Operations

Expert Business Process Outsourcing (BPO) services for increased efficiency and reduced overhead.

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67-69%

Average cost savings using Newage BPO vs. hiring in-house.

>$35-45k USD

Estimated yearly cost savings per full-time employee using Newage BPO vs. hiring in-house.

20+ years

Experience serving global supply chains.

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BPO services

Whether sales support, EXIM documentation, accounting, operations, or account management, our Business Process Outsourcing services allow forwarders to outsource tasks to a team of experts, utilizing their existing tech stack or NewageNXT.

Specialized Freight Knowledge

Our BPO services are performed by a team of professionals experienced in complex freight forwarding processes.

Scalability and Flexibility

Scale up or down depending on your operational needs, without worrying about hiring, training, or retaining employees.

Adaptable to Any System

Our BPO teams act as an extension of your own team, whether you use NewageNXT, another 3rd Party TMS, or a homegrown system.

Cost-Effective Operations

Leveraging BPO has helped freight forwarders reduce overhead while maintaining high operational standards and customer service levels.

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Support for Day-to-Day Operational Efficiency

Get scalable support for even your most complex workflows, handled accurately and efficiently.

Increase Operational PrecisionGive your employees reliable support for any part of your operations. Our experts ensure every detail is tracked and managed according to your exact preferences.

Streamline End-to-End Processes
We can handle every step of operations starting from checking schedules to pickup and delivery arrangements.

Resolve Disputes FasterAvoid tying up valuable resources with our team experienced in dispute resolution, where we approach any issue with efficiency and attention to detail.

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What Newage Can Do For You

Obtain schedules from carriers

Check on alternative schedules

Place bookings with carriers

Track and trace

Pickup and delivery arrangement

Make appropriate amendments

Follow up on booking confirmations

Customs requirements with carriers

Obtain sailing confirmation

Manage disputes

Enter cost and revenue in ERP

Follow up on invoices

payment of invoices

Enter cost and revenue in ERP

Manage the nominations shipments

Get a Discovery Meeting

What Newage Can Do For You

Obtain schedules from carriers

Check on alternative schedules

Place bookings with carriers

Track and trace

Pickup and delivery arrangement

Make appropriate amendments

Follow up on booking confirmations

Customs requirements with carriers

Obtain sailing confirmation

Manage disputes

Enter cost and revenue in ERP

Follow up on invoices

Payment of invoices

Enter cost and revenue in ERP

Manage the nominations shipments

Get a Discovery Meeting

Save Time and

Money

‍with your team of freight forwarding experts.

Get a Discovery Meeting