Documentation Services

Documentation Services

    Operational Documentation :

  • Documentation is a process of capturing, classifying and annotating texts, this involves multiple types of documents. We have the most expansive understanding in the world of documentation required for the freight forwarding and supply chain logistics industry. With our deep domain expertise in understanding the FCL & LCL models across the top shipping lines in the world, our specialist can help you with efficient console planning and tonnage optimization within the required timelines. We are confident that we can get you the most complex asks and give you outcomes, that helps you get the best deals.

    Features

    We provide the following services for Land, Air & Ocean :

  • Uncollected Shipment Management:
    Communicate with shipper & consignee to pay any outstanding charges, and clear cargo, demand immediate instructions for shipment, maintaining full records, cost incurred due to unclaimed shipments.

  • Cargo Movement & Planning:
    Contact supplier to move shipment based on agreed terms, verify warehouse receipts, container load planning & booking with airlines/liners

  • Cargo Consolidation:
    Effective planning of consolidation to best utilize resources & containers

  • Customs Clearance:
    Preparation & submission of export import documents to customs, along with shipping bill involving classification of cargo under specific classification & bill of entry in case for imports

  • Vendor Management:
    Vendor sourcing, contract negotiation, contract creation, reporting, compliance monitoring, recording escalation process & resolving disputes

    Omni-Channel Capabilities :

  • Voice / Email / Chat

    Multi-lingual Capabilities :

  • English / French / German / Spanish

    Documentation :

  • We have the most exhaustive experience in understanding the width & depth of the complexity of documentation, required for every ocean & air cargo industry across geographies and continents. With our comprehensive and best in-house documentation services, we meet most of your customer requirements and country requirements for at least 50 countries. Our proactive & reactive support specialists enable you to provide your customer with documents on time, meeting customs & country regulations effectively while ensuring predictable service levels.

    Features

    We provide the following services for Land, Air & Ocean

  • AES /AMS filing:
    Electronic Export Information (EEI) submission to US Census Bureau & submission of all commodities to US Customs 24 hours prior to vessel departure

  • FMC Rate Filing:
    Filing freight rate with FMC depending on service type used for trades to and from a country

  • Job Processing:
    Bill of Lading entry, SI submission to liner, COB & sending pre-alerts

  • Shipment Tracking:
    Tracking shipment status & ETA

  • Cargo Arrival Notice:
    Cargo arrival intimation to consignee to take delivery of cargo

  • Generate and Follow up on Invoices:
    Invoice generation to customers and follow-ups with vendors for invoices

    Omni-Channel Capabilities :

  • Voice / Email / Chat

    Multi-lingual Capabilities :

  • English / French / German / Spanish

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eFreightSuite/ProductServices