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Team Lead
Team Lead
Experience: 5+ years
Industry: Logistics / Freight Forwarding (Preferably)
Location: Chennai
Shift: Open to work all shift
About us :
Newage Software ( www.newage-global.com) is well-known for its freight forwarding software and digitized back-office services, which fulfil the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back-office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.
We are seeking a highly organized and experienced Team Lead – Documentation to oversee and manage the end-to-end documentation process for Ocean or Air import and export operations in a freight forwarding environment. The ideal candidate will be responsible for supervising a team of documentation executives, ensuring compliance with international trade regulations, and maintaining accuracy and efficiency in all documentation processes. This role is crucial in ensuring timely and smooth cargo movement across borders in OR out of Dubai or Saudi Arabia.
Key Accountabilities:
· Lead and supervise the documentation team, ensuring daily tasks are completed accurately and on time.
· Monthly Scorecard and Objective setting, Overall Performance Management.
· Oversee the preparation, verification, and submission of shipping and customs documents for air, sea, and land freight.
· Ensure all documentation complies with relevant international shipping laws, Incoterms, and local customs regulations (UAE/Saudi).
· Coordinate with internal departments (operations, sales, customer service) and external stakeholders(shipping lines, airlines, transporters, customs brokers).
· Ensure timely filing and release of Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, etc.
· Maintain thorough records of shipments, customs clearance, and customer communication for audit and compliance.
· Resolve discrepancies or documentation issues quickly to avoid cargo delays or penalties.
· Train, coach, and evaluate team members; implement best practices to improve accuracy and efficiency.
· Monitor performance KPIs for documentation processes and propose improvements.
· Stay updated on changes in customs regulations, trade compliance requirements, and shipping protocols in Dubai/Saudi Arabia.
Required Qualifications:
• Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.
• Minimum 5+ years of experience in freight forwarding documentation, with at least 2 years in a supervisory or team lead role.
• In-depth knowledge of import/export procedures, customs clearance, and local trade regulations(UAE/Saudi Arabia).
• Familiar with Incoterms, HS Codes, and international shipping documentation.
• Experience with freight forwarding software (e.g., Cargowise, Logisuite, SAP TM, etc.) is a plus.
• Excellent leadership, problem-solving, and communication skills.
• Ability to multitask and work under tight deadlines.
• Strong communication skills
• Hands on experience in Microsoft Excel (pivot/vlook up etc.) and creating report manually.
• Prior experience in freight forwarding or logistics companies in the GCC region
• Familiarity with Dubai Trade / Saudi Customs (FASAH / ZATCA) portals
Senior Associate / Associate- German Language Specialist
Senior Associate / Associate- German Language Specialist
Experience: 1 to 4 years
Company: Newage Software & Solutions
Industry: Logistics / Freight Forwarding (Preferably)
Location: Mumbai(Andheri)
Shift: Europe Shift
Key Accountabilities:
· Handle inbound and outbound communication in German and English with clients, partners, and internal teams.
· Support the operations and customer service teams by interpreting queries and coordinating with German-speaking counterparts.
· Assist in resolving issues related to shipments, documentation, and compliance by engaging with German carriers and agents.
· Shipping Documentation: Handle end-to-end shipping import/export documentation back-office process.
· Ensure compliance with relevant regulations and standards.
· Coordinate with shipping lines and other stakeholders.
· Mailbox Management: Manage and oversee assigned mailboxes.
· Provide timely responses to email queries.
· Provide regular updates to clients on shipment status and other relevant information.
Required Qualifications:
· German language proficiency at B2 level or higher (preferably Goethe-Institute certified).
· Any bachelor's degree(UG/PG in Logistics preferred).
· 1–3 years of experience in the logistics, freight forwarding, or supply chain industry preferred.
· Strong verbal and written communication skills in both German and English.
· Good understanding of international shipping terms (e.g., Incoterms, customs procedures) is a plus.
· Proficiency in MS Office; experience with ERP or logistics software (e.g. eFS, SAP, CargoWise, TMS) will be an advantage.
· Ability to work independently, manage time effectively, and handle multiple priorities.
· Attention to detail and a proactive approach to problem-solving
· Ability to handle multiple tasks and work under pressure.
Graphic Designer
Graphic Designer
Job Description: Graphic Designer
Location: chennai
Employment Type: Full-time
Experience: 5+ Years
About us :
Newage Software ( www.newage-global.com) is well-known for its freight forwarding software and digitized back-office services, which fulfil the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back-office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies likes mall, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.
