There are a few things to consider when choosing ERP freight forwarding software for your business:

  1. What processes do you need to automate?

Think about the processes that you want to automate with ERP freight forwarding software. Do you need to automate accounting, inventory management, or order management? Knowing what processes you need to automate will help you narrow down your choices.

  1. How easy is the system to use?

You’ll want to choose an ERP system that is easy to use. You don’t want your employees spending hours trying to figure out how to use the software. Look for software with a user-friendly interface.

  1. What features does the software offer?

Make sure the freight forwarding ERP software has all the features you need. For example, if you need inventory management, make sure the software has that feature. If you need support for multiple languages, ensure the system offers that as well.


In conclusion, ERP freight forwarding systems are revolutionizing the efficiency of logistics, and it’s crucial that freight forwarders know how to make use of these systems in order to stay competitive. By streamlining and optimizing current processes with the best freight forwarding software, freight forwarders can easily access vital data which allows them to make more informed decisions, improve customer service, reduce operating costs, and unlock new business opportunities. With the right strategy in place, integration could be the key to operational success in today’s rapidly evolving supply chain environment.

Newage’s mission is to assist global freight forwarders by streamlining their operations and helping them scale up their business with a state-of-the-art freight management system.