Average cost savings using Newage BPO vs. hiring in-house.
>$35-45k USD
Estimated yearly cost savings per full-time employee using Newage BPO vs. hiring in-house.
20+ years
Experience serving global supply chains.
BPO Services
Whether sales support, EXIM documentation, accounting, operations, or account management, our BPO services allow forwarders to outsource tasks to a team of experts, utilizing their existing tech stack or NewageNXT.
Specialized Freight Knowledge
Our BPO services are performed by a team of professionals experienced in complex freight forwarding processes.
Scalability and Flexibility
Scale up or down depending on your operational needs, without worrying about hiring, training, or retaining employees.
Adaptable to Any System
Our BPO teams act as an extension of your own team, whether you use NewageNXT, another platform, or a homegrown system.
Cost-Effective Operations
Leveraging BPO has helped freight forwarders reduce overhead while maintaining high operational standards.
Guarantee Seamless InteractionsOur team treats every prospect and client interaction as any other member of your team would—with quality care to help your business form strong relationships.
Drive Customer SatisfactionWe’re here to meet the needs of your prospects and customers fast and efficiently, helping you avoid delays and improve every step of the customer experience.
Maximize Efficiency Across ChannelsChoose the type of service that best fits your needs. We can provide voice and/or email support to boost efficiency across your critical communication channels.