About the Role:
We are looking for a creative and detail-oriented Graphic Designer to join our team and help shape the visual identity of our software products. The ideal candidate should have a strong design portfolio, expertise in digital and UI/UX design, and the ability to transform complex ideas into compelling visuals.
Key Responsibilities:
· Brand & Visual Design – Create and maintain consistent branding across all product-related materials, including marketing assets, UI elements, and presentations.
· UI/UX Collaboration– Work closely with product designers and developers to enhance userinterfaces, icons, and graphics for our software products.
· Marketing &Promotional Graphics – Design engaging visuals for websites, social media,email campaigns, and advertisements.
· Illustration &Infographics – Develop custom illustrations, infographics, and animationsto explain product features and concepts.
· Asset Management –Organize and maintain a library of design assets, templates, and brandguidelines.
· Research & Trends– Stay updated with the latest design trends, tools, and best practices toensure innovative and modern designs.
· Presentation Design– Create visually appealing pitch decks, reports, and internal documentation.
Required Skills & Experience:
· Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD, After Effects, InDesign).
· Experience in UI/UX design, with a basic understanding of wireframing and prototyping tools like Figma or Sketch.
· Strong visual storytelling and typography skills.
· Experience in designing social media graphics, web banners, and marketing materials.
· Basic knowledge of HTML& CSS is a plus.
· Ability to work in fast-paced, agile environments and manage multiple projects.
· Strong attention to detail, creativity, and problem-solving skills.
Preferred Qualifications:
· Experience working in a software product company.
· Knowledge of motion graphics & animation (After Effects, Lottie, or similar tools).
· Understanding of design systems and component libraries.
· Familiarity with 3D design tools (Blender, Cinema 4D) is a plus.
Why Join Us?
· Work on innovative software products that impact users worldwide.
· Collaborate with a talented team of designers, developers, and marketers.
· Competitive salary, growth opportunities, and a creative work environment.
· Flexible work culture with a focus on learning and development.
If you’re passionate about designing compelling visuals and want to contribute to cutting-edge software products, we’d love to hear from you!
Sales Manager
Sales Manager
Position: Sales Manager
Experience: 8+ yrs
Location : Middle East (Dubai)
Reporting to : Global Sales Head
About NewAge :
Newage Software ( www.newage-global.com) is well-known for its freight forwarding software and digitized back-office services, which fulfil the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back-office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.
The Role:
We are expanding the sales team and looking to hire a sales Manager to grow business. As the Sales Manager, you will have the exciting opportunity to help drive the growth across the region and shape the future of an emerging technology in the global supply chain and logistics industry. Your responsibilities will include end-to-end sales management, including driving revenue, adoption, and market penetration, across all customer segments and customer sub-verticals. This is high-quality selling with deep understanding of the customer business environment and ensuring that NewAge is the preferred partner.
Key Accountabilities:
· The single most important accountability is to drive revenue growth, for SaaS Product.
· As an individual contributor, drive revenue goals for the region: Own sales revenue target, from hunting opportunities.
· Develop and execute the sales plan for Dubai / Middle East: pipeline management and logos closure.
· Ensure proper internal cadence to make sure we win those deals with support from pre-sales, product management, and delivery functions
· Accelerate customer adoption and be the evangelist for usage across the customer teams
· Be the growth hacker, pursue what it takes to win and make your customers delighted and successful
· Be the SPOC for all RFI’s/RFP’s; work closely with pre-sales and product to ensure product suitability for customer
Ideal Profile:
· Already performing active hunting role, with the experience of selling in the assigned region
· Proven track record in selling in B2B SaaS, Product technology sales
· Exposure to the supply chain and logistics industries would be great
· Consistently delivered on quotas and often exceeded targets
· Have a solid testament and reference from your customers/region/industry
· You know how to operate in small businesses that are ambitious and yet manage work arounds the operating constraints when things are not perfect
· Exposure to global technology platforms and experiences in working with multi-cultural teams.
Chief Technology Officer
Chief Technology Officer
Job Title: Chief Technology Officer
Location: North America / India / Middle East.
Department: Product Development
Reporting to : Group– CEO.
About us :
Newage Software ( www.newage-global.com) is well-known for its freight forwarding software and digitized back-office services, which fulfil the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back-office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.
