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Key Account Management

Expert Business Process Outsourcing (BPO) services to strengthen your most valuable customer relationships.

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67-69%
Average cost savings using Newage BPO vs. hiring in-house.
>$35-45k USD
Estimated yearly cost savings per full-time employee using Newage BPO vs. hiring in-house.
20+ years
Experience serving global supply chains.

BPO services

Whether sales support, EXIM documentation, accounting, operations, or account management, our Business Process Outsourcing services allow forwarders to outsource tasks to a team of experts, utilizing their existing tech stack or NewageNXT.

Specialized Freight Knowledge
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Our BPO services are performed by a team of professionals experienced in complex freight forwarding processes.

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Scalability and Flexibility
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Scale up or down depending on your operational needs, without worrying about hiring, training, or retaining employees.

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Adaptable to Any System
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Our BPO teams act as an extension of your own team, whether you use NewageNXT, another platform, or a homegrown system.

Cost-Effective Operations
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Leveraging BPO has helped freight forwarders reduce overhead while maintaining high operational standards.

A Strategic Approach to Client Relationships

Maintaining strong relationships with key customers is easy with our scalable account management support.

Build Stronger PartnershipsWe’re here to support your business in fostering long-term relationships with your most valuable customers by focusing on their unique needs and goals.
Align Performance with StrategyWe provide expertise in monitoring account performance and aligning efforts with your strategic objectives.
Approach Challenges ProactivelyLeverage competitive analyses while our team prioritizes addressing challenges and opportunities early to give your business an advantage.

What Newage Can Do For You

Problem resolution
Account reviews & planning
Relationship building
Needs assessment
Strategic alignment
Performance tracking
Competitive analysis
Continuous learning & development
Track and trace
Account reviews & planning
Track and trace
Problem resolution
Account reviews & planning
Relationship building
Needs assessment
Strategic alignment
Performance tracking
Competitive analysis
Continuous learning & development
Problem resolution
Account reviews & planning
Track and trace
Relationship building
Needs assessment
Strategic alignment
Performance tracking
Competitive analysis
Continuous learning & development
Get a Discovery Meeting
Save Time and
Money
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with your team of freight forwarding experts.