Company Overview:
We are a forward-thinking software logistics product company dedicated to revolutionizing supply chain and transportation management through innovative technology solutions. Our team is passionate about driving operational excellence and delivering scalable, high-performance products that redefine logistics in the digital age.
About the Role:
We are seeking a visionary and execution-focused Chief Technology Officer (CTO) to lead the technology strategy and execution of our product development roadmap. As the CTO, you will be responsible for overseeing all aspects of technology and engineering across our product suite, from architecture and infrastructure to innovation and delivery.
You’ll work closely with the executive team to align tech priorities with business goals, while building and leading ahigh-performance engineering team capable of delivering scalable, secure, and user-centric products.
Key Responsibilities:
Technology Strategy:
1. Define and drive the company’s technology vision, architecture, and long-term roadmap in alignment with product and business goals.
2. Provides technical leadership and guidance to product development teams and Owns the Product Architecture.
Product Development Leadership:
1. Oversee full-cycle product development from planning and prototyping to launch and iteration—with a focus on speed, quality, and scalability.
2. Propose architectural design in alignment with business requirements and able to justify technically the design considerations between the different available technologies.
Team Leadership:
1. Build, mentor, and manage high-performing engineering and technical teams. Foster a culture of accountability, innovation, and continuous improvement.
2. Assess, review, test and implement various architecture and design patterns and work with the development teams to ensure alignment to the architecture.
Technical Excellence
Ensure best practices in software engineering, system design, Automation Testing team, DevOps, and data security are consistently applied.
Cross-functional Collaboration:
Work with Product, Design, Sales, and Marketing to align development efforts with market needs and business objectives.
Innovation & R&D:
Identify emerging technologies and trends that can provide competitive advantage. Champion innovation within the company.
Infrastructure & Scalability:
Ensure system reliability, uptime, and scalability to support growth and customer needs.
Budgeting & Resource Management:
Own the technology budget and make informed decisions on resource allocation, vendor partnerships, and tool selection.
Qualifications:
- Proven experience (15+ years) in software engineering, with at least 5 years in a senior technology leadership role, preferably in a product-focused environment.
- Strong background in system architecture, Product development like Java, Angular and any cloud platforms modern web and mobile technologies.
- Track record of scaling engineering teams and shipping high-impact products.
- Excellent leadership, communication, and strategic thinking skills.
- Experience working in Agile environments with cross-functional teams.
- Hands-on approach with a deep understanding of both technology and business.
Nice to Have:
- Experience in B2B SaaS or logistics tech environment.
- Exposure to AI/ML, DevOps automation, or data engineering.
- Prior startup or high-growth company experience.
Senior Associate
Senior Associate
Job Title: Senior Associate
Experience: 2 to 4 years
Industry: Freight Forwarding
Location: Chennai
Shift: Day and Night Shift
About us :
Newage Software ( www.newage-global.com) is well-known for its freight forwarding software and digitized back-office services, which fulfil the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back-office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry.
Key Accountabilities:
• Shipping Documentation: Handle end-to-end shipping import/export documentation back-office process.
• Ensure compliance with relevant regulations and standards.
• Coordinate with shipping lines and other stakeholders.
• Mailbox Management: Manage and oversee assigned mailboxes.
• Provide timely responses to email queries.
• Client Coordination: Maintain current knowledge of client scope requirements and processes.
• Assist in resolving processing issues or customer escalations as they arise.
• Provide regular updates to clients on shipment status and other relevant information.
Required Qualifications:
• Education: Any bachelor's degree, preferably in Logistics or Supply Chain Management.
• Experience:
2 to 4 years of relevant experience in freight forwarding, with a focus on export and import shipping documentation and operations.
Good knowledge of shipping and logistics concepts, good communication skills, proficiency in email writing.
Ability to handle multiple tasks and work under pressure.
Product Marketing Manager
Product Marketing Manager
Designation: Manager – Product Marketing
Positions: 1
Total Experience: 10 + yrs
Reporting to: Head of Marketing.
About Newage:
Newage Software ( www.newage-global.com) is well-known for its freight forwarding software and digitized back-office services, which fulfil the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back-office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry
Job Summary:
We are seeking a Product Marketing Manager to drive the positioning, messaging, and go-to-market (GTM) strategy for our logistics software solutions. This role will work closely with Product, Sales, and Customer Success teams to ensure that our offerings align with industry trends, customer needs, and market demands.
Key Responsibilities:
- Go-To-Market (GTM) Strategy & Execution:
- Develop and execute GTM strategies for new software features and product launches.
- Define buyer personas and customer segments for logistics and freight forwarding industries.
- Work with sales, product, and demand generation teams to drive product adoption.
- Product Messaging & Positioning:
- Craft compelling value propositions and messaging tailored to logistics clients.
- Ensure consistent branding and messaging across websites, sales collateral, and campaigns.
- Create case studies, whitepapers, and industry reports to showcase product benefits.
- Market Research & Competitive Analysis:
- Conduct research on supply chain technology trends, customer pain points, and competitors.
- Perform competitive benchmarking to identify unique differentiators.
- Gather customer insights to refine product-market fit and enhance the roadmap.
- Sales Enablement & Demand Generation:
- Develop sales tools, pitch decks, and training materials to empower sales teams.
- Collaborate with demand generation teams on lead acquisition strategies.
- Monitor marketing campaign performance and optimize messaging based on data insights.
- Product Adoption & Customer Engagement:
- Work with the Customer Success team to improve onboarding and retention.
- Develop customer advocacy programs, testimonials, and case studies.
- Support thought leadership initiatives like webinars, blogs, and industry events.
Key Requirements:
- Bachelor’s/Master’s degree in Marketing, Business, or a related field.
- years of experience in product marketing for SaaS, logistics software, or supply chain solutions.
- Strong understanding of freight forwarding, TMS, WMS, and supply chain technologies.
- Experience with market research, competitor analysis, and GTM strategies.
- Excellent communication, storytelling, and presentation skills.
- Proficiency in CRM tools, marketing automation, and analytics platforms.
Chief Product Officer (CPO)
Chief Product Officer (CPO)
Designation: Chief Product Officer (CPO)
Location: Chennai / Mumbai
Reporting: CEO
About Newage:
Newage Software (www.newage-global.com) is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing IT-enabled services, so that customers can focus on and scale their business.
We are amidst one of the exciting phases of our journey as we are executing the modernization transformation of our business, technology and how we can positively impact the global logistics ecosystem, providing a great experience for all our employees through this transformation.
Job Overview
The Chief Product Officer (CPO) will be responsible for defining and driving the overall product strategy, vision, and roadmap for Newage. The role requires deep expertise in logistics technology, strong leadership, and the ability to align product development with business goals to drive revenue growth and market expansion.
Key Responsibilities
- Product Strategy & Vision
- Define the long-term product strategy aligned with the Newage’s mission and market needs.
- Drive innovation in logistics technology, ensuring the product suite remains competitive.
- Develop a deep understanding of customer pain points and translate them into product solutions.
- Product Development & Roadmap Execution
- Lead the end-to-end product lifecycle from ideation to launch.
- Define and prioritize the product roadmap based on business impact and market research.
- Ensure seamless integration of automation, and digital transformation in product offerings.
- Cross-Functional Leadership
- Work closely with engineering, sales, marketing, and operations to align product goals.
- Build and manage a high-performing product management team.
- Act as the bridge between customers, technology teams, product managers and business stakeholders.
- Customer & Market Insights
- Stay updated on market trends, competitor strategies, and regulatory changes in logistics.
- Collaborate with clients and partners to incorporate their feedback into product development.
- Go-to-Market & Business Impact
- Partner with sales and marketing teams to develop strong go-to-market strategies.
- Monitor key product performance metrics and ensure continuous optimization.
- Identify new revenue streams and expansion opportunities through product enhancements.
Key Qualifications & Experience
- 15+ years of experience in product management, with at least 5+ years in a leadership role.
- Proven experience in software product development for logistics, supply chain, or freight forwarding.
- Strong expertise in SaaS, cloud solutions, AI, and automation technologies for logistics.
- Deep understanding of logistics operations, freight management, and supply chain optimization.
- Hands-on experience with Agile methodologies, product roadmaps, and UX/UI best practices.
- Strong leadership, strategic thinking, and ability to work in a fast-paced environment.
- Excellent communication and stakeholder management skills.
Preferred Skills
- Experience working with ERP, TMS (Transportation Management System), WMS (Warehouse Management System).
- Knowledge of blockchain, IoT, and AI-driven logistics solutions.
- Exposure to global logistics regulations and compliance requirements.
Why Join Us?
- Lead the product vision of a rapidly growing logistics software products of Newage.
- Work on cutting-edge technology solutions transforming global supply chains.
- Collaborate with top industry experts and clients worldwide.